Missouri Feedback

MO - 8200 Wornall Rd, Kansas City - 9/26/24

The staff and Mgr at this location were friendly, professional and very helpful. They handled my repair and fixed my door within a week. The driver's handle was broken off in an attempt to steal it from my driveway. They kept me informed. My door looks brand new. I would definitely refer them.

Lynne B

MO - 1004 Big Bear Blvd, Columbia - 9/14/24

*** I just simply cannot say more than, Exceptionally professional, the Entire staff is So Very pleasant, delightful to deal with, So much more than accommodating in every aspect! An Absolute pleasure to deal with, as Everyone is professional, respectful, caring, supportive, and knowledgeable! Courteous is putting it mildly, Above and Beyond the definition of Excellence!! The bodywork is warrantied for life, and they do not take this lightly! Highly recommended. Such a pleasure to have dealt with, as well as, having the opportunity, to meet the Entire staff! Incredible staff!! Superb job on my vehicle..

Donna D

MO - 709 Blue Ridge Ext, Grandview - 9/3/24

did great work

miller m

MO - 1910 E St Louis St, Springfield - 8/28/24

Everyone was really great and friendly. I am very happy with the work completed on my vehicle.

Sally R

MO - 2448 N Truman Blvd, Crystal City - 8/23/24

I would like to thank Jamie, Steven, and Kevin the technician that installed my now functional passenger side mirror. The process was timely and easy. The team was knowledgeable, polite and easy to talk to. Thanks again

Deborah M

MO - 709 Blue Ridge Ext, Grandview - 8/8/24

Fixed our vehicle, had it done within a month, the staff were very friendly, and so far it seems they did a phenomenal job with our vehicle! Way better than our last experience with another company!

Sara C

MO - 4200 Main St, Kansas City - 7/16/24

The repairs to my car were excellent and the service was fast and efficient. Diane Farnam was an excellent estimator and answered all my questions.

Jeffrey S

MO - 2250 NW Vivion Rd, Northmoor - 7/2/24

This shop was wayyyy better than a previous Gerber shop i've been too. They had great communication on when my vehicle was being worked on and finish. They finished the work pretty quickly and the staff was very friendly. I would much so recommend this shop for repairs!

reanna k

MO - 1910 E St Louis St, Springfield - 6/27/24

Great service, great job.

Jim P

MO - 709 Blue Ridge Ext, Grandview - 6/11/24

This is the only place I will ever take my car to. Someone hit my car a couple months back. They took care of me the whole time! Kept me up with the knowledge of everything that was going on. I got my car back and noticed something going wrong with the AC and other stuff. They had me taken care of from start to finish and even after! I will never take my car anywhere. As a woman I have experienced being taken advantage of in this industry. However, that is NOT how I was treated here. They walked me through everything g from start to finished. Personally showed me what was wrong and had second and third opinions for it from multiple other shops. I can't believe the care they show their customers. I am thankful to the team and their Manager Jedd! They also have a front staff, I'm sorry I forgot her name, that is warm and welcoming on the ... phone and in person! It is difficult being in the customer service industry , but they do a heck of a job with smiles on all of their faces! Love it! Thank you! read more

Miranda S

MO - 6348 US Hwy 61 - 67, Imperial - 6/1/24

The staff was professional and treated me with respect. They repaired my vehicle to like new condition and returned it clean. Through the process I was contacted and received updates on my repair. The cost of repair was what the estimate was. My car was repaired in a timely manner. Hopefully I won't need body work again, but if the need should arise, I will be going back to Gerber Collision in Imperial, MO. Thanks!

David E

MO - 8200 Wornall Rd, Kansas City - 5/25/24

I was very pleased with the exceptional repair work on my car. I was updated by phone and email on the progress of the work. The repair was completed 5 days before the estimated completion date initially given me. When I picked up the car, it had been cleaned up inside and outside. My car is 10 years old, but it looked brand new.

Vicki C

MO - 645 Carriage Dr, Arnold - 5/23/24

Angel has been amazing! So kind and proactive about helping go through the motions with my insurance company! This is my first claim and she has been very helpful and quick to respond with everything! Will definitely be back just for her!

Alishah A

MO - 1910 E St Louis St, Springfield - 5/23/24

Great place, great job on the car. It was the second time in less than a year that they have had fix my wife's prized possession a '96 Mazda Miata MX-5, that she drives daily for the last 27 years. It has been back into twice and the recent bender was a lady changed lanes without looking. While the Miata is bright yellow, people seem to miss seeing it. Anyway great job, nice people, would recommend.

Jim P

MO - 8200 Wornall Rd, Kansas City - 5/9/24

I cannot speak highly enough about Gerber. Repairs perfect. The not only washed my car, but cleaned & vacuumed the interior. That is going above and beyond! I most highly recommend their service. Awesome Job!!!!

Curt M