Munster, IN - 490 - 45th St

IN - 490 - 45th St, Munster - 11/3/17

very happy with what was done, very professional and a pleasure to do business with. Would highly recommend.

herb and joy k

IN - 490 - 45th St, Munster - 10/19/17

They did a great repair and would use them in the future. The girl behind the desk was very helpful.

Dale M

IN - 490 - 45th St, Munster - 10/19/17

Service was quick and well performed. Car was cleaned and the work was superb. The people I dealt with were friendly and well informed. I would recommend to anyone.

Ronald R

IN - 490 - 45th St, Munster - 10/6/17

Took great care of my vehicle. Fixed her up in less time than promised and when I picked her up, she was clean, inside and out. Couldn't be happier with the work they do at this location!!!

Jessica K

IN - 490 - 45th St, Munster - 9/14/17

I was very pleased with their work. There were very professional and courtesy. During the time my car was in the shop they called me to give me the status on it and when I picked up my car it was vacuumed and cleaned. I would definitely recommend this place to my friends and family.

Veronica G

IN - 490 - 45th St, Munster - 9/14/17

Quick turnaround and Beautiful work done by this facility. High regards to staff!

Raphael P

IN - 490 - 45th St, Munster - 9/11/17

Looks as good as new. Fine job.

Connie R

IN - 490 - 45th St, Munster - 8/28/17

Excellent Service!!!!!!Everyone Helpful and Great!!!!

Eugene M

IN - 490 - 45th St, Munster - 8/6/17

Incredibly easy to work with from start to finish. Everyone was very pleasant. Loved the text updates!

Kelly T

IN - 490 - 45th St, Munster - 7/30/17

Did an excellent job

William K

IN - 490 - 45th St, Munster - 7/28/17

I'm giving 5 stars for the customer service I received from SOME of the workers there, but not all. Melissa was helpful and provided me with an estimate quickly. Sam was nice and walked me through the insurance process, handled the insurance for me, and helped figure out my rental. George was a good manager , who made sure everything on my truck looked good. Mark the detailer cleaned it up really nice for me and Rob the tech, was happy with showing me his work and explaining what he did. They really make you feel like a friend and they are there to help and super personable. I was informed that there is an estimator there, by the name of Jeff who was supposed to talk to me after my truck was taken apart. He was supposed to explain the damages, let me know if there was any more damages than what they seen visually. Unfortunately, I never ... Heard from him.I feel like it's important to let customer know what's going on. I got my texts and calls every Tuesday and Thursday for updates from Sam, but again never heard from Jeff. Melissa, jumped up to give me an estimate when I first visited as I watched Jeff sit at his desk. When we came back inside, I sat down while Melissa wrote me an estimate and another customer walked in for an estimate. I watched Jeff walk out with the other customer and send her on her way, and overheard him say" I'll email you when I get one together" with an attitude.seems like this guy doesn't want to be bothered by customers.thankfully , there were others there to make my experience pleasant and I didn't have to deal with him. read more

J B

IN - 490 - 45th St, Munster - 7/24/17

Great service!

Elizabeth R

IN - 490 - 45th St, Munster - 7/11/17

I brought my car to be repaired at Gerber Collision per Progressive insurance. I was in an accident where my car was hit in the rear of my car. The staff was very very nice! Jeff, the service gentleman at who took care of me Gerber Collision in Mister, IN. welcomed me with a pleasant greeting, he was simpathetic at the situation I went through with the accident. Jeff was very professional and so nice, he explained what the work on my car will entail. Jeff and staff did a great job on my car, I was extremely satisfied with their work and the crew at Gerber Collision. I will recommend this facility to friends and family. Thank You!

Aracely H

IN - 490 - 45th St, Munster - 7/2/17

Recently I was on a very serious car accident. My Chevy equinox was only 2 months old and had front end damage. Gerber called me twice a week to keep me updated. It was a long two weeks but the car looks like new. I recommend them highly. Everyone was very courteous and professional.

Sharon G

IN - 490 - 45th St, Munster - 6/28/17

My experience with the Munster Gerber location was 100 % complete satisfaction. George and Sam kept me well informed of the progress of my vehicle the entire time. George went out of his way to make sure I was completely satisfied with the outcome of my vehicle. Even when I picked up my vehicle (town was had a major road closure that day) they did not make me feel rushed or that I was as inconveniencing them when we were late to pick up my vehicle. They stayed later the the normal close of business and we're wonderful, masking sure I was completely satisfied. I would highly recommend the Munster Gerber location to anyone and if I'm ever in need of this type of service again , I will go back to this location.

Sandy N