North Carolina Feedback

NC - 1978 S New Hope Rd, Gastonia - 2/17/17

Karen provided outstanding service. Kudos to you for having such an outstanding employee!

Kim B

NC - 13516 Old Statesville Rd, Huntersville - 2/17/17

Andrew and the team took great care of our vehicle while making the entire process smooth and painless!

Charles F

NC - 201 Maynard Crossing Ct, Cary - 2/16/17

Excellent job and great service. I also like the USAA relationship you have. John F. and Gail were super!

David M

NC - 712 Sunshine Way, Greensboro - 2/16/17

Third time to this shop - and as before, they did an excellent job. Looks great and my daughter is very satisfied.

William T

NC - 5010 Wilkinson Blvd, Charlotte - 2/15/17

I am very satisfied with the repair work that was done to my vehicle. It was also completed in such a timely manner that I only had to drive a rental car for one day! Each employee that I worked with throughout the process was so helpful and professional. I feel they all went above and beyond in customer satisfaction and I will definitely go back to them for any car service work needed. Thank you so much!

Lisa K

NC - 5010 Wilkinson Blvd, Charlotte - 2/15/17

This team provided excellent service from beginning to end! Bill coordinated everything my insurance company and had the rental car company pick me up. All I had to do was drop off the car. Bill updates regarding progress and finished the car early. It looks great. I highly recommend this location to anyone requiring body work.

Judy B

NC - 712 Sunshine Way, Greensboro - 2/15/17

Excellent repair and fast service. Car was ready two days early.

Mark P

NC - 5130 Raeford Rd, Fayetteville - 2/14/17

Service was EXCELLENT. Very professional. Easy to contact & talk to. My Associate ALYSSIA was awesome!! Kept me informed during the process & always greeted me w/ a SMILE!! She could train others on customer service!!

Breeden B

NC - 1978 S New Hope Rd, Gastonia - 2/14/17

They took great car of my baby. They made it so easy, all I had to do was drop my car off. Thank did all the paper work and even set up my rental for me. I was also informed of what they would fix, then they called to let me know how long it would take, and when it was ready they called again - no guessing games. Definitely will use them for any future needs for my family and friends. It was a great surprise to see they vacuumed the inside of the car, even though all the damage and repair was on the outside.

Becky A

NC - 712 Sunshine Way, Greensboro - 2/14/17

Friendly and knowledgeable staff that took care of everything. I really appreciate the attention to detail by the team that worked on my car. I also am appreciative of the timeliness in getting my car back. I have used Gerber in the past and, due to this type of service, will continue to use Gerber in the future. Thank you!

Donald E

NC - 8813 Ice Dr, Raleigh - 2/13/17

Great, fast work. My car looks brand new. Excellent communication from all the staff! And best of all, they'll help arrange a rental car.

Mette

NC - 3410 Durham-Chapel Hill Blvd, Durham - 2/13/17

Had some frustrations at first when getting my car back but was able to clear up everything and made sure I was more than satisfied when leaving. Great customer service!

Bill D

NC - 1426 S Miami Blvd, Durham - 2/13/17

Excellent and prompt service. Stephen M. was my service provider. He was competent, courteous, and extremely helpful. He handled both my estimate and final service. The car was perfect and they returned the car ahead of their estimate.

Thomas B

NC - 712 Sunshine Way, Greensboro - 2/13/17

Repair was carried out excellent, and one day faster than planned.

Mark P

NC - 1426 S Miami Blvd, Durham - 2/12/17

I needed minor work to my vehicle, but overall I recd the best service from everyone in the shop. I highly recommend and will definitely use them again. Thank you all for doing a wonderful job!!!

Karen G