Ohio Feedback

OH - 8090 Southern Blvd, Youngstown - 3/7/18

Everyone was so great! The manager & receptionist were very friendly while I waited for my estimate. I took it in on a Thursday for the estimate and by the next monday I dropped it for repairs. I was updated later that day with a pick up date of Friday and they got it done by Tuesday instead! I am so pleased! My car looks brand new again, even my husband is pleased and he is impossible to please when it comes to cars! And the clean up after repairs was phenomenal! I am so glad I trusted them with my car and though I hope I don't have to return, if I do I will choose this location!

Victoria

OH - 26618 Brookpark Rd Ext, North Olmsted - 3/6/18

I brought the2016, Marriott, Shuttle to this location, for repairs, everyone was helpful and the experience was great, Service Advisor, Heron M., was professional, courteous and friendly. Thank you for the great service.

Donald M

OH - 9323 Blue Ash Rd, Blue Ash - 3/1/18

This is our first time using Gerber. The customer service has been amazing. My care was fixed in a few days! I would recommend them and use them again!!

karry

OH - 8090 Southern Blvd, Youngstown - 3/1/18

Just got my 2018 Jeep Grand Cherokee Sterling Edition back from having paint to match work done on the lower rockers and front tow hooks, etc.and WOW WHAT A FANTASTIC job they did. I am so pleased with the work they did. Everyone is so nice and professional there. They truly are experts in what they do!!! I will refer everyone to Gerber for any type of body work

Mark M

OH - 3965 Brookham Dr, Grove City - 3/1/18

My car was hit in a parking lot and this collision company was recommended for repairs. They did an amazing job. The car looks the same as when I bought it, AND they cleaned the interior and washed the car. WOW! Employees were polite and informative--- kept me in phone contact with the entire process. I hope I don't need their services again but would not hesitate to call them.

Gloria H

OH - 559 W Main St, Lebanon - 2/28/18

Staff was courteous and professional. Work was done to our satisfaction and they kept me informed with phone calls as to the progress of the work.

Jane B

OH - 5461 Mahoning Ave, Austintown - 2/26/18

Very good service! Everybody was very polite! Very Helpful! Answered all my questions in a polite and timely manner! I would use Gerber again, and I will refer my friends and family! Thanks for a great job!

Laura W

OH - 5130 Hudson Dr, Hudson - 2/26/18

This is by far the best place in Summit County. I was so impressed with my car. It looked brand new, The staff was very kind and helpful. I would recommend this place for any repair work you would need.

Kathy Z

OH - 1151 W Bagley Rd, Berea - 2/25/18

This location took care of my 2016 Kia forte which had a huge emotional attachment. Not only really very thorough but did an excellent job on my car being in the automotive retail industry I now tell everybody about Gerber collision

John P

OH - 8090 Southern Blvd, Youngstown - 2/24/18

I was treated with the utmost respect by everyone who called or helped me at the repair place. I will be sure to recommend Gerber Collision to other family and friends. My vehicle was repaired in a very timely manner, and returned to me in pristine condition.

Mary E D

OH - 26618 Brookpark Rd Ext, North Olmsted - 2/24/18

Thanks for the great repair of my front bumper, fender & light. The car looks beautiful! And it was so nice & clean upon pickup.

Becky G

OH - 1046 Dublin Rd, Columbus - 2/16/18

Gerber promised a one day repair, and did exactly that, even with having to order a couple of additional parts. Not only did they do an excellent job on the repair, when I picked up my car, I was surprised to find they had gone so far as to detail it...inside and out!! The staff at the Dublin Rd location are very friendly and helpful. I will definitely recommend them, and use their services again if I ever need to do so.

Jim S

OH - 701 Dalton Ave, Cincinnati - 2/8/18

I am SO impressed by the service I received at this location. From the moment I brought my car in to the time I got it back, they were awesome. I dropped it off, and they coordinated with the car rental company as well as the car insurance company to make sure everything was taken care of. They were supposed to have my car for about a week, but got quite a bit of work done in just a day. AND when they called me to tell me my car was ready they drove it up to my place of work, and took back my rental car. They made sure I was never inconvenienced whatsoever, and everyone I interacted with was so nice! Will definitely go back again if I ever need something fixed. Thank you!

Brooke H

OH - 9323 Blue Ash Rd, Blue Ash - 2/7/18

I couldn't be any happier. They even cleaned my car inside and out. Great job team!!!

jennifer h

OH - 830 St Rt 28, Milford - 2/6/18

The customer service and communication about my repair has exceeded my expectations. This is the cleanest, friendliest, most professional shop I've ever seen. They also finished the repairs a week ahead of schedule! They took a bad situation (accident) and made it pleasant.

Sherry H