North Carolina Feedback

NC - 212 Old Salem Rd, Morganton - 3/13/17

very professional, daily progress updates, great work, highly recommend

river

NC - 13516 Old Statesville Rd, Huntersville - 3/13/17

Did a good job on the work, and communication was excellent.

Greg C

NC - 201 Maynard Crossing Ct, Cary - 3/12/17

Great customer care provided by John.

Joseph

NC - 1429 Mechanical Blvd, Garner - 3/11/17

Great service, great customer service , and great communication. Work was excellent . I highly recommend this company.

David T

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/10/17

Superlative customer service! I really appreciate the seamless flow of information between USAA and Gerber. Excellent repair service on the dent in the passenger side door... it looks like new! Technician called me each day to update progress on the repair. The text service was nice, but not up to date with what the technician relayed to me. Gerber even communicated with Enterprise Car Rental to assist me in getting my rental car. Should I need any collision or glass repair in the future, I will most certainly go to Gerber. You have my highest recommendation.

Joyce H

NC - 5010 Wilkinson Blvd, Charlotte - 3/10/17

Everyone treated me so kindly! This is my go to shop when I need work done to my car and I'll definitely recommend this shop to anyone

Constance M

NC - 201 Maynard Crossing Ct, Cary - 3/9/17

I had urgency of repair, they got me an opening and finished one day ahead of schedule. Work was excellent, it is a second car i had repaired by this facility. Pleasant receptionists and estimator, John. Cannot go wrong using them.

Bert R

NC - 5010 Wilkinson Blvd, Charlotte - 3/9/17

Everyone did a great job with communication and the repairs! I also got my car back the next day!

Sheldon A

NC - 712 Sunshine Way, Greensboro - 3/9/17

The bodywork looks good as new.

David M

NC - 1140 US Hwy 70 SE, Hickory - 3/8/17

Five stars, no question about it. Tim C. provided top notch info on what would happen and kept me in the loop as repairs progressed. His upbeat and professional attitude take the "hurt" out of having to undergo collision repairs. My car looks like it just came out of the showroom. You cannot ask for more than that! Thanks to both Tim and the repair staff who worked on my vehicle. I wouldn't hesitate to refer others to the Hickory Gerber Collision Center!

Debra

NC - 255 E Parris Ave, High Point - 3/8/17

Ryan and Jamie did a great job. Great customer service and kept me advised of the status of the repairs while the work was performed. Two great employees.

Phil B

NC - 13516 Old Statesville Rd, Huntersville - 3/7/17

Very pleased with CSR and workmen ship

Mubarik S

NC - 5010 Wilkinson Blvd, Charlotte - 3/7/17

I would like to give Bill a "WOW" review! He made a very stressful situation less stressful for me by repairing my car within a very short amount of time, and was friendly throughout the entire process. He really is a great asset to your company, and will highly recommend him to others.

Cassandra R

NC - 111 Commons Dr, Mooresville - 3/7/17

The manager went above and beyond to ensure customer satisfaction. They handled all situations involving the insurance company and provided great service. Kacey provided updates throughout the entire process. The repairs were completed and look great. I would definitely recommend them to anyone who wants quality service and great customer service.

Shaun

NC - 1426 S Miami Blvd, Durham - 3/7/17

This was the best repair that I've ever had. Staci and Stephen and the rest of the crew did a fantastic job, my car looks like a brand new car. I''ll come back again when I need anymore work, and anyone I know that needs work done I;ll send there. Thanks

Barry R