Raleigh, NC - 8813 Ice Dr

NC - 8813 Ice Dr, Raleigh - 6/8/15

I chose Gerber Collision and Glass based on a recommendation from my insurance company and I was NOT disappointed! Frank R., the repair process manager, was very accommodating to my schedule and provided a quote on the spot. Then he handled to claim to my insurance company. Frank ordered my parts and let me know when they came in so that I could be without my car for the shortest period of time possible.When I got my car back, it looks NEW - maybe even BETTER than new. The additional detailing and cleaning didn't hurt either. Their price for a new bumper and the work completed was very competitive and reasonable. I would recommend them to anyone in the area. Thanks to Gerber Collision and Glass for making this experience as painless as possible!

Scot C

NC - 8813 Ice Dr, Raleigh - 6/5/15

Five starts to Gerber Collision in Raleigh, NC the Ice Cr. location. They were very accommodating and replaced my bumper within 24 hrs of dropping my car off. Very friendly staff and great work on my car.

Brittany C

NC - 8813 Ice Dr, Raleigh - 6/1/15

Brian B has a customer for life! The girls up front are always great, always kind and helpful! They are exactly what your looking for when your stressing about getting your car done right!

Tracy C

NC - 8813 Ice Dr, Raleigh - 5/30/15

This is the fourth time I've had my car fixed at this Gerber location. I came here for the first time because my insurance company referred me. I came back because the service is good and the repair word was excellent. Frank in particular has been very helpful and answered all my questions. He made the experience pleasant which was quite an accomplishment considering I'd just been in a car accident.

Paula H

NC - 8813 Ice Dr, Raleigh - 5/27/15

Great experience. Was treated well through the entire process. Frank kept me up to date , made sure I understood what was being done to my car. Laurie was fantastic, very friendly and very organized. Had everything ready at pick up, even offered to return my rental car. Highly recommended.

Glenn C

NC - 8813 Ice Dr, Raleigh - 5/22/15

This is the 2nd time I have taken my car for body work and both times was very pleasantly surprised at how easy the process was. very courteous staff and pleased with the body work. Thanks!

carol V

NC - 8813 Ice Dr, Raleigh - 5/21/15

great people, professional. Done on time within estimate, quality results. Lori was excellent. Very pleased with results.

John B

NC - 8813 Ice Dr, Raleigh - 5/18/15

I stopped by Fred A. to get my front panel looked at since it was loose. They sent me to Gerber as they had me in and out in 5 minutes, fixed and covered at no cost to me. Great experience!

Kim D

NC - 8813 Ice Dr, Raleigh - 5/17/15

This place totally ROCKS! I had some minor damage done to my taillight cover on a Wednesday afternoon. Called and got an appointment for Friday afternoon, it took 20 minutes and it was DONE! The people were very professional (Susan), easy to work with, friendly, and helpful. I cannot say enough great things about my experience with Gerber.

Beth L

NC - 8813 Ice Dr, Raleigh - 5/14/15

Susan and Charlotte were amazingly helpful throughout the entire process. My car looks good as new and I've asked my dad to bring his truck to THIS location for repairs.

Tiffany Y

NC - 8813 Ice Dr, Raleigh - 5/10/15

Excellent service - great customer interface. Clear communications, beat their own deadlines to return the car.34 days ahead of schedule. One additional and noteworthy item - the manager suggested we pay to have the headlights buffed and clear coated - renew their look. OUTSTANDING idea - it looked like a new car - worth the money! I was able to bring home a car that looked so much better than before. SMART MOVE! Made me a hero at home!

William M

NC - 8813 Ice Dr, Raleigh - 5/8/15

Brian B, General Manager at Gerber and Thomas from Fred A worked in tandem to order and replace my driver side mirror quickly. The process was seamless for me. Can't say enough good things about Gerber and Brian on Ice Dr. Thank you for professionalism and promptness. I will certainly tell others!

Lynne S

NC - 8813 Ice Dr, Raleigh - 5/3/15

My experience with Gerber was excellent. Everyone I dealt with was helpful and very genuine. When I came to pick up my car after the repairs were finished, they even took care of my rental for me. I was kept well informed about the progress of the repairs via phone but also text message - helpful for me because, as a teacher, I'm not able to answer calls during the work day. Best of all, they were finished ahead of schedule and the car looks terrific, like nothing had even happened to it!

Erin G

NC - 8813 Ice Dr, Raleigh - 4/30/15

Wonderful people to work with, car looks great. Very, Very Happy!!!!

Zack B

NC - 8813 Ice Dr, Raleigh - 4/24/15

Absolutely exceptional service with a focus on attention to detail. The quality of customer service provided by Brian was incredible and I will be sure to recommend Gerber Collision in the future.

shane g