North Carolina Feedback
NC - 1510 Hooker Rd, Greenville - 2/13/18
great customer service
NC - 201 Maynard Crossing Ct, Cary - 2/12/18
The folks at Gerber were attentive and responsive. They returned my vehicle repaired as close to original as was possible. Gail and Lee kept me updated on the progress of the repair. My family has used them in the past and would recommend them highly.
NC - 1978 S New Hope Rd, Gastonia - 2/12/18
Excellent customer service. Received car on time and was in perfect condition. Great having everything in one spot including rental car. Would highly recommend.
NC - 111 Commons Dr, Mooresville - 2/9/18
Good customer service.
NC - 5010 Wilkinson Blvd, Charlotte - 2/8/18
They were wounderdul and was always communicate d will us all the way to completion. Friendly and easy to deal with
NC - 804 Salisbury Rd, Statesville - 2/8/18
Feedback: Satisfied Customer Comments: When accidents happen and you without your only transportation it is as if your life is at a standstill. Dealing with the insurance company is hard enough. I chose Gerber for the repairs to my vehicle due to the Great reviews from friends who have used Gerber in the past. These guys were great. I must say I honestly feel that Gerber was there for me way more than my insurance company ever could be. I was in desperate need of a vehicle during the time my car was being repaired. Gerber came through for me with a very nice rental which is more than I can say for my insurance company. They kept me updated with step-by-step repairs. My car was actually finished before the estimated date. And to top it all off these guys actually cleaned my car inside and out. Something that I was dreading to have to do. ... read more
NC - 111 Commons Dr, Mooresville - 2/8/18
You guys are awesome!!!!!! Great job!!!!!! Always kept me informed on the progress of my vehicle. I would never take my vehicle any other place.
NC - 111 Commons Dr, Mooresville - 2/7/18
This is my 3rd time working with Gerber. Everyone was very professional and work on my vehicle was excellent.
NC - 201 Maynard Crossing Ct, Cary - 2/7/18
Though my repairs to my car were wonderful, I wanted to give a very heartfelt thank you to Gail who works the front desk. I've been to Gerber twice over the past year and Gail has always been on top of everything, so pleasant and caring. She goes well beyond customer service. I picked up my car before closing yesterday and left my cell phone in the office. I discovered it was missing and called minutes before the office was going to close for the day. Gail not only kept my cell phone safe, but STAYED at the office AFTER CLOSING to wait for me to get there to retrieve my phone. She was so sweet and kind and certainly did not have to do that for me. What a gem you have in Gail. Yes, the repairs to my car were satisfactory, but it's so easy for a company to forget how much the front office staff can make the biggest difference in customer ... read more
NC - 111 Commons Dr, Mooresville - 2/5/18
Easily the best experience I've had at a body shop. They only took a few days to fix a bad repair by another shop. Everybody in the front office and out back were so nice to deal with. They asked for my input and even made some suggestions to save me money (which turned out fantastic by the way). I wouldn't hesitate at all to recommend them and if I ever need damage repair, I'm sure I'll just head straight there
NC - 111 Commons Dr, Mooresville - 2/4/18
GREAT WORK!!!
NC - 111 Commons Dr, Mooresville - 2/4/18
Top notch service throughout the entire process! Repair was completed professionally and ahead of schedule. Details were provided throughout. Customer service was top notch! Kacy (estimator) was especially helpful! Thank you for your workmanship and professionalism!
NC - 111 Commons Dr, Mooresville - 2/4/18
Everyone I met at the shop was very nice and knowledgeable. I felt like they listened to my needs and exceeded my expectations. My car was completed 3 days early and looks great. I have no complaints about the service or the work performed. Would definitely recommend and use again!
NC - 804 Salisbury Rd, Statesville - 2/2/18
I was notified in a timely manner and received my car earlier than expected. The adjuster was courteous and knowledgeable. If I need them in the future, I will not hesitate.
NC - 201 Maynard Crossing Ct, Cary - 2/2/18
The team at Gerber in Cary was wonderful to work with. Gail was extremely helpful whenever I gave the front desk a call and my estimator Elaine was great at communicating the progress of my car's repairs! My car looks as good as new!! I would highly recommend Gerber to anyone that needs an auto body repair!
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