Redmond Feedback

WA - 14955 NE 90th St, Redmond - 10/11/24

Deven, His service was excellent in directing me through the process. The service rating should be 0-10. If it was I would give him a 10++ He is a true asset to your company ??

Paul P

WA - 14955 NE 90th St, Redmond - 9/6/24

Very happy with the repairs and service provided. Joseph, Devin & Brian and the entire team were extremely customer focused and communicated daily the progress on my car repairs. Everything required was skillfully replaced, repaired and painted in a shorter timeframe than was quoted or anticipated. I am totally satisfied and highly recommend this Gerber Collision location and although I hope to not need their services again, I would definitely use them again. Thanks team! I appreciate everything you did to take care of my car repairs in such a skillful and proficient manner!

Robin G

WA - 14955 NE 90th St, Redmond - 7/14/24

Thank you for the great service. We've had repair work done at your Redmond location several times now and have been pleased with the service and results. Your team is professional and courteous, and the quality of the repairs has been great.

William E

WA - 14955 NE 90th St, Redmond - 7/13/24

Thank you for the great service. We've had repair work done at your Redmond location several times now and have been pleased with the service and results. Your team is professional and courteous, and the quality of the repairs has been great.

William E

WA - 14955 NE 90th St, Redmond - 3/14/24

The preliminary estimate was extremely detailed and I understand the body of work for my car. The attendant was very patient in providing details and setting my expectations. Unfortunately, the work could not start until 3 months after the initial estimate, but that was clearly communicated.

Kelley

WA - 14955 NE 90th St, Redmond - 2/10/24

The repair work was quick and professional. Can't tell the repaired item from original factory. Thanks a lot.

Gerald H

WA - 14955 NE 90th St, Redmond - 10/31/23

I had a very smooth and wonderful experience with Gerber Redmond WA. All staffs were very friendly, professional and helpful. Initial conversation, making appointment, damage estimate, vehicle drop off and pick up all went smoothly except I got an appointment after 3 months (called on April and got an appointment for August). Luckily, I did not get further damage on my vehicle. Besides, their service was appreciable. Thank you Gerber Redmond, WA team.

Sony

WA - 14955 NE 90th St, Redmond - 3/13/23

Great work... like new body repair

Anthony T

WA - 14955 NE 90th St, Redmond - 12/14/22

I sadly and very unexpectedly won a game of tag with a deer recently although won is a relative term. The damage to the right-front quarter of my Sorento was significant but without airbags deploying. The team at Gerber in Redmond kept me informed of the repair progress from day 1 through day 54 at intervals that were just right. I felt like they cared about the fact that I didn't have my car which may sound trivial but it made an impression on me. The length of the repair was affected by covid not the complexity and is totally understandable. The itemized parts list is appreciated and also the significant use of OEM parts is also appreciated. Although I hope to never need their services again I highly recommend the team at Gerber in Redmond!

Diane L

WA - 14955 NE 90th St, Redmond - 10/19/21

Service was completed in timely manner, car looks great, heard from technician throughout process

Colette M

WA - 14955 NE 90th St, Redmond - 7/14/21

I worked with Chris at the Redmond location. He communicated with me in every step of the way to assure a smooth process. He is the main reason why we have chosen Gerber in the past and will continue into the future. He shows genuine care in helping customers in the stressful process of repairing cars. When I got my car back, not only was the damage fixed well, but the inside and outside was the cleanest I've ever seen. A+ effort overall.

Bardia B

WA - 14955 NE 90th St, Redmond - 5/19/21

Courteous, professional and do an excellent job. Third time I have taken a vehicle to this location over the past 5 years and have always had superb service and the highest quality work.

Charles G

WA - 14955 NE 90th St, Redmond - 3/11/21

They were helpful and gave me different options. I was glad I could leave my care there and the work was finished when they said it would be.

Mellissa R

WA - 14955 NE 90th St, Redmond - 11/10/20

Seamless experience, excellent communication. Everyone was kind and the service was fast!

Steven R

WA - 14955 NE 90th St, Redmond - 10/16/20

Quick repair on damage done by a rear end accident. Great work!

Sheryl M