Michigan Feedback

MI - 29187 Gratiot Ave, Roseville - 10/1/15

I and my husband had such friendly. helpful service. Quick too. My car looks brand new and nice and clean. Can't say enough good things about my experience with this business.

Melba O

MI - 44700 Enterprise Dr, Clinton - 9/30/15

Excellent Customer Service - Especially Sam.

Michelle R

MI - 3055 E West Maple Rd, Commerce Twp - 9/29/15

I was super happy with the service I received. Mathew was so professional and went out of his way to help me at every turn. I will definitely come back to this place and recommend it to all my friends. Thanks again to Mathew for being so awesome!

Christine K

MI - 4330 New Holland St, Hudsonville - 9/28/15

I had an issue that was probably unrelated to a repair that Gerber collision did on my vehicle four or five years ago. In spite of that, they quickly repaired my vehicle at no charge to me. Gerber Collision stands behind their collision repair lifetime guarantee! Thanks again.

Tom V

MI - 38970 Michigan Ave, Wayne - 9/26/15

Second time this year due to sideswipe damage. The first was handled by MEEMIC insurance but the second was in some parking lot at an unknown time, so we 'out of pocketed' it. Just as great & friendly as the first time, so it was this time too. Seemed they went out of their way to schedule us according to our needs rather than their's!

Richard M

MI - 44700 Enterprise Dr, Clinton - 9/26/15

Everyone was very friendly and helpful. Service was prompt and the repairs to my car were high quality. They cleaned the car inside and out and did a couple of things I was planning to do. They also worked well with insurance company and car rental,which made everything go smoothly and well organized. Thank you all very much.

Daniel H

MI - 44700 Enterprise Dr, Clinton - 9/25/15

I was very impressed with Gerber collision. The facilities was great and I will highly recommend them to my friends. My 300 was taken care of with kid gloves. Samantha was really great to do business with. She is very professional and knew her repair diagnosis well. Your staff is very professional.

Anthony S

MI - 6259 136th Ave, Holland - 9/22/15

The staff was friendly and efficient. My vehicle was completed ahead of time and looked sharp. Thank you!

Ben I

MI - 44700 Enterprise Dr, Clinton - 9/22/15

Service at Gerber was awesome, they completed the work early, and the quality was flawless. Customer service was great from the front end to the back, they really seem to care about your experience as well as the work they perform on the vehicle!

J

MI - 44700 Enterprise Dr, Clinton - 9/21/15

I wanted to express a tremendous amount of Gratitude to all the Staff at Gerber Collision that was involved in repairing my vehicle. From the moment I picked up the phone and scheduled the appointment to drop off my vehicle to be repaired until the moment I picked up my vehicle after it was repaired, I had an amazing experience. Mike, the Service Manager, walked me around the vehicle and took a thorough examination of my car. He then went over in detail the extent of damage that I had and foreshadowed the time frame of how long it would take to complete repairs. Enterprise Rental Car arrived before I was done talking with Mike to pick me up immediately and drive me to their office to choose a rental. During the 17 days of service being performed on my car, I received text messages that kept me in the loop about what was being done to my ... car ensuring me that my car was coming along just fine. Once I received the call to come pick up my car, it was a simple checkout process and I was on my way. They even offered to call Enterprise Rental Car to return my car for me. I truly feel like I received the White Glove Treatment and will gladly recommend Gerber Collision moving forward to everyone I come in contact with that is in need. The only unfortunate event I had was paying my $500 deductible due to the person that rear ended me did not have a license, insurance or registration. I appreciate the professionalism that Gerber Collision displayed in all roles and Thank You Again for your service. read more

Tad S

MI - 44700 Enterprise Dr, Clinton - 9/18/15

Customer Service was outstanding! Samantha did a great job not only on the vehicle but providing constant communication as to the status of the work being done. I will definitely recommend this shop to others and will be a returning customer if ever I'm in need of other vehicle repair. Nice touch of supplying coffee and fresh popcorn in the lobby, too!

Elaine Z

MI - 38970 Michigan Ave, Wayne - 9/16/15

Everyone at the shop was very nice and very patient with explaining thing to me. This was my 1st car accident and I am happy with my results and will refer people to this shop. Thank You to everyone at the MI- Michigan Ave shop!

Christine S

MI - 44700 Enterprise Dr, Clinton - 9/16/15

Can't thank u guys enough mike you rock thank u for getting my jeep in great shape

Maureen C

MI - 29187 Gratiot Ave, Roseville - 9/15/15

The staff was very helpful and friendly.

Kelli C

MI - 3345 Washtenaw Ave, Ann Arbor - 9/14/15

Steve was very friendly and helpful in finding a time that worked for me and in making sure that I had the needed transportation. He was also very good at keeping me updated on the expected time of completion so that I could plan my schedule, accordingly. I am happy with the work that was done.

Kim G