New York Feedback

NY - 2 Railroad Ave, Victor - 7/14/24

They were super kind and went above and beyond for the best customer experience. Pet friendly place as well which made it seem more at home.

Casey H

NY - 15 Elmgrove Park, Rochester - 7/12/24

Great customer service, quality work. Very clean and thorough.

Diane A

NY - 86 W Broadway, Oneonta - 7/9/24

Curtious, fast service..

Catherine E

NY - 18288 US 11, Watertown - 7/8/24

Excellent work, second time there and would send anyone to them!

REBECCA M

NY - 15 Elmgrove Park, Rochester - 7/8/24

Great service, respect and communication!!! I am a very fussy person and I am totally satisfied!!! Dan especially, but Chris also were great. Keeping me informed through the whole process. As far as the quality of work I would say a 9.9(I never give 10's). Class operation. Hopefully I will never need them again but if I do they are the ones.

Tom D

NY - 7313 Northern Blvd, East Syracuse - 7/3/24

Really excellent service. Brian kept me informed the whole time. Super customer service. I will highly recommend this shop to family and friends

Susan B

NY - 9200 Transit Rd, East Amherst - 7/3/24

My 2015 car looks like a new vehicle! I couldn't be more pleased. It was a three-day turn around from the day I dropped it off until the work was completed.

Linda H

NY - 709 3rd St, Albany - 6/30/24

I was a weary using the insurer's car insurance company's recommendation for bodywork repair, but I am so very happy I did! The customer service was outstanding beginning with Kerry - who I made the initial appointment through to the first appraisal and weekly updates with Justin. The process was very comfortable and stress free. And my car looks brand new! I truly appreciate EVERYTHING they did for me/my car! I have been sharing my experience with everyone! Thank you again for the excellent craftsmanship and pride you have in your work - down to the smallest details!

Jo Ann C

NY - 18288 US 11, Watertown - 6/25/24

The staff and repair crew did a phonomenal job on repairing our car. They are fast, efficient and went above and beyond by evven cleaning the inside of our car. I highly recommend this company for all car/window repairs. Thank you all!

Cheryl S

NY - 9200 Transit Rd, East Amherst - 6/22/24

Chuck Y. was extremely helpful. Will definitely go back if needed, and ask for Chuck. Thank you!

Kristin K

NY - 2 Railroad Ave, Victor - 6/17/24

Great customer service! Frank provided detailed cost and updates continuously via phone. Also received text messages. It took a little longer than expected to get the vehicle back. Great location. All in all a good experience.

Vesna D

NY - 1690 Manitou Rd, Greece - 6/15/24

The staff was excellent. I truly enjoyed and appreciated the phone calls during the week to give me updates on my car. My car was complete 5 days before the estimated time.

Jose R

NY - 9200 Transit Rd, East Amherst - 6/14/24

I am very impressed and happy with the repairs at Gerber Collision. Mr. Gregory Y. was very efficient through all steps of inspection, estimate, repairs, final estimate post repair, and closure. He was confident of the service quality that Gerber provided which was very reassuring to me. The repair work was impeccable. In addition to the repair, Gerber cleaned up both the inside and outside of my car which was much appreciated. Ms. Sarah Y. at the front desk was wonderful and quick in her transactions during the entire process. Thank you Gerber team! Happy customer,

Swapna B

NY - 18288 US 11, Watertown - 6/12/24

The service was fast and accurate. Job well done.

Brian z

NY - 9200 Transit Rd, East Amherst - 6/7/24

The Gerber team demonstrated politeness, accommodation, and efficiency in completing the repair. I couldn't be happier with the repair.

Robyn