North Carolina Feedback

NC - 111 Commons Dr, Mooresville - 3/14/16

Great job, as always, on the repairs. Feedback on the estimated time to complete was inconsistent. Ending up getting the car back just one day later than the original estimate.

Carmen L

NC - 801 N Main St, Holly Springs - 3/14/16

Was kept updated as to delivery of my vehicle and vehicle was ready as promised.

Robert C

NC - 1429 Mechanical Blvd, Garner - 3/14/16

Repair was completed in reasonable time. Repairs were made and I am perfectly satisfied!!

Sannie B

NC - 801 N Main St, Holly Springs - 3/13/16

Outstanding customer care from beginning to end. Very impressed with Cliff and his team. Honest folks who care about their clients work there. They made a mistake on my car and fixed it without trouble. If we ever have auto body or glass issues again, there is only one place we will go. We recommend without any hesitation.

Robb

NC - 1426 S Miami Blvd, Durham - 3/11/16

I spoke to Jahliesha the time I called to the final payment I was treated like royalty. I appreciated every email and every call from Alora and Stan to keep me updated on the progress of my 2007 Avalon. The projected time was two weeks earlier than scheduled and I really appreciated that. I would give my experience a 10 for excellent service. Stan walked me to my car and explained to what he did. Thank you Gerber Collision for your professional staff for a job well done. I will spread the word for your business

Deborah M

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/11/16

great service

carla h

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/11/16

A great job with outstanding communication and professionalism.

Frank F

NC - 13516 Old Statesville Rd, Huntersville - 3/11/16

Communication was great! Andrew and Rodney made sure I was kept aware of the process and any delays that occurred.

Leslie W

NC - 201 Maynard Crossing Ct, Cary - 3/11/16

Twice the team at Gerber provided customer service above and beyond! After moving to NC and getting new license plates, my sister and I could not get the rusted screws to move to put on the new ones. We tried going to a mechanic shop but they couldn't do it either. We thought to look for a collision repair company and we found Gerber. Replacing license plates isn't a service they normally provide but we were so greatful they went out of their way to provide it to us. If they provide such great service for non-billable items, just think how great they must be to their real customers!. Thanks Gerber!!

Sandy M

NC - 201 Maynard Crossing Ct, Cary - 3/10/16

I would like to rate the service that I received from this branch as a 5 out of 5 stars. The team in Cary turned a bad situation into a very good experience. Gail called me periodically to give me updates so that I am aware of the progress with my vehicle. John made sure that he explained the work that would need to be done. There was a gentleman at the front desk that even offered to take me to the rental car place just because the rental car service was taking too long to pick me up. But the best part is how good my car looked when I picked it up. Whoever worked on my vehicle did a phenomenal job. Thank you for going the extra mile with the service that your team has provided me. I will highly recommend your branch to my friends and family.

Maria C

NC - 1140 US Hwy 70 SE, Hickory - 3/10/16

Very courteous and professional staff! Rashey was very informative and always kept me up to date on my vehicle! Thank you!!!

Richard B

NC - 13516 Old Statesville Rd, Huntersville - 3/10/16

Kept me up to speed on my repairs, easy to work with, and delivered ahead of schedule!!

Kelly K

NC - 801 N Main St, Holly Springs - 3/10/16

Best experience I've ever had in the service industry! Professional - on time - top quality work - up to date status' - work completed in 1/2 the expected time! - rental car pick up and return onsite - accurate quotes. Fabulous!!!!

Susan H

NC - 212 Old Salem Rd, Morganton - 3/10/16

They did a fantastic job in repairing my jeep.

Dewey L

NC - 13516 Old Statesville Rd, Huntersville - 3/10/16

Fast, Friendly, Quality Service. Kept my updated.

Ron P