North Carolina Feedback
NC - 201 Maynard Crossing Ct, Cary - 8/23/16
Very impressed with the quality of work on my 2016 Jaguar! Gail D. made the process of scheduling the service for my car a breeze. She kept me updated on the progress of my car. It was a pleasure to have such awesome customer service! I was very pleased with the turn around time for the work on my car.
NC - 212 Old Salem Rd, Morganton - 8/22/16
Brian, Lee and Tamara all went above and beyond to help me with a headlight issue I had from a warrantied part. My original repair was completed several years ago but I still received the same excellent service and courtesy even after all that time had passed. I am a customer for life because to the great care and service I received. Keep up the great work.
NC - 111 Commons Dr, Mooresville - 8/22/16
always very happy with the work you guys do.
NC - 111 Commons Dr, Mooresville - 8/22/16
Great service! Unfortunately and at no fault of mine, this is my second time in Gerber this year, due to crazy people on the roads. You guys did a great job on my Jeep both times and I am very happy with the service that I received. Everyone is very nice there.
NC - 111 Commons Dr, Mooresville - 8/22/16
Great service. Ready to take car when promised. Finished the car with no re-dos a day ahead of time. Great job!
NC - 2224 N Marine Blvd, Jacksonville - 8/21/16
Well from the time I walked in the door Virginia H.n took care of me and my vehicle far beyond what I could imagine. She really brings life to Gerber Collision thank you very much Virginia H.
NC - 1978 S New Hope Rd, Gastonia - 8/20/16
Great service, repairs faster than expected. Bil W. was fantastic.
NC - 712 Sunshine Way, Greensboro - 8/19/16
They have always treated me well and curteously.
NC - 801 N Main St, Holly Springs - 8/18/16
I recently had my vehicle repaired at your location in Holly Springs location and the customer service was exceptional!! I was updated constantly on every part of the process of the repair. They far exceeded expectations and thank them for the constant updates. Tiffany went out of her way to ensure that I understood the process of the repair and was such a pleasure to work with. In 2013 I had my vehicle repaired at a different facility and I did not receive the outstanding customer service that I received with your company and had to return several times to fix minor issues.I would also thank Chris for his customer service as well! Kudos to Gerber!!!
NC - 712 Sunshine Way, Greensboro - 8/18/16
Jamie went above and beyond to ensure I had a great experience despite a crummy circumstance. Jamie was efficient and a great communicator. She handled the tricky aspects with both the insurance and rental car companies. I recommend Gerber to anyone who wants help from honest, knowledgeable, and dependable people.
NC - 8813 Ice Dr, Raleigh - 8/18/16
Did everything they said they would and more. Work was great. Communication was excellent. They really hustled to get our car back to us before the weekend.
NC - 255 E Parris Ave, High Point - 8/18/16
Great communication from the shop. Top notch service all around.
NC - 1978 S New Hope Rd, Gastonia - 8/17/16
Karen O., Estimator provided EXCELLENT CUSTOMER SERVICE! She was very thorough and informative when discussing the repairs to my vehicle. Karen followed up with the status of the vehicle in a great timely manner! She is very professional along with cheerfulness and smiling and offered to help or answer any questions that I had. With this experience, I will definitely recommend Gerber Collision. Thank You
NC - 1978 S New Hope Rd, Gastonia - 8/16/16
Outstanding service. Very fast and professional. Car looks fantastic. Bill was such a joy to work with. He was respectful and kind.
NC - 111 Commons Dr, Mooresville - 8/15/16
Excellent service and customer service! Very friendly folks there...my car looks great and best of all they cleaned it!!! I highly recommend Gerber!
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