Pennsylvania Feedback
PA - 153 Pennsylvania 100, Fogelsville - 5/2/14
was an enjoyable experience, work performed was great
PA - 153 Pennsylvania 100, Fogelsville - 5/1/14
Tiffany and Kate were very welcomeing and helpful.
PA - 6650 Chrisphalt Dr, Bath - 4/30/14
I was working with Erie because my neighbor had backed into my car and their insurance was paying the claim. I chose Gerber after having worked with them a few years ago with another vehicle we owned. They were incredibly helpful and friendly! I hadn't called them ahead of time, and they received the adjuster's faxed estimate before we had any contact. I arrived at the shop about an hour later to talk with them, and they were getting ready to call me. They made the arrangements for a rental car for me and took care of everything. I was told it would be 3 days, and I dropped my car off on Monday, 4/28 during my lunch break. I called today (Wednesday, 4/30) on my lunch break for a status report and was pleasantly surprised when I was told that my car had just gone through detailing and was finished and they just hadn't had a chance to call ... read more
PA - 1016 Pennsylvania Ave, Pen Argyl - 4/30/14
Everyone was nice, body work looks great! I was updated about what was going on with my repairs. Wonderful experience!
PA - 1016 Pennsylvania Ave, Pen Argyl - 4/28/14
The people at this facility were very nice and the manager there was great took care of us are car was in and out within 6 days would recomend anybody to go there Thank you again for your awsome work and great service.
PA - 105 Walnut St, Allentown - 4/28/14
Customer sevice was good with Randy K.
PA - 1016 Pennsylvania Ave, Pen Argyl - 4/26/14
Gerber Collision and Glass did an excellent job with my vehicle. they were very professional. I am 100% satisfied. I will gladly refer to other people as im sure they will be as satisfied as i am. I had left a dollar and some odd change in my vehicle when i dropped it off, the money was not touched as i have trust in this Auto company.
PA - 153 Pennsylvania 100, Fogelsville - 4/26/14
My service experience was excellent.
PA - 153 Pennsylvania 100, Fogelsville - 4/25/14
The employees at Gerber have taken great care of me and my family over the years. My car was ready in the time they told me and I especially liked the text messages keeping me updated throughout the 3 day repair work. Katie and Mike are extremely courteous and professional during all communications. They rental car pick up and drop off was very convenient. I wouldn't go anywhere else for collision repair work.
PA - 153 Pennsylvania 100, Fogelsville - 4/23/14
the staff was more than accommodating whilst I was absent of my vehicle .Tiffany and Dave handles my constant calls with such grace. And the car in which it was returned was fantastic~ the detailing and cleaning was a surprise! My satisfaction with Gerber exceeded expectations. Thank you so much team Gerber!
PA - 105 Walnut St, Allentown - 4/23/14
I cannot say enough about Randy and Jason and their level of customer service. From the first phone call I made to Gerber until my car was ready to be picked up, they were extremely professional, went out of their way to make the process more convenient for me, and were a pleasure to deal with. They handled a huge mix up on the part of the rental car company with professionalism and true concern for their customers. I will highly recommend this location of Gerber to my friends and family.
PA - 105 Walnut St, Allentown - 4/23/14
The damage on my car was repaired expertly and much more quickly than I expected. I will recommend Gerber to any friend who needs your service and will use you again if the need arises.
PA - 105 Walnut St, Allentown - 4/21/14
I Was extermely satisfied with their service. I and my wife were greeted with courtesy and concern. We each were fully explained as to what was going to be done. The stafff (Randy) helped with the car rental and concerns I had. They kepted us informed every other day on what progress was made. When the car was finished I inspected it and was completely satisfied with the job and care they took. The car was returned with no evidence of dust or dirt. The cleanliness was appreciated. The staff went over the work that was done and explained that, If any questions or concerns should arise I shouldn't hesitate to call. We would recommend them to others.
PA - 1016 Pennsylvania Ave, Pen Argyl - 4/21/14
I took my car there for an estimate and they did the estimate and got me a rental car within and hour. Joe told me that it would take 8 days to finish the repairs and it was done in that time. The girl at the desk and Joe were just great. Very friendly and outgoing. More companies need people like that to work for them. I definitely will tell all my friends and family about the quality work that Gerber did for me and all the help I received. Thanks Gerber.
PA - 1016 Pennsylvania Ave, Pen Argyl - 4/18/14
In my life time I've only needed a collision service a few times. But I believe working with Gerber has been the easiest. This is the second time I've worked with Joe & Kayla and my repair was major to my son's vehicle. Joe and Kayla stayed in touch with me to update me. The repairs were done in a timely manor and they did a great repair job. I'd like to thank all who were involved in this repair. Thanks.
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