North Carolina Feedback

NC - 255 E Parris Ave, High Point - 3/28/17

I was shocked that I dropped my car off that morning and got my call to pick up that afternoon. Everybody is so nice, and my rental place was shocked that I came back with my rental so soon. I would recommend anyone to take their car to Gerber. I do not have to mess up my day tomorrow it was all taken care of today. It never looked like nobody hit me. My car is clean and pretty again!

Daisy C

NC - 6013 Victory Lane, Concord - 3/28/17

The work looked great. The car looked like new when I got it back. Susan at the front desk was extremely helpful throughout the whole process!

Kevin G

NC - 712 Sunshine Way, Greensboro - 3/28/17

Was very pleased with service from start to finished. Estimate of 10 days to complete very reasonable, they completed repairs in 7 days. Quality of work was outstanding. Providing daily updates of status was reassuring. I highly recommend to others

Barrett W

NC - 111 Commons Dr, Mooresville - 3/27/17

Best customer service EVER! For any product or any service. THE example for every business to follow.

Scott S

NC - 111 Commons Dr, Mooresville - 3/27/17

The whole experience was wonderful, they were so helpful with scheduling, and dropping off, then they heard that I had a road trip planned and got my car done in record time, they even washed it and did the inside too! What a great experience! thanks so much!

Erin M

NC - 13516 Old Statesville Rd, Huntersville - 3/27/17

Thanks to Amanda and Ashley for the excellent customer service they provided during the repair process of our daughter's 2001 Honda Accord that was damaged while parked at Target in Huntersville on March 14, 2017. They were both so easy to work with especially since I we live out of state in Lynchburg, VA - they were kind enough to work with me via telephone and email. I would highly recommend your repair facility to anyone and everyone. Guess you need to open some VA locations!!! :)

Colleen M

NC - 255 E Parris Ave, High Point - 3/27/17

Mr. Reid and his entire office Staff were all very friendly and courteous. My repairs were done in a very timely manner with only 2 days to repair my vehicle. I will defiantly use them again if ever needed in the future and would Highly recommend them.

Tessa L

NC - 255 E Parris Ave, High Point - 3/26/17

It's been a long time since I had an accident resulting in body damage which could be repaired. Gerber was first class in its operation, customer service and timeliness of my auto repair. You have a great staff at this location.

DONNA O

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/26/17

I was very pleased with the repairs and the customer service. I appreciated that I was called and updated on the status of my vehicle. My only complaint is that the interior of my vehicle was dusty when I picked it up. However, when I mentioned this, the gentleman who helped me grabbed a cloth and some spray and started cleaning the inside of my vehicle even though it was after closing. It was clear that he was committed to customer satisfaction!

Effua S

NC - 8813 Ice Dr, Raleigh - 3/25/17

They kept me updated on the status of my car's repair every few days. Had my car ready before the scheduled/promised time. Very good with setting up car rental accommodations and communicating with my auto insurance agency to cover payments.

Alex R

NC - 8813 Ice Dr, Raleigh - 3/25/17

Everyone was very polite. They kept me informed about the progress of the repair work via text. The repair was done very quickly, in two days. They called Enterprise and had them pick me up at the body shop and I was able to return the car there, too, which was very convenient. The car looks beautiful, great repair job!

Karen L

NC - 201 Maynard Crossing Ct, Cary - 3/24/17

Friendly, efficient; great job.

Mary T

NC - 712 Sunshine Way, Greensboro - 3/24/17

Always courteous and helpful. Had my car back sooner than expected.

Peter G

NC - 255 E Parris Ave, High Point - 3/24/17

They were very good to keep us informed on what was going on with my car.

Kathie H

NC - 111 Commons Dr, Mooresville - 3/21/17

I have taken my cars to this repair shop on multiple occasions. each time the service performed quickly and professionally. The staff have always been helpful, supportive and understanding. I highly recommend them.

Mary S