Pennsylvania Feedback

PA - 153 Pennsylvania 100, Fogelsville - 8/19/13

Great communication, great price, worked directly with insurance and everything went very smoothly. Would recommend Gerber to others in the future and wouln not hesitate to return myself. Thank you.

David W

PA - 153 Pennsylvania 100, Fogelsville - 8/17/13

I thought the customer service was fantastic! The receptionists were very friendly in person and on the phone. I really appreciated the detailing my car received and the thank you note. Great customer service is hard to find these days, so I wish your company did more than collision and glass! Thank you for making a stressful experience comfortable.

Rachel G

PA - 105 Walnut St, Allentown - 8/16/13

Great service and great workers and service. I appreciate the center washing and cleaning the exterior and interior of my vehicle.

Tammie M

PA - 6650 Chrisphalt Dr, Bath - 8/13/13

I took my wife's minivan into your Bath location for repairs after a vender bender. Wow! What a great team you have there! I will recommend them to anyone and everyone I know. Annie and Kelly were the best I've ever met. They truly are rock stars! The passion and excitement they have for their jobs is intoxicating. I could have stayed all day but I didn't need to because they were so quick in getting me out the door and back on my way in a rental. The work to the car was perfect and ever done earlier than expected which is always an added benefit. I hope I never have another accident, but if I do I am definitely coming back to Gerber! Thank you for a wonderful experience!

Charles C

PA - 1000 Meyer Ln, Easton - 8/10/13

Outstanding and friendly service, quick turn around time, and the extremely high quality of work is what keeps our family coming back! This team has done everything they can to provide the best services in the area, and are true artists with body work. After the minor incident, the team quoted a 5 day repair, and had it back to us in 3! on top of that, the body work done made the car look even better than when I first purchased it off the lot. I will be sure to recommend to anyone I can!

Adam H

PA - 1016 Pennsylvania Ave, Pen Argyl - 8/9/13

Very fast & courteous service.

Corinne S

PA - 153 Pennsylvania 100, Fogelsville - 8/7/13

I was very pleased with the customer service I was given. The text message updates were convenient and helpful, I always knew what was happening. The estimated completion date was reasonable and my car was even done early. Everyone was so courteous and helpful I felt like I was in good hands. I was unsure of the procedures for collision repair since this was my first accident and all of my questions were answered in a kind manner. My car looked great when I picked it up and the wash, vacuum, and window cleaning is very much appreciated and a great final touch. I wouldn't have expected all of this, thank you . I would definitely recommend anyone to Gerber for collision repair.

Sarah F

PA - 153 Pennsylvania 100, Fogelsville - 8/5/13

The experience that I had with Gerber was nothing but PERFECT. I was explained how the process was and how long it would take to get my vehicle back. I was actually told that it would be done by 8/6/13 and to my surprise, I was able to pick it up 8/5/13. There was a small issue with the bumper that rear panel that was put on, but Ruth took it back to the technician and it was corrected quickly. The reception staff was great. I was dealing with the people from Progressive Insurance and they were also great. As well as my experience with Enterprise. I live about 1 hour away from the shop, but should I need some body work done, this shop will be at the top of my list. Should anyone I know need repairs done, I will HIGHLY recommend this shop. GREAT JOB to everyone!

Domingo N

PA - 153 Pennsylvania 100, Fogelsville - 7/31/13

Ruth Burgess was my contact while my vehicle was at Gerber and I couldn't have had a better experience. She stayed in touch with me through autowatch which I enjoyed. It was great to actually see the progression of my vehicle instead of just wondering what was happnening with it. She was very thorough with me and made sure I understood everything that would happen, was happening and finally what all the final repairs were. I would definetly bring my car back there again, although I'm hoping I won't have to!!

Taryn P

PA - 1000 Meyer Ln, Easton - 7/29/13

Outstanding service from the office to the actual repair. Getting my car back with the interior cleaned was an unexpected surprise and very much appreciated. it's the little things that a company does for its customers that really makes the difference. I would definitely use your facilities again.

Glenn H

PA - 6650 Chrisphalt Dr, Bath - 7/29/13

I was very pleased with the service I received, my vehicle looked excellent. I've had work done at this facility before and the work done is always the best. I wouldn't take my vehicle anywhere else.

donald a

PA - 105 Walnut St, Allentown - 7/28/13

Excellent customer service

Sue P

PA - 153 Pennsylvania 100, Fogelsville - 7/27/13

Everyone that I worked with was very professional and gave excellent customer service! They truly care about quality and customer satisfaction. Thank you Gerber in Fogelsville.

Karen K

PA - 1016 Pennsylvania Ave, Pen Argyl - 7/27/13

The service at this auto body shop was excellent.They scheduled the appraisal and accepted the car for service the same day.Turn around time was sooner than I had expected which for me meant that I would not need a rental car.Staff was professional and courteous through the entire process.Karl kept me posted via e-mail on progress,sending appraisal to both myself and USAA.Repair was excellent,everything lined up and color matched.Vehicle was washed before being turned over to me.Overall,I was quite satisfied with this experience and would highly recommend Gerber to others seeking collision repair or auto body service...

Tim A

PA - 1016 Pennsylvania Ave, Pen Argyl - 7/25/13

These guys are AWESOME!! Not only did they do a fantastic job on my car repairs, they also totally cleaned the inside of my car! Was not expecting that!!! I recommend this place to everyone I know, they truly are AWESOME!!!!!

Darlene D