Ohio Feedback

OH - 25 Green St, Akron - 8/1/15

Very thorough service.

Ellora S

OH - 5820 Shier Rings Rd, Dublin - 7/31/15

Great service especially liked the email updates and most importantly my car looks like brand new. Will definitely recommend!

Paul

OH - 25 Green St, Akron - 7/29/15

My twenty year old son and his friends were in a car accident while visiting Akron from Florida. The boys needed to be home within a few days and were stranded without a car because they were under the age to rent one. Mike and the crew at Gerber were awesome. They were able to fix the car in two days and get the boys back on the road home. They turned a very bad experience into a pleasant resolution. The car looks great and we could not be happier. Mike was very patient with all of my phone calls and worked with our insurance company to make sure the boys were home in time. I appreciate all the hard work and patience!

AMI M

OH - 5461 Mahoning Ave, Austintown - 7/23/15

I came to pick my car it was like brand new Don and whom ever else worked on our car done a awesome job thank you very much

Sandra W

OH - 5820 Shier Rings Rd, Dublin - 7/23/15

Exelent service and very Quick turn around.. Painted with perfection! Harrison is an asset! A+++++++

Chris

OH - 5461 Mahoning Ave, Austintown - 7/22/15

Picked up my car today and was greeted by a fine young gentleman named Don . Showed me my car and was completely satisfied. Could not have been treated more nicely.

John L S

OH - 5820 Shier Rings Rd, Dublin - 7/16/15

Amazing customer service and great job on the car. Absolutely loved the text updates and communication overall.

Lauren

OH - 394 W Olentangy St, Powell - 7/9/15

Unfortunate enough to be in a 4 car pile up and later a 3 car. The first time Gerber did the repair work and I was so pleased I insisted on going back. Customer Service is amazing from the minute you walk in the door to the guys doing the repairs. I recently stopped by to see about needing a side mirror replaced that was forgotten during repairs. It was a holiday week, short handed and busy but they dropped everything to replace it even though I didn't have an appointment and someone probably worked through lunch in order to get it done. They pay attention to every detail and it shows in their work and I won't take my car anywhere else.

Debi

OH - 5461 Mahoning Ave, Austintown - 7/3/15

My experience overall was very good when you repaired my car..But, I have to single out one of your employees who was really exceptional. Don O. went out of his way to make sure I was satisfied. I am a business owner and would be proud to have someone like him representing my business.

Randy W

OH - 5820 Shier Rings Rd, Dublin - 6/25/15

I was always well communicated to during the process, and the whole team was super friendly. Great experience!

Mark K

OH - 5820 Shier Rings Rd, Dublin - 6/25/15

Just wanted to say thank you for doing such a good job repairing my Sonata. I was heartbroken when I hit the pole. He looks brand new again. You guys did a great job!

Amy S

OH - 5820 Shier Rings Rd, Dublin - 6/24/15

You have been great and I highly recommend you. Thank you for a great job on my honda I'm I glad to have it back. Your employees were awesome

Marci D

OH - 5461 Mahoning Ave, Austintown - 6/17/15

Car was clean and paint job was good. Very happy with repairs and a satisfied customer. Thank You Don O.

James T

OH - 25 Green St, Akron - 6/11/15

Fantastic customer service all around and I loved the frequent text updates. My car looked amazing and I appreciate the time they took to make it look sparkling new for pick up. I won't go anywhere else. Thank you to Mike and all of the staff!

Jennifer D

OH - 5461 Mahoning Ave, Austintown - 6/2/15

Dom O. was very attentive and the entire team truly cared about the outcome of my repairs, great job!

Lynda M