Redmond, WA - 14955 NE 90th St

WA - 14955 NE 90th St, Redmond - 10/11/13

While Gerber as NOT the original shop the Toyota dealer recommended to me I chose to work with Gerber as they are associated with USAA. I thought the team did a great job, timely, paid attention to details and my car looks new. It came back washed, cleaned and ready to go. I was pleased with the service and I shared my feedback with the service manager at Toyota as well.

Mike W

WA - 14955 NE 90th St, Redmond - 7/19/13

the repair and service could not been better on a scale from one to ten I give a ten. Super repair shop curtious people from manager to the front office and mechanics throughout A pleasent experience from beggining to end

Sonja V

WA - 14955 NE 90th St, Redmond - 6/4/13

Wow! We're very impressed with Gerber Collision & Glass in Redmond. The folks there are pleasant, timely, and professional. My husband hit a deer back in April near our home, which broke the grill, passenger headlight, and dented the hood. The deer walked away. We chose Gerber Collision & Glass based on proximity and stellar Yelp reviews, as well as coverage by USAA. Our Jeep came back good as new, and in just a few days! You couldn't tell there was ever an accident, and Gerber went above and beyond by touching up the paint on other parts of the Jeep, and practically detailing it inside and outside. Jose was our contact at Gerber, and he always answered my phone calls and kept me up-to-date on the Jeep's progress. I will ABSOLUTELY recommend these guys to my friends and family! Very impressed!!

Heidi N

WA - 14955 NE 90th St, Redmond - 5/23/13

Friendly service and always give me up date the repair process, very professional detail finish. Highly recommend!!

CHIU W

WA - 14955 NE 90th St, Redmond - 5/20/13

Fantastic! Very satisfied with repairs.

Jake H

WA - 14955 NE 90th St, Redmond - 5/13/13

Overall a great job. Minor damage, took a bit longer then expected, but the result is outstanding. The vehicle was also cleaned, inside and out, and looked perfect at pickup. Staff friendly and accommodating. Gerber was recommended by our insurance company, who took $100 off our deductible of $250, since we used them as recommended!

Eric W

WA - 14955 NE 90th St, Redmond - 5/8/13

Gerber were a pleasure to work with. Everyone was extremely friendly, updates were timely (they even texted me with info about my progress and completion time), the office was clean and comfortable, and they go the extra mile. They even fully detailed my car and provided me with a little oil top off because I was a few quarts low even though I was only in for minor fender work. They worked closely with my insurance so I had very little to do, I would highly recommend them to anyone looking for a trustworthy, timely, quality repair job.

Nathan H

WA - 14955 NE 90th St, Redmond - 4/19/13

Gerber made an excellent impression. First, the repairwork was flawless. The staff, both front desk and technicians, were pleasant, knowledgeable and attentive. My car was cleaned and buffed, not just where the repair work required. Gerber personnel go over and above expected service. I definitely will provide positive feedback to my own insurance carrier which is other than Farmers.

Karen J

WA - 14955 NE 90th St, Redmond - 3/28/13

Gerber did a fantastic job!! We actually left a closer repair shop because their work was inferior. Gerber was totally different. They kept us updated on the repair progress for both of our cars and the body work was superior. Not only were our cars repaired, but they were vaccumed and cleaned when we took them home. Gerber runs a professional shop.

Thomas S

WA - 14955 NE 90th St, Redmond - 3/20/13

They were very responsive andf easy to work with! I would defintely use Gerber again!!

Lise K

WA - 14955 NE 90th St, Redmond - 3/15/13

I was rear-ended and the responsible party's insurance offered me to go to their in-network repair center or an alternative location. As soon as I heard the Gerber name was on the list, I knew you would be my choice. Two other family members had received collision repair work from you in the past and were very pleased so I knew I would be in good hands. Just as expected, the service was great! My car looks like nothing had ever happened and had even been vacuumed and cleaned on the inside! Gerber communicated with me very promptly and sent me text updates. I am truly pleased with your services and will continue recommending you!

Bilyana Y

WA - 14955 NE 90th St, Redmond - 3/12/13

I am very pleased with the results. I would recomend this place to other people. My only feedback is that there needs to be better comunication between the insurance company and gerber, the work needed extra days and I had to call liberty mutual for them to pay extra for the car insurance, it would be great if Gerber and Liberty mutual would deal with that without me having to call the insurance company again.

Sergio D

WA - 14955 NE 90th St, Redmond - 3/10/13

Gerber was fabulous to deal with! I got a quick appraisal, excellent customer service and a very timely repair. My van was cleaner than when I dropped it off. They also gave me assistance regarding my rental. I would recommend Gerber Redmond to everyone. Melissa U

Melissa U

WA - 14955 NE 90th St, Redmond - 1/30/13

Good customer service, quick repair, good service. I'd recommend Gerber to my friends.

Ewerton S

WA - 14955 NE 90th St, Redmond - 1/22/13

This was the best customer service I have ever received from the initial estimate until we picked up our car. Jared explained everything in detail, and kept us updated. The work that was performed was of excellent quality. The office was clean And welcoming as was every employee we encountered. We would recommend gerber to everyone and if the need ever arose we would use them again

Sandy E