Pennsylvania Feedback

PA - 153 Pennsylvania 100, Fogelsville - 2/27/14

Great job by all involved in repairing our fleet car. The car is owned by Progressive Insurance and we also use this shop as part of our referral program. It was nice to receive the same excellent quality of customer service that we tell our customers they will get by coming here. Thank you!

Ryan F

PA - 6650 Chrisphalt Dr, Bath - 2/25/14

I was 110% satisfied with the service provided to me at the location in Bath. I was more than satisfied at the job they did with my car- you can't even tell I was ever in an accident- looks good as new! Kelly did a great job at answering any questions I had and in helping me get my rental from Enterprise in a very timely manner. Karl took the time to go over what needed to be done, and he called me throughout the process to update me on my status of my car being fixed. If I ever need collision repair again, I would not hesitate at all to come back to this location. I also have no hesitation in referring my friends to this location. Thanks again for the great and friendly service! :)

Anna

PA - 105 Walnut St, Allentown - 2/25/14

Randy K. went out of his way to make this process as smooth as possible. Randy took care of getting the renter vehicle deliver to his location and taking back the vehicle. The other driver's insurance was Safe Auto, which was NOT easily to work with. Randy took care of communicating with them to get my vehicle covered. Randy also kept me informed by phone and email on a daily basis. Randy did a great job and I would recommend this place to others.

Susan B

PA - 153 Pennsylvania 100, Fogelsville - 2/22/14

I would highly recommend this shop for any collision repairs, and I have to friends and family. They are so nice and friendly and they care. I would never take my car anywhere else. Keep up the great service.

Judi H

PA - 153 Pennsylvania 100, Fogelsville - 2/21/14

Everyone was very helpful, and my car was completed as promised. Cannot tell where the damage occurred.

Brian B

PA - 1016 Pennsylvania Ave, Pen Argyl - 2/21/14

The employees did a wonderful job on my car. They always called with updates on what's they were with repairs and they took my rental back for me. All of my family recommended that I get my car fixed here after my accident and I'm glad that I did! I can't thank them enough for the support they gave and the amount of stress that they relieved!

Amanda D

PA - 105 Walnut St, Allentown - 2/21/14

Excellent service, great customer service from Randy.

Stephanie L

PA - 153 Pennsylvania 100, Fogelsville - 2/21/14

My Jeep looked great! They had it completed a day early and it was cleaned inside and out. They followed up to make sur I was satisfied. A very positive experience, and I would recommend them to others in need of glass or body work.

John C

PA - 1016 Pennsylvania Ave, Pen Argyl - 2/18/14

Exceptional service, detailing was a very nice touch. Drop of and pick up of rental car saved time. On time despite snow storm. Thanks

Edward J

PA - 105 Walnut St, Allentown - 2/16/14

I had the pleasure of working with Randy K. at the Allentown site. I found Randy to be 100% helpful and customer oriented from my first contact via phone to final contact in picking up my vehicle. I was involved in a minor hit and run accident which took off my driver's side mirror and left my car unsafe to drive. This was my first time dealing with insurance and a collision shop, and I will never go elsewhere. Randy was professional and personable. I felt like he truly cared. Randy offered to contact USAA for me, gave me a timely estimate, set me up with a rental vehicle and overall made the process so painless and not nearly the hassle I thought that it would be. Gerber got my car to me the next day even, saving me money on the rental! Thank you so much, Randy. You made me feel comfortable and confident that my car was in good hands. ... Five stars for Gerber! read more

Cara K

PA - 153 Pennsylvania 100, Fogelsville - 2/15/14

Tiffany was very helpful & great to work with.

Jay A

PA - 6650 Chrisphalt Dr, Bath - 2/13/14

Great service and the work was completed earlier then promised. Hope I never need auto body repair again, however, if I do I'll come back to this location.

Alex M

PA - 6650 Chrisphalt Dr, Bath - 2/11/14

I was in an automobile accident two weeks ago when my car was hit by two deer. I took my Dodge Nitro to Gerber Collision and was very impressed. They texted you messages and updates every day to let you know the status of my vehicle. It was completed in a great timely matter!! The staff is so friendly, and Kelly the receptionist and worker is a great person to deal with and gets the work done!! Would recommend them to anybody!! Great Job!!!

Michelle K

PA - 153 Pennsylvania 100, Fogelsville - 2/10/14

Your work on my Honda Fit was tremendous. When I picked up the car it looked brand new. The crew worked extra hard to make it look that way. Besides looking perfect and shining beautifully on the outside, the pine needles from my August trips to the Recycling Center were cleaned out of my whole interior. Both Ruth and Tiffany were extremely nice to work with. I am extremely impressed with the fine quality of work and service Gerber provides its customers. If such services are necessary in the future, I will definitely return to your business. Thanks for a job very, very well done.

Walter S

PA - 105 Walnut St, Allentown - 2/10/14

We had a truly exceptional experience as a first time customer. After many years of using another repair service we were slightly skeptical . However we received excellent service from Jason and Randy. They were very helpful with our situation and went out of their way to assist us in the process. We would not hesitate to recommend your center to anyone looking for someone reliable and considerate of your needs. Our car looked like it did when we first bought it. We were really impressed with the workmanship but most importantly with the customer service. We are very grateful to all and very pleased with your workmanship. Hoping we don't need to but. -- we will definitely use your service again without hesitation. Our deepest thank you to all who did a fantastic job.

Daniel & Barbara M