Rockford, MI - 1201 Northland Dr
MI - 1201 Northland Dr, Rockford - 10/11/24
What an AWESOME place. Did repairs to car after hitting a deer. They were very good with communication. Darrin was great to work with. I would recommend this shop to anyone who need work done. Very Happy with our whole experience.
MI - 1201 Northland Dr, Rockford - 10/2/24
Just wanted to give you my heartfelt Thank You for repairing my much beloved Kia Soul. I greatly appreciated your explanation of not only what repairs you were doing but also why they were being done.Your repair was flawless and I will highly recommend your company in the future.
MI - 1201 Northland Dr, Rockford - 2/9/24
Great service Excellent communication Car looks great
MI - 1201 Northland Dr, Rockford - 1/28/24
The staff did a great job with communication prior and during the repair process. I would definitely recommend this location to others.
MI - 1201 Northland Dr, Rockford - 1/15/24
Amazing staff all around. They did a fantastic job from start to finish. The work on my car was finished a week ahead of schedule, which was a nice surprise. Exterior of car was washed, windows cleaned, floors and seats vacuumed along with a light interior cleaning. They did a fantastic job from start to finish
MI - 1201 Northland Dr, Rockford - 5/20/23
This is the second time bringing a vehicle in to Gerber. I have had nothing but great satisfaction with both vehicles. My last was an extensive deer hit and very costly and once again Gerber came through with their remarkable quality of work. Can not tell what so ever. Thank you everyone that worked on this vehicle. Hats off!
MI - 1201 Northland Dr, Rockford - 6/16/17
Professional and personal service both on the phone to set up an appointment and at the shop. Efficient crew of people. Thanks!
MI - 1201 Northland Dr, Rockford - 6/5/17
On May 5th I was in a accident. It involved some body damage to my Tahoe. May 8th I took it to Gerber Collision in Rockford. Working with them in the past I felt most comfortable there. Jim, Alexis & the staff couldn't have been more helpful, kind & caring. I asked them a couple times to look for things in my truck, they were always in contact with me & letting me know what was going on with the repairs. Jim is aware of the need for my vehicle (I do have a daughter in a wheel chair so its not easy to just get another vehicle to drive as I have to be sure a wheelchair & my other 2 kids fit) & I truly felt he was trying to get it back to me as much as I needed it back. Alexis was always kind & polite on the phone. She is very honest & upfront, if she didn't know something, she would just tell me. ALWAYS, ... read more
MI - 1201 Northland Dr, Rockford - 5/2/17
Excellent service. They went out of their way to show me how to use my paint pen for touch ups. Car came back cleaner in and out after service then what it was when it went in. Impressive work!!
MI - 1201 Northland Dr, Rockford - 2/15/17
Great customer service, they did a great job on fixing my truck. The inside and outside looked like new when I got it back and with me being a construction worker it was nice to get my truck back super clean. Great work Rockford!
MI - 1201 Northland Dr, Rockford - 10/16/16
The staff is wonderful and so helpful. They always have a smile and are cheerful no matter what the problem.
MI - 1201 Northland Dr, Rockford - 8/11/16
I was very satisfied with the service at this location. Very prompt. Very friendly. There is a lot to like about the people at this location.
MI - 1201 Northland Dr, Rockford - 7/18/16
Service was outstanding. I took my truck in for a basic front, driver's side fender repair. The cab interior was quite dirty as I use the truck for work. When I arrived to pick it up, the entire cab interior had been detailed and it looked like new! I was surprised, grateful and very pleased. This was definitely an "above and beyond" service experience. My only issue is with the company survey. You only allow for 5 star rating. This was deserving of more than 5 stars!!! Fantastic job Gerber of Rockford, MI!!!
MI - 1201 Northland Dr, Rockford - 2/13/16
I worked closely with estimator Brett J. He and his colleagues at Gerber Collision Glass did a superb and professional job in handling the repair to my vehicle. In particular, they did the work hitting all of the timelines they predicted which was very much appreciated. The paint work was exceptional. Thank you very much.
MI - 1201 Northland Dr, Rockford - 5/10/15
Car looks great, good service and friendly, done sooner then expected.
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