Pennsylvania Feedback

PA - 1000 Meyer Ln, Easton - 6/7/13

WONDERFUL! THEY KEPT ME INFORM , THROUGH TEXT MESSAGES, EVERY STEP OF THE WAY, MY FAMILY AND I TAKE OUR CARS THERE , FOR WHAT EVER IT MAY BE MINOR OR MAJOR, AND THEY CLEAN THE INSIDE OF MY CAR AS A ADDED BONUS, GREAT AND FRIENDLY ENVIROMENT! HIGHLY RECOMMENDED :)

NANCY S

PA - 153 Pennsylvania 100, Fogelsville - 6/6/13

What a wonderful experience i had here at Gerber Collision in Fogelsville. Rute, Kate and Tiffany were OUTSTANDING. They were ever so friendly. I loved the upates that I rcv'd via text/email. Loved the updated photos I rcvd w/repair status. Also, when I picked up the car - it was vacuumed out and showroom quality outside. THANK YOU. Overall - EXCEEDED EXPECTATIONS. Will highly recommend Gerber to friends/family.

Dana D

PA - 105 Walnut St, Allentown - 6/6/13

THE EXPERIENCE WAS VERY GOOD FROM START TO FINISH. NO HASSLES, NO PROBLEMS. RANDY KUNTZ WAS VERY PROFESSIONAL AND FRIENDLY THROUGHOUT EXPERIENCE. HE GAVE ME A WEEKLY, SOMETIMES BI-WEEKLY UPDATE ON EVERYTHING THAT WAS HAPPENING. IT WAS VERY EASY TO DEAL WITH GERBER. I WILL RECOMMEND TO OTHER PEOPLE WHO MAY NEED YOUR HELP IN THE FUTURE.

MARK M

PA - 105 Walnut St, Allentown - 6/6/13

Very surprised they delivered my car and Randy kept me informed!!

CATHIE C

PA - 153 Pennsylvania 100, Fogelsville - 6/6/13

Excellent work on my car and excellent customer service. I was flabbergasted (in a really good way) to open my car to put my daughters car seat in to see that my car had been detailed as well. Whoever cracked through the glitter, crud and mud that a 6 year old girl managed to cultivate is an angel on earth. More than made my day - made my week! Next time my husband accidentally backs my car up into my mom's car, I know where I am coming! Thanks! Ingrid

Ingrid M

PA - 153 Pennsylvania 100, Fogelsville - 6/6/13

I'm new to the area and after a minor fender bender decided to go with Gerber Collision in Fogelsville. Though the fender bender was minor the trucks lug bolts chewed up the side of my Passat pretty well. The folks at Gerber Collision in Fogelsville did a really wonderful job on my car and you cannot tell it even happened. Everyone I dealt with there (Tiffany, Dave and Kate) were professional courteous and, well...friendly. When we were all done, I felt a little bad about saying good bye! A really nice group. I hope I never need collision repair again, but there is no question where I will go, if I ever do. I will definitely recommend them to friends or anyone else I know looking for collision or auto glass work.

Samuel O

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/4/13

EVERY BODY WAS VERY NICE AND COOPERATIVE, THEY MADE THINGS SO EASY FOR ME. WHEN I GOT MY CAR BACK THEY WENT OUT OF THEIR WAY TO MAKE SURE THAT IT LOOKED AS BEST IT COULD, I HAVE AN OLDER CAR. IT WAS A GREAT EXPERIENCE ALL AROUND

TIFFANY S

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/4/13

THEY TOOK ME BEFORE I WAS SCHEDULED AND COMPLETED THE WORK AHEAD OF TIME. EVERYTHING WAS GREAT, I LIKED THE UPDATE PHONE CALLS I GIVE THEM A 10.

BONNIE M

PA - 153 Pennsylvania 100, Fogelsville - 6/4/13

Gerber provides first class service. The communication before during and after my repair was exceptional! I was informed of the extent of vehicle damage, repair process and estimated completion date all before repair had started. I was kept informed during the entire process with daily email updates, including quality photos, and frequent phone call updates from my collision repair representative, Ruth. She, as well as the rest of the staff, was extremely helpful and genuinely cared about getting my car back to me in perfect condition. I would highly recommend the Route 100 Gerber Collision Center to anyone who is in need of vehicle repair.

John M

PA - 153 Pennsylvania 100, Fogelsville - 6/3/13

Not only did they do a fantastic job on my Toyota Camry, but their customer service is unparalleled. Gabe was simply the best. He is kind, considerate, patient, and understanding. Most importantly he was definitely on my side. Most auto body shops try to squeeze every dime from you and your insurance policy. But that was not the not the case with these guys. They do everything they can to help you fix your car and get you back on the road ASAP. Truly a Remarkable job done on my car by Gabe and his crew. His estimation process was prompt and efficient. Their work was top notch and completed even before his very reasonable original estimate of time needed to complete the work. In a really pleasant surprise, they touched up a few other small scrapes and scratches - because they were already doing all that painting on my bumper. I left with ... our auto repaired as promised and on time, in a practically brand new car that glistened. Gerber Collision is an Outstanding body shop that will go out of their way to earn not only your initial business, but your repeat business. I could go on and on about this place. I was sincerely astonished by the expert level of professionalism and the super exceeding 100% satisfying customer service quality this shop exhibited. Thank you Gabe and your team!!! I will definitely choose you again in the future! read more

Margaret P

PA - 153 Pennsylvania 100, Fogelsville - 6/3/13

My experience at Gerber Collision and Glass was exceptional from start to finish. I was received warmly, I was treated nicely during the assessment and intake. I had no difficulty with the insurance company of the party who rear ended me. I was informed of the stages of my car's repair as they happened. IN addition, I was accommodated with a late pick up time on the day my car was ready for pick up. My car's condition after the collision repair was amazing. I was very pleased with the results of the repair. I will return to Gerber if I ever need to, and I would recommend them to anyone. Thanks.

Kendra G

PA - 1000 Meyer Ln, Easton - 6/2/13

This was our third visit to this location. The location is convenient, the waiting area is clean and comfortable, the personnel are friendly, informative and easy to deal with. Each time the repairs were made in a timely and completely satisfactory manner and the car was returned in spotless condition. I would not hesitate to make this my first recommendation to friends.

Edith W

PA - 153 Pennsylvania 100, Fogelsville - 5/31/13

I can't say enough. 1st. Gerber made my appt. for the repairs around my schedule. 2nd. I received a phone call approx. 1.5 hours after I dropped the car off with some additional damage that was not seen until the front bumper was removed. 3rd. Gerber offered to repair a broken tail light that was not part of the accident at a reasonable cost. 4th. Gerber replaced the rear windshield wiper blade as a bonus. I picked up my car today and it looks great. Thanks

Cheryl J

PA - 6650 Chrisphalt Dr, Bath - 5/31/13

"Although the damage to my new car could be considered "minor", the service I received from Gerber was "MAJOR"!! Less than 24 hours from estimate to pickup of the completed repair was unbelievable. All personnel I dealt with were very friendly, courteous and helpful, especially Annie; and, to top it off the cost was extremely reasonable. I couldn't have asked for a better experience. I hope I never have to have another damaged auto repaired; but if I do, there is no doubt that Gerber will be my first and only choice. I will highly recommend your facility to anyone needing auto damage repair."

Ken B

PA - 105 Walnut St, Allentown - 5/31/13

Great service from start to finish! The tow was arranged by the shop and I received phone calls during the repairs.Randy even delivered my vehicle and my Ford looks great!! Thanks to everyone at the Allentown store!!!

JOHN G