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Nevada Feedback

 

NV - 5415 S Decatur Blvd, Las Vegas - 12/4/17

Kudos to Colleen and the team at Gerber getting my brother, Michael P.'s car ready almost a month before estimated. Knowing he was a disabled vet who was on foot with no rental car coverage, they pulled out all the stops to get it ready. THANK YOU TEAM!

Dawn L

NV - 4920 W Cheyenne Ave, Las Vegas - 10/15/17

Kept me informed when repairs ran over schedule, covered the rental for 3 extra days, and my truck was cleaner than it had been in several years when I got it back. No complaints here.

Michael T

NV - 5947 Boulder Hwy, Las Vegas - 10/11/17

Great touch up work, quick turn-around time, customer service on-point. Estimator James R. knows his job, does his job, and does it very well !

Cade W

NV - 3009 E Post Rd, Las Vegas - 8/23/17

Great and Awesome Service on my Nissan

Carmen D

NV - 5947 Boulder Hwy, Las Vegas - 8/12/17

Dan H. did an excellent job with the estimate, keeping us informed and was a pleasure to work with. The body shop did a great job.

Donna D

NV - 4920 W Cheyenne Ave, Las Vegas - 8/2/17

Shout out to Dan. Very professional and kind. Kept us in the loop as to how repairs were progressing Did a marvelous job on the repairs. Looks brand new. Ask for Dan if you want high quality work

Fritz H

NV - 4920 W Cheyenne Ave, Las Vegas - 7/25/17

I liked the email updates provided by the staff. It kept me in the loop as to the progress of my repair. I don't have much experience with collision shops (and hope to have less in the future) but Gerber gets my thumbs up.

Greg W

NV - 3009 E Post Rd, Las Vegas - 7/22/17

Work done ahead of schedule,kept me updated . Manager MR M. enabled details with a 3rd party to ensure payment. I Am very pleased with repair , Will recommend others to use Gerber.

Scott B

NV - 4920 W Cheyenne Ave, Las Vegas - 7/11/17

The insurance company was American Access, 2211 Butterfield Rd, Downers Grove, IL 60515. It was not on your list. Eva W. was the Estimator. She was great to work with, was experienced, and kept me informed. I am very happy with the work done. It looks original! My car is a 2006 Lexus, but it looks great. That is why I wanted Lexus parts used when they could. I picked up the car on June 10, 2017, but have been too busy until now to write a review.

Marilyn U

NV - 4920 W Cheyenne Ave, Las Vegas - 6/23/17

From the minute I arrived at Gerber , although I was pretty shaken up, the procedure for my repairs was explained to me by Stephanie, who was calm and helpful. Although I could see she was very busy. I was kept informed at each step by Stephanie and Dan as the repairs progressed. My little 2005 Toyota Prius looks as good as new. Dan also was most patient in explaining all the work. It is good to know I have a lifetime warranty also. Kudos to all your staff at the LV Cheyenne office!

Janet M

NV - 5415 S Decatur Blvd, Las Vegas - 6/22/17

Gerber Collision & Glass on Decatur in Las Vegas provided all-around excellent service, beginning with the initial phone call and the professional front-desk staff. I was very pleased Colleen R. was my estimator. She was engaging, informative, and thorough. Most importantly, my car was repaired quickly and perfectly. I also liked the convenience of Enterprise Rental being only a few steps away. I highly recommend this location.

Linnes C

NV - 5415 S Decatur Blvd, Las Vegas - 6/16/17

I had some minor front end damage on my 2017 Tucson, and was referred by Geico to Gerber Collision on Decatur. The appointment was for the next day after my call, and the work was done in one day. David was very professional, and he made sure every issue was taken care of. I would highly recommend Gerber based on my experience with them. It's even nicer that Enterprise Rental cars is just a few steps out the door. This was a very positive experience dealing with David and Meghan. Five stars!

Cathy H

NV - 5415 S Decatur Blvd, Las Vegas - 6/15/17

Cant be more pleased by the excelent customer service that i got from my estimator Jesus M. and the quality of work that was performed on my car. I would recomend you to any one i know ... THANK YOU GERBER

Erik A

NV - 5415 S Decatur Blvd, Las Vegas - 5/4/17

Jesus ! Hahahaha ! That's a compliment for one of the mechanics you have with that name . Super helpful ! He understood my concerns regarding my car and the safety i needed . He reassured me that once it is done it'll be as good as new. I was sad about what happened to my car but then again meeting Jesus makes me think, it'll still ok to have my car after that violation the culprits did to my car ! You should have more of him . He's a savior in a human form . I thank the real Jesus for jesus!

Nerissa C

NV - 5415 S Decatur Blvd, Las Vegas - 5/1/17

Chris W was polite, through, and professional from estimate to delivery and closeout. Rochelle was understanding and effective in handling a needs/timing breakdown. I would definitely use/recommend Gerber if called for.

frank s

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