North Carolina Feedback

NC - 13516 Old Statesville Rd, Huntersville - 10/17/16

Thanks to ya'll I had a speedy recovery process for my car. I can't thank ya'll enough for the service you provided me.

Jordan H

NC - 1978 S New Hope Rd, Gastonia - 10/17/16

great service i really like it and the people are really nice

luis v

NC - 1429 Mechanical Blvd, Garner - 10/16/16

After someone ran into the back of my car on August 8, 2016, Gerber Collision & Glass was assigned the company to do all of the repairs. The other person had Allstate Insurance. I could not have been more pleased if I had picked them out myself. After it was assigned to them on Monday, August 15, 2016 I had an immediate call from Danielle concerning picked up the car. They sent a wreck that afternoon. I went over and a very nice young man named Jason went over the car marking X's and showing us what they would do to get my car back like it was. Since parts had to be ordered it took a while to get my car back but that was not any fault of Gerber's. Then Molly and Danielle called during the entire process of repairing. The two young ladies at the front desk are super. Gerber is very fortunate to have them as employees. They are very ... personable and nice. Then there is Robert C., Repair Process Manager that contacted me about what would be done on my car. He then called and e-mailed with updates all the time. Gerber is also very fortunate to have an employee like Robert to help with their repairs. I was very impressed with the entire staff. They all made me feel like that really cared for me and my car. Sorry I could not delete one of the pictures to show you a picture after the repairs. I didn't see that I could only use 3. read more

Peggy R

NC - 712 Sunshine Way, Greensboro - 10/15/16

Ryan was extremely helpful in looking at my car for damage. Great service

Tom S

NC - 1978 S New Hope Rd, Gastonia - 10/14/16

This is the first repair that the persons treated you like good Friends''and family'' you can have coffee' and snacks'' this is a first''If I have to another auto to be repaired I sure will go back to gerber collision&glass''

shirley w

NC - 212 Old Salem Rd, Morganton - 10/14/16

5 out or 5 starsmgood job in timely manner very polite

patricia g

NC - 804 Salisbury Rd, Statesville - 10/14/16

From intake to each step in the process was notified how things were going. Scott M. manager was very helpful as well as Jeremy M. and the receptionist too. Thank you for a good professional job

Lorie M

NC - 212 Old Salem Rd, Morganton - 10/13/16

Fast, efficient, priced right.

Patricia G

NC - 712 Sunshine Way, Greensboro - 10/13/16

Excellent turnaround time and superb looks as a finishing product! Jamie and Leslie and staffs outstanding with courtesy and follow up!Much Appreciation~ would recommend to anyone for their services

LuAnne J

NC - 2821 Capital Blvd, Raleigh - 10/11/16

Service was great and quick! 24 hour turnaround was surprising!

Alexis R

NC - 111 Commons Dr, Mooresville - 10/10/16

Staff was friendly and operated quickly. They were great at giving me updates and keeping me informed of the extent of the work and damage. I received my car back one day early from the initial projected date. The car looked beautiful when I picked it up.

Venessa C

NC - 5130 Raeford Rd, Fayetteville - 10/10/16

On the day Hurricane Matthew arrived, My son tells me his driver's side window has stopped in the down position. I spoke with Celia (I think) at the 800 line. She found and spoke with the FAYETTEVILLE Raeford Rd store ( 0.4 miles from me) and Nate had me come in quickly. They completely solved me problem putting the window up before the rain started! The mechanics, Rob & Dave I think, did everything they could while Melissa sat with us and gave us referral sources for mechanical work that needed to be done! ABSOLUTELY AMAZING! Matthew flooded our home that day BUT NOT OUR CAR!!! We will never forget you guys! Lastly, they refused to accept any payment for helping us through the emergency! Thanks from the bottom of our hearts!

Ron B

NC - 255 E Parris Ave, High Point - 10/7/16

With our initial pick up there was minor glitch with color and William came out and assessed the situation and was able to fix it within a few days with no additional charges. We are very pleased with the outcome. Very appreciative and would highly recommend to family and friends.

Clarice W

NC - 804 Salisbury Rd, Statesville - 10/6/16

Great job guys. After taking time to look the major repairs over. The truck looks as good as new. If you didnt know the truck had major repairs you would never known. Highly recommend

Robert C

NC - 201 Maynard Crossing Ct, Cary - 10/6/16

Great service, done on time, car was spotless on return. Having just moved to the area, have just found my new body shop. Linda, Gail, and John did a nice job on the front side - the techs who did the real work never get credit :-)

Dave