Michigan Feedback
MI - 291 12th St, Plainwell - 4/8/16
This was my first experience with Gerber. They were recommended by my insurance company so I decided to check the location out. The business is clean and neat and I was helped immediately, so I decided to have them do the work. The entire process was handled perfectly start to finish. They got my car in right away, it looks beautiful and it was returned in SPOTLESS condition inside and out. The two guys I spoke with were friendly, helpful and very professional. I would definitely go back (hopefully though, I won't need to) :)
MI - 23965 Allen Rd, Woodhaven - 4/7/16
Couldn't be happier with the professionalism and top notch service from the guys and girls at Gerber in Woodhaven. The many times I've taken my vehicle there, I have never been disappointed. Keep up the good work!! I would recommend Gerber to anyone needing simple or extensive auto body work.
MI - 13741 9 Mile Rd, Warren - 4/6/16
I was constantly informed as to what was going on with my car.
MI - 3345 Washtenaw Ave, Ann Arbor - 4/2/16
Very good service 4.5 stars
MI - 29187 Gratiot Ave, Roseville - 4/1/16
Excellent customer service. Impeccable work, professionally and flawlessly The representative took time to walk me through the entire process and kept me abreast. I will tell my friends and associates if they have body or glass challenges with their vehicle what my experience was. It was a seamless transition.
MI - 44700 Enterprise Dr, Clinton - 4/1/16
Absolutely phenomenal customer serice. I loved their daily texts and awesome staff at the Clinton Township,MI location. To top it off they cleaned my interior..my family could not be happier!!
MI - 44700 Enterprise Dr, Clinton - 3/31/16
Excellent service from when I stepped in the door and received a friendly genuine greeting from Danielle. The estimate process was efficient and did not take long. The repairs were completed more quickly than I expected, and the pick up process was simple, quick, and straightforward. Accidents are never fun, but special thanks to Brian and Joey for making the process a great experience! This indeed is a well-run facility!
MI - 1908 E Sternberg Rd, Muskegon - 3/31/16
Very courteous and they show that the customer's satisfaction is part of their wonderful service they provide.
MI - 1435 Townline Rd, Benton Harbor - 3/30/16
The service was great. Got my car back one day ahead of rime
MI - 23965 Allen Rd, Woodhaven - 3/29/16
Two days early. Excellent customer service. I highly recommend their services.
MI - 44700 Enterprise Dr, Clinton - 3/26/16
Brian and Danielle were especially helpful.
MI - 44700 Enterprise Dr, Clinton - 3/25/16
Gerber collision is by far the most honest auto repair shop I have ever delt with. I was completely unsure of what was wrong with my vehicle. I trusted Gerber to locate the problem and diagnose the situation. That's exactly what they did. Erica went above and beyond and helped me though this tough delema. Erica kept me updated throughout the procedure everyday. I felt everything would be taken care of and it was. My jeep rides better than ever now and I owe it to the hard work of Erica and the trusted team at Gerber collision. If anyone is ever looking for a collision shop this is the first and last place I would recommend. I am 100% satisfied with the repairs. Thank you Gerber collision for the amazing service, friendly atmosphere and overall terrific work.
MI - 25180 Novi Rd, Novi - 3/25/16
I just picked up my Ford Explorer. Great job. But what I found truly exceptional was Gerbers customer service. While all of the employees in the office area were friendly, very helpful, one stood out. Jessica who handled my claim from appraisal through delivery was phenomenal. She kept me informed throughout the repair process, remembered details I initially mentioned and had forgotten and cleaned an area of my vehicle that was overlooked upon delivery. I don't often leave feedback, but this experience primarily do to Jessica compelled me. Thanks Jessica, no one wants to have collision work done but you made it pleasant and painless.
MI - 1908 E Sternberg Rd, Muskegon - 3/24/16
Service above and beyond anything I would ever expect. Thank you for helping me out like you did.
MI - 1908 E Sternberg Rd, Muskegon - 3/24/16
Service desk person was very courteous and helpful. The work was took a day longer than expected, but it was done to my satisfaction.
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