North Carolina Feedback

NC - 801 N Main St, Holly Springs - 6/14/16

My car had significant hail damage. The PDR process was used for the repairs. The work was exceptional. I was skeptical about the ability to repair some of the most significant damage, but the car looks brand new. They worked with the insurance company to cover all of the cost, even though there was a large gap between the two estimates. All of the staff was friendly and helpful.There was one minor "adjustment" needed on the fit of an interior component, that was handled on the spot. Thanks to the Gerber Team for a job well done.

Hugh C

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/14/16

Tex C. at the Durham-Chapel Hill Blvd shop is an excellent service repair manager. He solved my auto repair problem and saved me lots of time and money. Thank you, Gerber Collision & Glass!

Prudence M

NC - 2821 Capital Blvd, Raleigh - 6/14/16

The service was fast, professional, and for this to be the first accident I had ever had through an insurance company that wasn't mine, this was easy to understand. Connie at the front desk was nice and polite every time we talked and Charles was polite and professional but down to earth.

Amanda E

NC - 1978 S New Hope Rd, Gastonia - 6/13/16

My car was handled on time and with great courtesy and beautifully done. Thanks to Bill Winters and Lynne for their help.

Rebekah T

NC - 5130 Raeford Rd, Fayetteville - 6/11/16

All the people we dealt with were extremely courteous and professional. They called to let us know what was happening and the time frame--kept us up to date on everything. They did a wonderful job of repair and of course we appreciated all they did!

Mary H

NC - 1978 S New Hope Rd, Gastonia - 6/11/16

service was good Bill was very nice. i would recommend your company to others.

rose e

NC - 8125 Market St, Wilmington - 6/11/16

The service was super efficient, everyone was helpful and treated me very well! My car was only there for a day or two and then it was good as new!

Natalie S

NC - 2447 Onslow Dr, Jacksonville - 6/11/16

I would like to thank Gerber for the great work and great service I received while having my car repaired !! All the employees were great and the work done was perfect !! I would like to make a special note to Lashonda H. whose help was superb and very professional !! Working with lady was a breath of fresh air, she was very helpful, very polite and did her job with great skill !! Thank you Gerber !! Keep up the great work !! P.S. Give Lashonda a raise !! She's an asset to your company !!

Frank G

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/9/16

You don't know me, but my auto was recently damaged during a maintenance at AAA South Square. AAA brought you my auto to repair. you did an awesome job of replacing my driver's side door. I was most impressed by the paint job -- no one I asked could tell that it was a new door!!! even better, my window was sticking in the down position before the repair - and now it works just fine! I will certainly keep you all in mind if (God forbid) I have an accident and need repairs. Thanx for doing such a great job, even though you would not be meeting the "actual" owner of the auto

Helen

NC - 2821 Capital Blvd, Raleigh - 6/9/16

I just wanted to thank Roger and Charlie for their help. Outstanding customer service.

Shawn

NC - 8125 Market St, Wilmington - 6/9/16

They did a great job on my car, kept me well informed of the process of my vehicle and was very nice!!

Chelsea W

NC - 1978 S New Hope Rd, Gastonia - 6/7/16

Bill W. is a great guy and helped me more than I ever expected! I am beyond happy with my experience.

Travis H

NC - 1429 Mechanical Blvd, Garner - 6/6/16

Body damaged was fixed in timely manner on our 2016 Honda HRV. When driving the car the next day, my wife noticed a noise of something flapping in the wheel well of the area that was fixed. She took the car back in, and the loose bracket was fixed right then and there. Very professional staff.

Tyson G

NC - 801 N Main St, Holly Springs - 6/4/16

Cliff did a great job of repairing the bumper damage to my mustang!

Justin N

NC - 8813 Ice Dr, Raleigh - 6/2/16

I brought my car in for an estimate, yes, it was minor damage, a car had scraped the rear fender and back door and left white paint on my brown car. Charlotte, the Gerber estimator, took a close look at the damage, and with a rag and some magic fluid, she removed the white paint and the car looked good as new. Not what I was expecting. Thank you to Charlotte and Gerber, for an exemplary encounter with customer satisfaction in the forefront. Should the occasion ever arise, I will be back. Thanks again.

Peter J