Ohio Feedback
OH - 5820 Shier Rings Rd, Dublin - 9/17/17
I cannot thank Gerber enough for the repair work they did last week on my 2011 Hyundai Santa Fe. I was amazed how fast they completed all the repairs. They kept me informed along the way and made sure I understood everything that needed to be done. Jessica was very friendly and a pleasure to work with. I picked up my car on Saturday morning. The man working at the counter either was new or doesn't normally work that position. He too was very friendly and even though he had trouble running my card, called whoever necessary to help him take care of it quickly so I could be on my way to the Buckeye game. My car looks brand new and I am very happy with it. Gerber even waxed the tires! Thank you to all the staff at Gerber.
OH - 8849 Columbia Rd, Maineville - 9/17/17
Repair staff did excellent work. Front office staff efficient, courteous.
OH - 8849 Columbia Rd, Maineville - 9/15/17
Quick and efficient. Reasonable pricing. This was not an insurance claim or collision. Just needed some cosmetic repair.
OH - 4624 Aicholtz Rd, Cincinnati - 9/11/17
Got my car done faster than promised. Handoff and rental car process was seamless. Went very well which was not expected...based on past experiences with past companies.
OH - 4624 Aicholtz Rd, Cincinnati - 8/29/17
The entire process was very smooth. All Gerber employees were very polite and the communication through the process was very good, I believe I received updated almost daily. The repair was very well done and the car wash they provided was fantastic, I don't think my Ram has ever looked that shiny! My only negative feedback would be that a cigarette butt and some trash was left in the bed of my truck, not a big deal, but so many Gerber employees did a great job providing an excellent customer experience to only have it slightly tainted due to one employees desire to not care as much as everyone else. I hope I don't need any auto body repair anytime soon, but if I do Gerber will be my first stop.
OH - 8090 Southern Blvd, Youngstown - 8/28/17
Fast and efficient!!!!
OH - 8090 Southern Blvd, Youngstown - 8/23/17
Always a pleasure working with this location. All employees are very friendly and get the job done in a timely manner. Will always recommend them!
OH - 5264 Dixie Hwy, Fairfield - 8/23/17
I was well pleased with the work that was done my car. it looked great! They kept me informed of what was going on, delays,etc. I have no complaints. Thank you!
OH - 5130 Hudson Dr, Hudson - 8/19/17
What an awesome experience! From beginning to end GEICO and Gerber kept us informed, performed above and beyond all expectations, completed the job early so we could leave for vacation on schedule. We can honestly say that we would recommend these folks to any of our friends! The staff at Gerber was very courteous, honest and on point! Same can be said for the entire GEICO experience. Could not rate this experience high enough... 10 stars out of 5!!!
OH - 5820 Shier Rings Rd, Dublin - 8/11/17
Great service. Performed as promised. Can't tell that a repair was made.
OH - 8849 Columbia Rd, Maineville - 8/9/17
My car was ready in the time I was told and the staff was very professional in working with me an responding to my calls. We has an issue with the turn signal and they fixed it the day I called. Thanks for everything! My daughter is back on the road.
OH - 5461 Mahoning Ave, Austintown - 8/7/17
all the employees were great. dough best was super. so pleasant and kept me informed as what was being done and when the car would be ready. will recommend them to all my friends that might need the services they provide. great place to do business. really awesome. understood all my concerns and addressed them
OH - 5130 Hudson Dr, Hudson - 8/4/17
The staff at Gerber Collision are professionals from the receptionist to the estimators. Everyone there was so helpful. Our estimator Ben explained everything and the work was completed on time and our 2017 Subaru looked like new.
OH - 9323 Blue Ash Rd, Blue Ash - 8/3/17
Friendly, professional, and honest. Repair looks great.
OH - 559 W Main St, Lebanon - 8/2/17
Great service!
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