Pennsylvania Feedback

PA - 153 Pennsylvania 100, Fogelsville - 6/17/11

I like that I can check on my own not far enough into the process to gauge the communication'

Victor A

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/15/11

The service was EXCELLENT. I was especially pleased with and appreciative of the service I received from both the gentleman who checked out the vehicle and the young lady who processed my claim paperwork (sorry I am not very good at remembering names.) They were very courteous and efficient. I was also surprised and delighted to get the vehicle back before I anticipated that I would.'

Ian H A

PA - 6650 Chrisphalt Dr, Bath - 6/13/11

I am writing this letter on behalf of my son Jacob Knospler. Your shop recently repaired his vehicle for him. It is my understand that your people went above and beyond in order repair of Jacobs vehicle. It is my understanding that those men working in your shop repaired portions of the vehicle that were not covered by insurance at their own expense. These actions are so selfless, thank you doesnt seem to be enough. Jacob is not the average person. I would like to give you a little background. Jacob is a retired Sergeant of the US Marine Corp. He was critically injured in the battle of Fallujah in 2004. He basically took a blast through his face resulting in severe disfigurement and a brain injury. He is still undergoing surgeries to repair the damage. needless to say he is lucky to be alive today. Jacobs life is not easy, his brain ... injury resulted in numerous anomalies that would not be an issue if taken alone, but when conjoined create chaos daily. He would not have been able to afford the repairs on his own. Customer service n the US has become an issue in all industries - to me it no longer existed, until recently that is. Your shop has changed my opinion on this subject. I would like to take this moment to let you know that your people should be held as an example to what customer service is. They went above and beyond the expected service. We need to let you know of this experience in hopes that you willr ecognize your group of employees as exceptional - I know that I do. Once again, a heartfelt thank you to you all! read more

Patricia W

PA - 153 Pennsylvania 100, Fogelsville - 6/10/11

Very good service and people to work with.'

Susan S

PA - 1000 Meyer Ln, Easton - 6/8/11

The initial contact was fair but any and all concerns I had were immediately addressed by the manager Kurt Manck. He promptly returned my call and was cheerful and informative. He provided swift solutions and an accurate timeline for delivery. He kept every promise and bottom line.....he delivered a beautifully restored vehicle. Thank you Kurt and your team of specialists!'

Judy S

PA - 153 Pennsylvania 100, Fogelsville - 6/7/11

truck looked great....just like brand new!'

Richard W

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/4/11

I stopped in on a number of time to check on this car a lot of work had to be done and it is a new car. I talk to Matt he greeted me every time i showed up showed me the car and explained things he was doing and how the car was coming along. I really like his efforts and other to help me through the repair of the car.'

Robin B

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/3/11

In this day and age when the consumer is forced to deal with poor provider attitude lack of integrity frustrating path to getting the job done: TRU2FORM in Pen Argyl rises as a star model as to what service can and should be. Here it is a bend over back wards approach to make the customer happy. They should bottle their mentallty and sell it! Thanks TRU2FORM in Pen Argyl'

William H

PA - 1000 Meyer Ln, Easton - 6/1/11

True2form did a Great job fixing my 2010 GMC! It is like nothing ever happend! From the shop staff to the office managment all very nice!!! Thankyou! Jason.'

Jason V

PA - 1000 Meyer Ln, Easton - 5/22/11

Car was completed in a timely matter. It looks very good. I am satisfied with the repair.'

Arley O

PA - 153 Pennsylvania 100, Fogelsville - 5/21/11

very happy with the service the work done to my car and the friendliness of all the staff. I like the convinence of to my work location in Fogelsville. The drop off and pick up was quick and seamless. Very good overall job!!'

Monica P

PA - 153 Pennsylvania 100, Fogelsville - 5/17/11

I had good service. gabriel kept me informed about the status of my repair and all went well.'

Rebecca K

PA - 1016 Pennsylvania Ave, Pen Argyl - 5/16/11

Service was customer oriented from the start through the entire process. The work provided was above and beyond expectations. The Pen Argyl location is fantastic! Thank you for being above the best!'

Gerard P

PA - 153 Pennsylvania 100, Fogelsville - 5/16/11

I had a great experience with True2Form. My car looks like it is new I am very pleased. Ruth Burgess was very helpful in answering all my questions. It was also very convenient and helpful to have my insurance company and rental car company right there.'

Sharon K

PA - 1000 Meyer Ln, Easton - 5/15/11

This was my first accident They were very friendly and professional.'

James K