North Carolina Feedback
NC - 111 Commons Dr, Mooresville - 9/29/16
The office staff was friendly and supportive with frequent status update and information about the repair process. Kacy was able to answer any questions I had. She worked seamlessly with my insurance to get the repairs assessed, and completed quickly. The repair process was completed ahead of the estimated date and the results are fantastic. I am very pleased with the results and Gerber in Mooresville has earned a customer for life.
NC - 201 Maynard Crossing Ct, Cary - 9/28/16
The staff at the front desk was incredible, very nice and easy to deal with. I appreciate great customer service. Please let your team know that they did an incredible job.
NC - 1978 S New Hope Rd, Gastonia - 9/28/16
I went to Gerber Collision after someone backed up and severely dented my car. The reception was warm and very inviting. The service fast and neat. My expectations met, I would go back to Gerber collision without hesitation.Thanks to a very good team I got my ride back and it's looking awesome!
NC - 111 Commons Dr, Mooresville - 9/28/16
Thank you to the front office staff for making this a pleasant experience. They took care of a few issues that arose from the insurance company. They also cleaned my vehicle inside and out, which was icing on the cake. also, a big thanks to Kacy for keeping me updated while my truck was being repaired.
NC - 111 Commons Dr, Mooresville - 9/28/16
If I could give more stars, I would. Every person I dealt with was so helpful and kind. Kacy B. in particular, did such a GREAT job on keeping me updated as to the status of my car. A big thank you to all of them for a job well done. While it is not fun to have your car damaged, if I ever need someone to fix my car again it will definitely be Gerber Collision. Thank you so much for everything.
NC - 13516 Old Statesville Rd, Huntersville - 9/28/16
Very courteous and professional service. Service was completed by estimate date, cost actually was significantly and pleasantly less than the estimate. Rodney S. was a great help.
NC - 111 Commons Dr, Mooresville - 9/27/16
The service was performed very quickly while I waited. Very nice staff and quick with communication about the arrival of my ordered car part and scheduling the service to be performed.
NC - 1429 Mechanical Blvd, Garner - 9/26/16
Very nice individuals working there, always made me feel at home. Kept me updated the entire time that they had my vehicle. Was nice to know what was going on. Robert was a total gentleman. The girls at the front desk were always pleasant and kept the candy bowl full. Robert was able to address all my issues very clearly.
NC - 5130 Raeford Rd, Fayetteville - 9/26/16
I visited this store and was very pleased with the service I received everyone was nice and professional not to mention they didn't charge me to reattach my rear view mirror I will definitely be back for any services needed for my car again thanks to the staff
NC - 8813 Ice Dr, Raleigh - 9/24/16
Loretta, Bradley, and Terry were great to work with. They helped restore my car in just 4 days. The original quote was 5 days so I was pleased to get my car back a day earlier. So far the new door works great. It was nice getting my car back with the inside wiped down and vacuumed. They definitely exceeded my expectations with that. Overall my experience at Gerber Collision was great.
NC - 1978 S New Hope Rd, Gastonia - 9/23/16
They did a wonderful, wonderful job. Car had an encounter with a deer but picking it up this morning was like going to the car dealer and picking up a new one. The service was excellent! Thank you!
NC - 2821 Capital Blvd, Raleigh - 9/23/16
I am a satisfied and happy customer. I received excellent service. Thanks for making my experience a good one. It was a pleasure to work with Charles and his team.
NC - 2224 N Marine Blvd, Jacksonville - 9/23/16
Great costumer service from everyone, I was well informed of all aspects of the repair process.
NC - 3410 Durham-Chapel Hill Blvd, Durham - 9/22/16
Excellent Work - Courteous, friendly staff - Work done on time
NC - 5130 Raeford Rd, Fayetteville - 9/21/16
Best services I have ever received. The office staff kept me informed every Tuesday and Thursday with out fail. The best part I was told I would receive my vehicle on the 28th of Sept 2016 and I received it on 21 Sep 2016 With a lifetime guarantee.
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