Oklahoma Feedback

OK - 407 W 5th St, Claremore - 5/8/11

"Kim Ketchum at Gerber Collision in Claremore, Ok. was fantastic. She handled every aspect of the repair on our vehicle with courtesy and professionalism. Her help with the insurance company of the driver who hit us was greatly appreciated. She deserves a huge "WOW"."

Fred S

OK - 11440 E 81st St N, Owasso - 5/6/11

Great work, great service, very compentent staff. Would highly recomend Gerber to anyone.

Patrick D

OK - 701 W Freeport St, Broken Arrow - 5/5/11

I feel that I was treated in a very professional manner. I was kept updated on the progress of the vehicle every step of the way. I was extremely pleased with the entire process. I would definitely use Gerber Collision in the future if the need arises.

Jimmy M

OK - 701 W Freeport St, Broken Arrow - 4/27/11

I just picked up my car this morning because it was damaged in a wreck. I must say that I am very impressed with the customer service, speed and professionalism Gerber Collision has shown me. I kept in touch with Shawn and he was very informative and friendly. My car came out brand new and I almost cried! it was such a glorious reunion. I will be passing this on to my friends and family. Fantastic job!!

Katrina H

OK - 701 W Freeport St, Broken Arrow - 4/24/11

I was contacted as soon as my vehicle arrived at Gerber's location and the condition reviewed. There was an issue with a damaged tire which was taken care of as described. I was contacted later when an estimate of completion was made, and finnally when the repair was completed. The vehicle was returned to its original condition; no trace of the repair was visible. All communications from Gerber were courteous and professional. I recommend their service without reservation.

Alvy L

OK - 407 W 5th St, Claremore - 4/22/11

Great customer service and repair job looks amazing!

Melissa C

OK - 701 W Freeport St, Broken Arrow - 4/21/11

I would like to thank you for taking the time to repair my car. It was done in a very timely manor & was absolutely stress free on my end!

Jacqueline J

OK - 407 W 5th St, Claremore - 4/19/11

"I want to personally thank you for your oversight. And I do appreciate knowing that what conspired was not the fault of Gerber Collision. The result does humble me a bit. I want you to know that I am not of the character type to take advantage of a situation such as this. I am not looking for free repairs to my vehicle. I do appreciate the offer of reduced cost to repair my vehicle and the lengths that Gerber has undertaken on my behalf to correct a situation that was evidently not theirs to correct. You repaired the wheel well splash guard at no cost which was probably more costly than the cost of the lamps I bought. No need for reimbursement on that issue and I owe you a gracious "thank you" for that. As I stated earlier, my Fiancee' and I have stellar driving records and this is the first time we have ever had to ... experience this process so I do offer a heartfelt apology for my misguided directives...Especially for Kim, as she earnestly worked to keep us apprised of work on our vehicles at a time of record snowfall and overwhelming needs of their services. You will receive 100% approval from me and I am thankful to know that there are still businesses out there that promote a higher level of customer service that is hard to find in todays world! " read more

Ken W

OK - 407 W 5th St, Claremore - 4/16/11

I want to say that the people at Gerber Collision in Claremore are THE BEST. The guy in the collision dept was exceptionally wonderful, even helping me figure out the rental car shifting process! My car was in/out/painted beautifully. The ladies up front were so nice, too. And everything was handled with smiles and more smiles. I would DEFINITELY go back, if someone ever hits me again!!!!

Zona R

OK - 701 W Freeport St, Broken Arrow - 4/15/11

CINDY, ROD AND SEAN ARE GREATT PEOPLE. MY CAR LOOKS LIKE IT CAME OFF SHOW ROOM FLOOR. WILL RECOMMEND GERBER TO ALL MY FRIENDS

Buddy S

OK - 701 W Freeport St, Broken Arrow - 4/13/11

Muy buen servicios, rapidos y honestos.

Eilin

OK - 407 W 5th St, Claremore - 4/13/11

Received great service, thanks. Kim was very nice and helpful to the process as well.

Karyn E

OK - 701 W Freeport St, Broken Arrow - 4/11/11

I am very pleased! I had numerous scratches, stone chips and dings on my car from traveling. Shawn was honest, careful not to mislead or over promise the results. What a wonderful surprise. My car looks terrific, touched up, detailed and in a very timely manner! Thanks so much!

Barbara M

OK - 701 W Freeport St, Broken Arrow - 4/9/11

Work was completed ahead of schedule, and was repaired to like new condition. Even made a special effort to allow me to come in other than normal business hours to pick the vehicle up.

Ron A

OK - 701 W Freeport St, Broken Arrow - 4/6/11

Excellent service & very good work. They made my car look brand new. Plus i don't remember how long it's been since I've seen it that clean. They also went above & beyond by taking off some gunk that had been sprayed on my car months ago I couldn't get off. Will recomend to friends. Thank you very much.

Vic S