Michigan Feedback

MI - 2596 Airport Rd, Jackson - 2/3/24

The guys did an excellent job on the repair. I was surprised when I opened the front door of my truck and saw that they had detailed the interior of the truck. That was unexpected. It looks brand new!!!

Bruce S

MI - 2310 S Industrial Hwy, Ann Arbor - 1/29/24

Best place to take my car! Great service, quick and reliable. They continued to give me status updates on the progress of my car and super friendly. My car looks brand new! They even cleaned all the broken glass. And Jerri - I cannot say enough good things about her. Even though she asked multiple time if I left anything in the car when dropping off, I still forgot something. I was able to call and pick up my item without any problems! She was ready and willing to help me out. She is kind, caring, made me feel welcome and is able to run the front end smoothly. She is a great asset to your wonderful team! Thank you all!

Natalie D

MI - 1201 Northland Dr, Rockford - 1/28/24

The staff did a great job with communication prior and during the repair process. I would definitely recommend this location to others.

Brad D

MI - 2637 W Dickman Rd, Battle Creek - 1/20/24

My total experience was great

Bethany B

MI - 28829 Orchard Lake Rd, Farmington Hills - 1/18/24

Front desk and repair technician delivered great customer service. Eric was very knowledgeable and detailed about the work being done. Also work was completed quicker than anticipated. Thanks Gerber.

Jahron B

MI - 1201 Northland Dr, Rockford - 1/15/24

Amazing staff all around. They did a fantastic job from start to finish. The work on my car was finished a week ahead of schedule, which was a nice surprise. Exterior of car was washed, windows cleaned, floors and seats vacuumed along with a light interior cleaning. They did a fantastic job from start to finish

Micole T

MI - 1908 E Sternberg Rd, Muskegon - 1/11/24

I was rear-ended in early November, leaving a scratch probably 12" long in the read quarter of my 5 week old vehicle. I've washed it four+ times since the accident and the mark did not seem to lessen. Our estimate was today and they were able to buff the mark out. Thank you so much for your honesty and willingness to help us out. This could have ended so differently, billing our insurance for big money. What an honorable business. Thank you so much!!!!

Michele G

MI - 9040 Shaver Rd, Portage - 1/7/24

Great service and prompt updates

Andre N

MI - 6227 15 Mile Rd, Sterling Heights - 1/5/24

They took good care of my vehicle and it's back riding good. 5 stars

Jerrica R

MI - 3345 Washtenaw Ave, Ann Arbor - 1/4/24

Excellent service on my Subaru Forester. Manager Will A. took care of warranty problem promptly - Went out of his way to get us car rental and refund we were due. Tammy & staff very friendly. Highly recommend this Gerber location Thanks so much for a great service experience.

Rachid Philip S

MI - 3055 E West Maple Rd, Commerce Twp - 12/30/23

Great service! Great repair! Highly recommend!

David F

MI - 2310 S Industrial Hwy, Ann Arbor - 12/25/23

I would give Gerber Collision 100 stars if I could! Everyone from the front desk to the repair specialists to Trent V. has been amazing and so helpful. The repairs on my car were done quickly and well. Trent kept me very well informed throughout the whole process by email,phone and text. I also appreciate so much how well they cleaned and detailed my car inside and out. My car looks brand new! Thank you everyone at Gerber Collision!

Leslie A H

MI - 1630 Airport Rd, Waterford - 12/23/23

They did a good job replacing the seatbelt in my car. There is more tension on the seltbelt now than there was before it got replace. It will retract back into place without any slack sitting behind.

Mike S

MI - 1505 Michigan Ave, Marysville - 12/21/23

Fantastic Job updating us throughout the experience. Very nice employees.

Hannah K

MI - 11727 Merriman Rd, Livonia - 12/19/23

Staff was extremely nice and helpful, even worked with me on picking up my car due to my busy work schedule. Hands down the best collision shop. Highly recommended

Andrew W