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Great job ?? everything went awesome very quick ?? ??

Erik C

NY - 10055 Main St, Clarence - 10/1/24

First time using Gerber due to being tboned. Great job with the repairs, great followup and all completed in a timely matter. Thank you to Jess for getting my truck in quickly and her constant communication with the progress. She and her crew did an outstanding job. Forever grateful!!

Cindy R

NY - 328 Grant Ave, Sennett - 9/29/24

They were on a timely manner. Said vehicle would be done in 3-4 days and it was. Car looked nice. The staff were very friendly. Cleaned my car on the inside and outside. Very friendly staff. Would definetly recommend. And would definetly go back!

Adelia F

NY - 15 Elmgrove Park, Rochester - 9/26/24

Semaj took excellent care of me and my car. The process was a breeze, and I'm extremely grateful!!

James B

NY - 18288 US 11, Watertown - 9/26/24

Great service excellent repair job interior exceptionally clean

Sally V

NY - 130 Orchard Park Rd, Buffalo - 9/23/24

All work was completed , by professionals who know how to do this kind of work . Everything that i was told was true and correct . I received texts , phone calls . to keep me up to date with all that was needed to be done . the also took care of the Rental car . for me after i dropped it off . to pick up my vehicle , when it was ready also . Thank you for all that you do , for Us .

Daniel R

NY - 8775 Dell Center Dr, Clay - 9/21/24

I got into an accident and gerber made my vehicle look like nothing happened! It looks amazing and didn't take them long at all. They gave me updates throughout the whole process as well

Breanna M

NY - 750 Harry L Dr, Johnson City - 9/19/24

Matt indicated he would try to complete the repair by the end of the week and it was completed on time and satisfactorily. They did a great job and it was a painless, seamless process for me as a customer.

Carlene R

NY - 86 W Broadway, Oneonta - 9/17/24

Service was timely and efficient. Staff was very professional, friendly, and knowledgeable. I received progress texts during the duration my vehicle was at the shop. My Tahoe came out looking like new.

Rachael B

NY - 1690 Manitou Rd, Greece - 9/16/24

Gerber is fantastic. Very personable and professional. They explain every step and provide detailed updates via text. Takes the worry and stress out of collision repairs.

Kristin S

NY - 18288 US 11, Watertown - 9/12/24

I've had 3 different cars there from the family and I can say that this team is amazing. They are in constant communication. Giving me all the updates and their work is great. Cars always look brand new. Recommend them to everyone in need.

Carlos D

NY - 280 Monroe Ave, Rochester - 9/12/24

Everything was great, it was a smooth process, the estimate was pretty close and the time frame was what I was told, about a week. I had a smashed passenger window and body damage from the same act. I was treated with respect and my overall experience was wonderful. Good job! My car looks great and you guys washed and cleaned my car inside and out, I was vary impressed.

Daniel P

NY - 750 Harry L Dr, Johnson City - 9/12/24

I was treated with utmost respect and kindness! Matt helped me get things done! Travelers was a bit slow in responding to my needs!

Shirley N

NY - 1143 Ballston Lake Rd, Ballston - 9/10/24

Good communication throughout and car looks great. Love that they clean the inside also.

Gina E

NY - 1301 Ridge Rd E, Rochester - 8/30/24

Guest service. For those of you that don't know the difference between customer service and guest service, you have not been treated like family. Your loss! Kevin at the E Ridge Rd location took time TWICE out of his hectic day to take care of 2(two) chips in my paint. Explained to me what he was doing as he was doing it. Suggested the technique in how to apply paint also instructions on what to do after. Ended conversation with a handshake and telling me at ANY time to stop back and would take care of it again. Kevin NEVER charged me for his time and service. THANK YOU TO ALL OF YOU AT GERBER!!!! Joe N

Joe N