North Carolina Feedback

NC - 201 Maynard Crossing Ct, Cary - 8/11/18

I'm very very satisfied with the body work done on my vehicle. You guys did an awesome job matching up my rather difficult paint color. You can't even tell that my vehicle was involved in an accident all! Also Gail and Rodney have excellent customer service. They kept me informed throughout the entire repair process from start to finish. I would definitely do business with you again in the future.

Terry W

NC - 201 Maynard Crossing Ct, Cary - 8/10/18

The service I receive is continually the best. Gail calls me and informs me of the status of our fleet trucks very promptly and when our truck repairs are completed, we are always satisfied. Even though our office has moved, we continually come back because the service and staff at Gerber are better than any other service location our company has dealt with.Thank you and we'll see you next time.

Kyle W

NC - 5130 Raeford Rd, Fayetteville - 8/9/18

My vehicle a Lincoln MKS was recently totaled. I was not at fault and requested that it be taken to Gerber Collision . This was the second time I had been rear ended in this vehicle and the first time it was repaired at Gerber. The staff are so professional and the whole situation which is normally not a pleasant situation, was amazing. I want to say a special "thank you " to Chuck A. who is the Estimator. He and his two technicians (I apologize for not remembering their names) went above and beyond what was required of them. I also would like to thank Tabitha the manager and also Becky. Thank you again for making this a memorable experience.

Geraldine W

NC - 1426 S Miami Blvd, Durham - 8/9/18

Very friendly helped with information on possible insurance coverage. This location is my 1st choice for any repair work. I've been 3 times in the past couple of years.

Mike M

NC - 255 E Parris Ave, High Point - 8/9/18

Excellent service and very professional. Was a smooth transition between the insurance company, rental car and getting my truck back. Did excellent worked and this is one very satisfied customer.

James P

NC - 2723 S Browntown Rd, Rocky Mount - 8/9/18

I talked to receptionist before I arrived and she was wonderful very nice and very helpful. Took my car in and she was just as nice in person. I talked with Jeramy N. and he did my estimate right then and was very quick about it. He ordered parts I took it back for repair and it only took several days. While they had my car they arranged for me to get a rental from enterprise.

SHEILA S

NC - 801 N Main St, Holly Springs - 8/8/18

We wish there were more than 5 stars!! We never were left wondering about anything regarding the repair of our car after being rear ended. Gerber's kept us informed every step of the way....very professional friendly employees who were extremely efficient. Thank you Stan and Jae and everyone who repaired our vehicle.....it looks brand new!

John and Barbara K

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/8/18

Thank you Brad for your help and for being so patient with me today.

Katherine M

NC - 6013 Victory Lane, Concord - 8/6/18

They fixed my car quickly and to a beautiful finish

BARRY B

NC - 111 Commons Dr, Mooresville - 8/6/18

Very happy with the quality of the repairs done to my vehicle. and George and Debbie were always very responsive to my calls. knew just what to expect...and got it!

Kathleen S

NC - 712 Sunshine Way, Greensboro - 8/6/18

This branch has helped me with several delivery van collision repair incidents during the past 3 years. The work is done in a timely manner and I have never had to take a van back to the shop for re-work. Each van has also been repaired both mechanically and cosmetically to my satisfaction. Kimberly Q. has kept me updated throughout the process frequently through phone, text, or email. Great job always and I would recommend this location to anyone looking for collision repair.

Paul

NC - 1429 Mechanical Blvd, Garner - 8/4/18

I had the pleasure of being serviced by Gerber and it was truly AMAZING! Jim walked me through what would take place and He further advised me there may be a color variation once the bumper was painted. " Looks Perfect" I got my car back in 1 day. The young ladies at the desk was very helpful. I recommend 10 ********** stars.

Theresa D

NC - 6013 Victory Lane, Concord - 8/3/18

Excellent service

Kenneth S K

NC - 5130 Raeford Rd, Fayetteville - 8/3/18

My customer service advisor Jennifer ward was very knowledgeable and friendly, kept me up to date on repairs. The manager Tabatha A, came out and introduced herself also and was very kind, made sure I was satisfied with the repairs.

Tom V

NC - 1429 Mechanical Blvd, Garner - 8/2/18

"Gerber you guys are the best ! you deserve 10 stars not 5. I dropped my car off on Monday morning July 30, 2018 at 7am. I received a call the same day giving me a update on my car, telling me it could possibly be ready by Wednesday evening at the lastest (2 days yall). When I saw my car on Wednedsay evening two days later. As I drove up on the pa lot to pick it up of course on Wednesday as promised , oh yes it was a WOW. I am completely satisfied with the repairs that was done. The employees were surperb from checkin to checkout. Noah is a awesome man of God, he called 3 days in advance to see if I could possibly bring my car in before the scheduled date so they could get started. Not to mention the bodywork man behind the scene that actually does the work, they're the ones who really makes Gerber look good. On Monday when I arrived ... Noah received my car and at the end he was there to present my car back to me. Noah again you are a awesome man of God. You know I could go on and on and on, about the satisfaction I feel. I 'd better stop before my supervisor come around. Keep up the awesome work. Ms. Gwendolyn Prayer. One more thing my car was back to me so quickly that I only had to put $5 worth of gas in the rental, now that was a quick turnaround. Good- bye now gotta go for real it almost 5 o'clock, quitting time. read more

Gwendolyn P