Oregon Feedback

OR - 1365 Broadway St NE, Salem - 8/10/19

The service was amazing and they [staff] always did more than expected. This is by far the best body shop customer service, I have ever encountered.

Brian W

OR - 1661 E Powell Blvd, Gresham - 7/31/19

great service and attention to customer service.

Greg S

OR - 16420 SE McLoughlin Blvd, Milwaukie - 7/24/19

I brought my 2019 Honda CRV to Gerber after rear end collision. Damage was not severe but you would think I was their most important customer. Tony handled my repair and it was completed to look like new. Paint was perfect and Honda parts were used. They were thorough and checked every detail to make sure all parts that were needed got replaced. My questions were answered and the lifetime warranty gives peace of mind. Hopefully, I won't need to go through this again but if I do, Gerber is my first choice.

David S

OR - 604 SE Grant St, Portland - 7/15/19

Excellent service and excellent communication throughout the process.

Kandis N

OR - 1365 Broadway St NE, Salem - 6/21/19

At first, they weren't able to get the car from us but they were so good about communicating why and went out of their way to help from that point forward. Loved the daily phone and email messages letting us know what the status was. Super friendly and helpful. Thanks!

Jayme G

OR - 604 SE Grant St, Portland - 6/19/19

Great job on the car; friendly and helpful Estimator and customer service agent.

Kent S

OR - 604 SE Grant St, Portland - 6/1/19

Did a very nice job, was very informative and responsive, I was very pleased with the work and all the help! Thank you

Charlton S

OR - 801 E 1st St, Newberg - 4/14/19

They were sympathetic, fast, and professional!

Heidi P

OR - 128 S McLoughlin Blvd, Oregon City - 2/26/19

Great customer service, friendly team, great communications with the customer and work performed is well done. Highly recommended.

TracieLyn R

OR - 604 SE Grant St, Portland - 2/10/19

Tim was great, his team worked quickly and let me know the status of the repair during the whole process. He was easy to contact and made me feel confident about repairing my car at his shop.

Madeline H

OR - 604 SE Grant St, Portland - 1/18/19

Your team did a great job. Customer service was strong and the vehicle looks great.

Elizabeth F

OR - 1365 Broadway St NE, Salem - 12/22/18

They were awesome. I did another survey through my email.

Ann K

OR - 1365 Broadway St NE, Salem - 12/5/18

They were awesome from start to finish!

Maija K

OR - 16420 SE McLoughlin Blvd, Milwaukie - 11/27/18

Got my car back in better than new condition. Very pleased with the friendly service here!

Kaitlyn P

OR - 128 S McLoughlin Blvd, Oregon City - 11/23/18

The professionals at Gerber met our expectations with our glass and body work repair for our Toyota Rav 4. Without a doubt we would call them first if we ever need body repairs again. Excellent staff, friendly, and thorough with their eye for repairs.

Katie L