Powell, OH - 394 W Olentangy St

OH - 394 W Olentangy St, Powell - 6/11/13

I just wanted to let you know how much i appreciated all you , Toni and others did in providing the best customer service I have ever had ! Other companies could learn from you ! First time customer but not my last if I ever need repair service and will recommend you to all ! Thanks again!

Wood H

OH - 394 W Olentangy St, Powell - 5/25/13

I wanted to thank you for the repair work you did on my car. It looks great and I appreciate that it was completed before the promised date. Also you make the process so easy.

Diane D

OH - 394 W Olentangy St, Powell - 3/28/13

Thank you so much for all of your professional attention and expertise in the dealing of my encounter with a pole and my Honda CR V. The work your company did was superb and it looks like new again. And, they did it in a timely manner exactly to the day you told me it would be finished. I will recommend your company to all my friends and family and will surely use Gerber if I ever have an another accident. Hopefully that won't happen anytime soon! Thanks again and GO BUCKS!

Carol C

OH - 394 W Olentangy St, Powell - 3/27/13

I must apologize for the time that has passed since you provided me with your card. Events clouded by itinerary and I kept saying I'll do this next. But finally, I have begun the email. First, I want to thank you and your team for a job well done. I was particularly surprised at the thorough cleaning of my car inside and out. Secondly, I must applaud you and your team for going above and beyond to obtain me the key for my key fob. I truly appreciate your dedication to customer service.

John F

OH - 394 W Olentangy St, Powell - 3/19/13

Gerry you did a fantastic job keeping me aware of what was going on with my vehicle. Every time I would call in with a question you would make yourself available to me. When I was waiting at Gerber Gerry asked me multiple times if I needed anything or if I would like coffee or anything which he showed great professionalism, in making sure I was comfortable. The car was definitely finished in a timely fashion which I truly appreciate. Also the car was returned to me cleaned and ready to go which I truly appreciate you washing the car for me. I am from out of town but if I ever needed anything fixed on my car I would defiantly bring it to Gerber.

Gerry B

OH - 394 W Olentangy St, Powell - 2/22/13

EMAIL: Mr. Berry, My son just had his car repaired by you through Erie Insurance. He has a 2005 Chevy Cobalt and his name is Thaxton Burrs. I just wanted to drop you guys a line to say I was very impressed with the level of service you gave him. He did not have to sit and wonder what the status was on the repairs as the communication was phenomenal! The repairs were top notch and you had the car looking brand new again! Even when there was an issue with the front drivers side headlight, you corrected it hassle-free and quickly. This type of customer service is non existent anymore and it is rare and unique. I will recommend you to everyone that I can. Thank you for a wonderful experience through a stressful time. Take care, Kathryn Blanchard

Kathryn B

OH - 394 W Olentangy St, Powell - 2/15/13

EMAIL: It was nice meeting you last evening when I picked up my car. I wanted to take this opportunity to thank you and your organization for the many courtesies extended to me during the repair process. I especially appreciated the routine updates informing me of the progress, as well as the professional manner in which I was treated. I would not hesitate to recommend your services to anyone in need of vehicle repairs/body work. Thank you again.

Linda D

OH - 394 W Olentangy St, Powell - 2/9/13

EMAIL: I just had my vehicle repaired at the Powell location. Just wanted to let you know that I was very satisfied with the service that I received from Bob.

Eddy V

OH - 394 W Olentangy St, Powell - 1/31/13

I'm just writing to say how pleased I was with Gerber Collision. The repair was dne quickly, looks great, and everyone was very professional.

Nick C

OH - 394 W Olentangy St, Powell - 1/25/13

I wanted to let you know that I am very pleased with the work Gerber Collision did on my Kia. The time you spent with me explaining the estimate and what work needed to be done was very much appreciated. From the time I dropped off my Kia until I picked it up I was kept informed and the work done was finished on time. I would highly recommend Gerber Collision to my friends and family.

Diana O

OH - 394 W Olentangy St, Powell - 1/24/13

My wife and I picked up our 2008 Honda Accord at Gerber's Powell location yesterday. I just wanted to thank Gerber and their excellent team -Bob, Tony and Jerry - for the way they took care of restoring our Honda. Everything went as they indicated. They were there when they said they would be for me to drop the car off and pick up the Enterprise rental. They kept us apprised of Gerber's progress with the car, even checking to make sure my prescription sun glasses were in the Honda. We called when we left Delaware to let them know when we were coming to get the car. They had the motor running and the car nice and toasty on a bitter cold day. We have used Tru2Form, now Gerber's before when fixing our cars with our USAA insurance. Your staff is pleasant, does what they say they are going to do on time with a great result. A rarity today. ... Thanks again read more

Brian A

OH - 394 W Olentangy St, Powell - 12/13/12

Just wanted to say that we are 100% satisfied with Gerber Collision & Glass. They kept us informed on a regular basis as to the status of their work and the staff couldn't have been more helpful. Our car door was damaged in a collision and needed replaced. When we got our car back, it looked great...even the paint job...you couldn't tell anything had ever happened. We recommend Gerber 100% and if we ever need repairs again, Gerber will be our choice.

OH - 394 W Olentangy St, Powell - 8/10/12

Good'

Karah H

OH - 394 W Olentangy St, Powell - 5/9/12

'Speaking with the agent on the phone was pleasant. Getting the rental car was a breeze. Looks like the repair work on the truck is a head of schedule. And the work looks like it is being done properly.'

CHARLES

OH - 394 W Olentangy St, Powell - 4/27/12

'Very quick and easy service'

CLIFTON