Pennsylvania Feedback

PA - 1016 Pennsylvania Ave, Pen Argyl - 11/13/14

The repairs on my Altima were well done. It looked great and clean when I picked it up. The car was a mess from a deer running into it on the highway and Pyn Argyl Gerber made it look as good as new. The shop sent text messages and phone calls that kept me informed on the progress of the repair. I would use this shop again (but hope I don't have to soon).

Bill S

PA - 153 Pennsylvania 100, Fogelsville - 11/13/14

Excellent communication, and outstanding work. Went the extra mile to make sure I was completely satisfied.

Matt H

PA - 153 Pennsylvania 100, Fogelsville - 11/11/14

Did a great job matching the paint and did some minor work at no charge. Car looked great for a 14 year old vehicle.

Carl R

PA - 153 Pennsylvania 100, Fogelsville - 11/10/14

Team kept me informed of progress and completed the repairs in a week. Very courteous and friendly staff. Repair work was done well and additional requests for repairs met. Very pleased. Good job to Fogelsville branch.

Paul C

PA - 153 Pennsylvania 100, Fogelsville - 11/9/14

very happy with the work done on my car

rebecca p

PA - 1016 Pennsylvania Ave, Pen Argyl - 11/8/14

grate service up date on everything that was going on from start to finish.

terry a

PA - 153 Pennsylvania 100, Fogelsville - 11/7/14

I initially brought my car to Gerber for an estimate to provide to the insurance company because you worked directly with them. During this visit I quickly made the decision to have the repairs completed here even though I couldn't get in right away. The customer service provided was phenomenal and I didn't care how long I had to wait because I felt I'd be in good hands. That has certainly proved to be true. The car looks beautiful and I was kept up to date throughout the entire process. There were a few bumps in the end with the insurance company but your staff went above and behind to make sure things went smoothly. A big thank you to everyone I worked with for caring so much and taking the time to communicate and ensure things went smoothly - it's very rare to find and I will recommend you over and over again !

Lori B

PA - 153 Pennsylvania 100, Fogelsville - 11/7/14

What a pleasant experience. All I needed to do was show up. Kudos to the entire operation. for the courtesy , caring, efficiency, promptness, and a job well done. Thank you.

Sandra P

PA - 153 Pennsylvania 100, Fogelsville - 11/5/14

Windshield and hood look amazing, the detailing job on the truck is outstanding looks better than the day I bought it!!!

Jeff S

PA - 153 Pennsylvania 100, Fogelsville - 11/5/14

I have been using this Gerber loaction for many years and always have excellent service from the folks at Gerber. I especially appreciate the follow up on the progress of my vehicle. The body work and service provided by this location is alway excellent.

Diane K

PA - 1016 Pennsylvania Ave, Pen Argyl - 11/3/14

From the time I walked in the door till the time I drove away my repaired vehicle, I was treated respectfully and carefully. The work was excellently done in the time they told me it would be completed. The folks there made all the arrangements for a rental car - which was a new Enterprise vehicle. The experience could not have been smoother or more enjoyable. Thank you for the quality work and personal service!

James S

PA - 1000 Meyer Ln, Easton - 11/2/14

Gerber initiated the phone calls to get the collision repair started, which was nice. I really liked the head technician Rob-he was very professional and kind, etc. Always called back within a few hours. The ladies at the front desk were nice, but not as outgoing-ly pleasant as one comes to find at businesses that are contracted to do service via outside insurance agencies. Work done was all good and fine; they cleaned up the exterior of the car very well-looked much better when it was finished!

Monica K

PA - 153 Pennsylvania 100, Fogelsville - 11/1/14

The service was thorough, faster than expected and perfectly complete. Thank you!

Dan

PA - 1016 Pennsylvania Ave, Pen Argyl - 10/31/14

We just got our 2007 Toyota Prius back today. We were extremely satisfied with the service provided. The work was completed within the original timeframe told to us, we were provided with phone updates, and everyone was extremely polite and friendly. The car had even been cleaned and vacuumed! All around great experience.

Rebecca

PA - 153 Pennsylvania 100, Fogelsville - 10/31/14

It was a pleasure to have my car repaired at your shop. Your customer service was A+ and very much appreciated. They should give classes on how a customer should be treated to other companies in the area. Great job on the car too!

Pablo C