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Mooresville, NC - 111 Commons Dr
NC - 111 Commons Dr, Mooresville - 2/18/22
Awesome job along with Awesome Customer Service! Top Notch 5 Stars.
NC - 111 Commons Dr, Mooresville - 2/18/22
The workers were very nice and got my car down in such a short amount of time. Some of the parts came in broken and they called to let us know they had to reorder it. They were super helpful when we picked up the car and gave us a whole booklet on things to do and not to do. They also thanked us multiple times for our service.
NC - 111 Commons Dr, Mooresville - 2/15/22
From drop off to pick up of my Toyota Highlander, I had a great experience. Casey kept me updated at least twice a week and let me know if delays were potentially going to occur and how they were trying everything to make my car ready by the promised date. She called other vendors to get parts that were delayed at other places. I just felt like she went above and beyond to expedite the process as much as she could. With shipping delays felt everywhere-she managed to make it happen. My car was ready on the day promised, very clean when I picked it up, and pulled to the front of the building ready for me. No one likes to have their car at "the shop" but I felt like the Gerber team made it as smooth as possible. The car looks good as new! Big Thanks!!
NC - 111 Commons Dr, Mooresville - 2/7/22
I very much enjoy doing business with your company. Kacy is very good at what she does, and I have been in more than one time. Kacy is pleasant, friendly, very professional, and helpful. The business does a very good job and completes the job on time. My vehicle aways looks like new when the vehicle is returned to me.
NC - 111 Commons Dr, Mooresville - 2/4/22
The staff at Gerber-Mooresville NC were great to work with. Everyone made my misfortune a very pleasing experience including ease with Enterprise Car Rental. If there is another "bump up", I'm definitely going to Gerber-Mooresville!??
NC - 111 Commons Dr, Mooresville - 2/4/22
EVERYONE I came in contact with, whether over the phone or in person, was amazing! I have no complaints whatsoever. This was my first experience with collision repair and it was absolutely painless with this staff. Melody was great from the start and continued to be extremely helpful with all my questions. George was very helpful and knowledgeable when he was accessing the damages upon drop off of my vehicle. Kacy was also very pleasant and kept me updated on what was going on with everything. Those 3 were the only ones I encountered and I'm sure that's how a good shop is supposed to run. The staff behind the scenes must be awesome too because I got my vehicle back on the initial promise date despite delay in receiving items. Way to go Gerber Collision & Glass of Mooresville, NC!!!
NC - 111 Commons Dr, Mooresville - 2/3/22
Kacy and team did a great job communicating timeline, they where able to get the job done 2 weeks in advance and made the process painless
NC - 111 Commons Dr, Mooresville - 2/3/22
Always do a fantastic job and keeps me updated throughout the process. And the best part is it's always done earlier than expected!
NC - 111 Commons Dr, Mooresville - 1/31/22
Very pleased with the repairs that were made to my vehicle and that it was completed ahead of the scheduled day of return! Would recommend Gerber to anyone in need of repairs to their vehicle.
NC - 111 Commons Dr, Mooresville - 1/31/22
Everyone was very nice and had my vehicle completed and back to me before there estimated time
NC - 111 Commons Dr, Mooresville - 1/12/22
Great Customer Service all the way round
NC - 111 Commons Dr, Mooresville - 1/11/22
Wonderful service, The ladies kept me updated on the vehicle and car was finished ahead of time. Also they even stayed later as I was coming from out of town to pick the car up.
NC - 111 Commons Dr, Mooresville - 1/11/22
An incredible service and awesome customer team. My car looks great. Thank you!!!
NC - 111 Commons Dr, Mooresville - 1/5/22
I haven't been to a collision shop in over 30+ years so I was scared and nervous. I had $6,000+ of repairs. Basically replaced the front 1/3 of car and some engine work. Car was delivered on time. I have inspected it many times looking for any imperfection. I would compare one side to the other to see if one side was out of line. A crash is stressful so there is a lot of relief to see the car looking beautiful. The new color matches the old color perfectly. Very happy to see how good the car looks and runs. Thank you. We appreciate the great work.
NC - 111 Commons Dr, Mooresville - 12/16/21
Excellent servuce. They kept me updated on repairs progress. Friendly and responsive.
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