North Carolina Feedback
NC - 801 N Main St, Holly Springs - 8/28/15
First I would like to thank Gerald and Pam for their AWESOME customer service. Car looks great and was washed and vacuum as well. Great Job Holly Springs.
NC - 801 N Main St, Holly Springs - 8/28/15
Excellent service. The staff was very helpful and kept me aware of what was happening with my car and with the insurance company. They completed the required work in a very timely manner. I hope that I don't need any future repairs but if so I wouldn't hesitate to go to Gerber again!
NC - 8813 Ice Dr, Raleigh - 8/27/15
Absolutely excellent service. Great communication and car was ready in a day. At my request, they even took car to local inspection station for annual inspection to save me time. Will definitely use Gerber again.
NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/27/15
I was hit on the coast and the back of my Sorento did a good job of absorbing the impact, however, the lady that hit me caused some damage to my vehicle. Thus, I had to get it repaired, so I went to Gerber where Jeff, Jamie and Linda helped me, both with the estimate and drop off and pick-up for work completion. There was a minor glitch in my paperwork as they had my phone number wrong (out-of-state, and lots of 3's)....So, when I called to check-in, I was told it was in clean-up and they'd call back when ready. A minute later Jamie called and told me they had my number wrong and the car was ready. My Italian temper vanished the second I was told my car was ready. When I walked in, Jamie brought me right to the front of the line and within seconds, I turn around and there is Jeff whisking me away to take a look at his work. The car was ... read more
NC - 801 N Main St, Holly Springs - 8/27/15
Very positive experience from the front desk to the service manager . Very professional and courteous. Communication via email and phone was excellent. My car looked like it was brand new and I got it two days early! Also cleaned the inside. Very impressed and would use and refer again.
NC - 6013 Victory Lane, Concord - 8/26/15
Great service, excellent job, really appreciated the helpful, friendly staff!
NC - 1140 US Hwy 70 SE, Hickory - 8/26/15
Awesome service from preliminary estimate to final pick-up. Suni B. was top flight in all aspects of the repair. Appreciate the customer service aspect of my visit, and of course the repair done.
NC - 13516 Old Statesville Rd, Huntersville - 8/25/15
Great Service! I was extremely impressed with the communication updates on the status of my car! Rodney was absolutely on top of the updates about my repair. Furthermore, my car was completed ahead of schedule. I would absolutely recommend Gerber!
NC - 1429 Mechanical Blvd, Garner - 8/25/15
Terrific service! Helpful, responsive, kept us in the loop about when the car would be ready, friendly... great service. Car looks good.
NC - 201 Maynard Crossing Ct, Cary - 8/25/15
I am extremely happy with the service and with Gail and Randy, who received me with utmost respect and in a professional manner. I went there three times an Ms. Gail received me with her smiling and welcoming face. I dropped d of my car Volvo S 60 on 8/24/15 in the morning and to my great surprise I received a phone call in the evening informing me that my car is ready. I could not believe that that it could be fixed so soon. Anyway, I went today and brought my car back. I do not the. Mechanics, but two professionals Ms. Gail and deserve my appreciation. God forbidden, I will ever need my car to be fixed again, I will go only at this location for their professionalism.
NC - 1978 S New Hope Rd, Gastonia - 8/25/15
From the time I brought my car in to do the estimate of damage, to the time I actually picked up my car, I had perfect service. Grayson, Andrew, and Stacy all were extremely helpful. I would recomend Gerber Collision and Glass to all my friends and family!!! Great job to everyone who helped me and worked on my car. I couldn't be more pleased with everything!! Thanks Again Guys!!!!!
NC - 201 Maynard Crossing Ct, Cary - 8/25/15
David M. is a classy worker in terms of quietly doing what is required for the customer with an indepth sincerity and commitment to work.He responds only when spoken to and i was reminded of my rights and about how the customer is the priority for Gerber. What an employee!!!!
NC - 801 N Main St, Holly Springs - 8/24/15
Every single employee Ag this company was superb. From the ladies in the front office, to Rodney, to everyone who worked on my car - a huge thank you! All of you were professional, PLEASANT, and had a quick smile! If someone crashes into me again, then I will run back to you! Thank you for everything. Job well done.
NC - 8125 Market St, Wilmington - 8/24/15
absolutely fantastic service. Gerber Collision did a great job fixing my Jeep. Everyone, and I mean everyone (can not remember them all) I came in contact with went above and beyond to make sure we were aware of the process, comfortable with execution and informed throughout the entire process. Thank you
NC - 6013 Victory Lane, Concord - 8/24/15
everyone I meet was friendly and professional. The car looked like new and was finished earlier than original estimate.
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