North Carolina Feedback
NC - 8813 Ice Dr, Raleigh - 4/1/16
Over the years I have had about 3 collision repairs done here. Each time they just get better and better. They are timely, helpful, good communicators of when your repair will begin and be completed, provide great customer service and best of all is the outcome! My car looks amazing and there's no way you can tell that the repair was done. They have a great reputation and that is why I always go back (unfortunately). But I definitely refer them to those in need of collision repair.
NC - 13516 Old Statesville Rd, Huntersville - 3/31/16
Overall, a very good experience. The work was completed earlier than expected and was kept well informed with the progress. I had to bring back for a followup problem but it was corrected in 1 day. Very friendly staff as well. Thanks for all your work!
NC - 8813 Ice Dr, Raleigh - 3/31/16
Very friendly and courteous team who got my car finished ahead of schedule. Shoutout for the free donuts!
NC - 5130 Raeford Rd, Fayetteville - 3/31/16
Wonderful customer service and you can really tell that they care about their customers and the service they provide
NC - 255 E Parris Ave, High Point - 3/31/16
Great and you guys were on it, much better than Vann York!! Hope I don't need you guys again but if I do you will be my first choice.
NC - 2821 Capital Blvd, Raleigh - 3/31/16
Great customer service.
NC - 1978 S New Hope Rd, Gastonia - 3/31/16
The repair to my car was excellent. I couldn't have asked for better service. My customer service representative went above and beyond expectations to get the work done properly and to keep me informed every step of the way. Excellent.
NC - 801 N Main St, Holly Springs - 3/31/16
The service and repair provided by the Holly Springs Gerber Collision staff far exceeded my expectations - really! Rodney T. went above & beyond to get my car fixed perfectly. I know the shop crew worked hard for him on the repairs. Rodney and the front office staff, Pam, Jill and Tiffany, kept me informed every step of the way. Cliff even checked in with me on the service I received. I work in Risk Management at the City of Raleigh and assure you my compliments are not exaggerated. Should I or anyone I know need collision repair services I will definitely send the referral to the Holly Springs location. Very best regards,
NC - 3506 Bragg Blvd, Fayetteville - 3/30/16
Service was great. Mr. Chuck kept me informed & up to date with the repairs. Very approachable & knowledgeable about repairs. This is my 2nd time using this center. Once again, I am a satisfied customer
NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/28/16
Very professional service. Loved getting text updates. Finished my repair work ahead of schedule. Made every effort to make repairing my care as stress free as possible. Never would have known I was hit by an RV!!
NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/28/16
This is my 2nd time working with Gerber. 5 stars all the way around. Jeff T. is the best repair process manager I've come across. Very informative, helpful, knowledgeable, etc. I will without a doubt use Gerber again.
NC - 8813 Ice Dr, Raleigh - 3/28/16
Not as much communication as I was told I would have, but was not an issue. Quick turnaround and the worked looked great. No issues to speak of with this facility.
NC - 13516 Old Statesville Rd, Huntersville - 3/28/16
Great service. Repair was kept on schedule despite insurance company delays.
NC - 1426 S Miami Blvd, Durham - 3/26/16
Alora M. and the rest of the team were wonderful to work with and did a great job with the repairs!
NC - 1978 S New Hope Rd, Gastonia - 3/26/16
Bill was very informative. The glass,body and paint work were superior. Outstanding!!
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