Ohio Feedback
OH - 26618 Brookpark Rd Ext, North Olmsted - 3/9/22
Thank you everyone at Gerber for your great service. I would like to thank Mark for his great customer service taking the time and not rushing through explaining everything. I had a great experience!!! Thank you
OH - 830 St Rt 28, Milford - 2/28/22
Very attentive to detail, personable and great on communicating from start to finish. The work was as expected and answered all of my questions.
OH - 1151 W Bagley Rd, Berea - 2/25/22
Excellent workmanship and customer care!
OH - 25 Green St, Akron - 2/23/22
Superb service. Gets no better than Gerber Collisio n...Thanks for an awesome repair on my vehicle good friendly customer service and being timely...Appreciate you
OH - 5820 Shier Rings Rd, Dublin - 2/20/22
This experience was amazing. They took a stressful experience (collision) and made it effortless. I got texts twice a week for a status update and they worked seamlessly with my insurance for the estimate, repair, and rental while I was waiting. I would highly recommend them. And the repair looks great.
OH - 701 Dalton Ave, Cincinnati - 2/19/22
Was very happy with repairs to my vehicle, and service during the process. I received regular phone calls updating me as to the progress of the repair, and the work was completed on time and quality was perfect
OH - 1151 W Bagley Rd, Berea - 2/16/22
Andy and the rest of the crew are the most professional people I have ever met. I will always go back to Gerber.
OH - 9323 Blue Ash Rd, Blue Ash - 2/15/22
Perfect service
OH - 750 Northfield Rd, Westerville - 2/15/22
My glass service technician Steve M. was absolutely amazing. He was quick to contact me about his arrival and a hiccup in the replacement of my windshield. He was so kind on the phone and even checked on the more comprehensive inspection at the body shop for me. I am eternally grateful for his service. I wish more people would be like Steve.
OH - 118 Mill St, Medina - 2/12/22
Excellent fast work
OH - 4624 Aicholtz Rd, Cincinnati - 2/11/22
We were completely satisfied with the service and the repairs. Everyone was very nice and the job was done in a very timely manner. I would recommend Gerber Collision to anyone.
OH - 5820 Shier Rings Rd, Dublin - 2/10/22
Quality of repair -- 10 /10- Completely satisfied. Customer Service -- 8 /10, I would have given 10 but initially I was not contacted when was my repair scheduled, I have to reach out and have to get the status on schedule, But post scheduled repair the customer service was excellent. Vehicle was ready as promised -- 10/10, prompt and easy delivery. Additional Work - 10/10 , Currently I don't have any . Shop Adequately - 10/10 , informed 2 days a week for repair on Tuesdays and Thursday, which is very good - 10/10 Completely Satisfied - 10/10
OH - 701 Dalton Ave, Cincinnati - 2/10/22
As always, great service. My vehicle looks great and workmanship wonderful. Much appreciate the always polite and complete service from your receptionist. Thank you.
OH - 8849 Columbia Rd, Maineville - 2/9/22
Wonderful, my vehicle looks brand new!
OH - 2000 Pearl Rd, Brunswick - 2/7/22
Our truck was in an accident and it felt like pulling teeth dealing with the tow and the insurance company just to get the vehicle there for an estimate. Jackie has been such a gem, going above and beyond. She has validated our frustration and has shown nothing but compassion and solution based suggestions, and all of this before the car is even on their lot. If this is the level of quality and service that will be put into the repairs I am very grateful we chose Gerber.
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