North Carolina Feedback
NC - 111 Commons Dr, Mooresville - 12/14/16
Kacy and her entire staff were outstanding !! Very Professional and quality customer service !!
NC - 201 Maynard Crossing Ct, Cary - 12/13/16
While it is never fun dealing with a vehicle repair, I commend Gail, Linda, and Lee for the outstanding service they provided. They were professional and very thorough, providing complete information and answering all my questions. But, beyond that, they were welcoming and friendly. All in all, a very positive experience.
NC - 111 Commons Dr, Mooresville - 12/13/16
They were great!
NC - 712 Sunshine Way, Greensboro - 12/13/16
Very satisfied
NC - 804 Salisbury Rd, Statesville - 12/12/16
Kacy b. was amazing handled everything in a very professional manner
NC - 3410 Durham-Chapel Hill Blvd, Durham - 12/10/16
Tex C. was very helpful in completing my collision repair. He communicated with Amica and kept me informed about the progress. He and the staff at the Chapel Hill Road site in Durham NC did an excellent job and I'm very pleased with the results.
NC - 201 Maynard Crossing Ct, Cary - 12/10/16
My experience with Gerber Collision in Cary, NC was excellent. The service provided by John, Gail & Linda was superb. They were all very efficient & personable. The person who did the work on my car did a wonderful job, looks like new.
NC - 111 Commons Dr, Mooresville - 12/9/16
above & beyond what i expected. returned a beautiful vehicle to me 4 days before promised date. thank you JW & team!
NC - 1978 S New Hope Rd, Gastonia - 12/9/16
Absolutely wonderful job repairing a fender dent. I can't tell the car ever had a ding. The service was great, the repairs timely and Karen continually kept me in the loop. I couldn't be happier!
NC - 2821 Capital Blvd, Raleigh - 12/9/16
Very nice! Fast work! Grateful for the wash and vacuum.
NC - 8813 Ice Dr, Raleigh - 12/9/16
I really appreciated how thorough Gerber was with keeping me informed about the progress on my vehicle without being intrusive. I always knew the status of my vehicle and the anticipated completion date. Every person I dealt with was kind, helpful, and friendly. I would definitely use them again in the future
NC - 8813 Ice Dr, Raleigh - 12/9/16
My car was hit by another driver while it was parked. Gerber put me in contact with an associated towing company. Gerber's customer service was excellent. Once repairs were arranged with the other driver's insurance, Gerber coordinated with them on my behalf. Text message updates were provided during the repair. The paint matching was not quite perfect, but it is barely noticeable and it is understandable given the age of my car. One headlight cover was damaged in the accident. Gerber convinced the other driver's insurance company to pay to buff out the undamaged headlight cover to match the replaced one. The repair was completed in a reasonable amount of time. I left my rental car at Gerber and they arranged for its return.
NC - 712 Sunshine Way, Greensboro - 12/9/16
I've used this Gerber location twice after being hit on the road. Service was excellent and I think they even went out of their way and refilled my windshield wiper fluid! I would not hesitate to use them again.
NC - 1978 S New Hope Rd, Gastonia - 12/8/16
Karen and Terian were great and kept us informed every step of the way. I highly recommend them.
NC - 1978 S New Hope Rd, Gastonia - 12/8/16
very pleased with the workmanship and the customer service was exceptional. I would definitely recommend Gerber.
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