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Spokane, WA - 1318 W 2nd Ave
WA - 1318 W 2nd Ave, Spokane - 1/9/18
I was charged the same price as the estimate. Gary Spahn got me in right away both for the estimate and to have the work done. I was extremely pleased with the work and the professional , friendly and efficient service. I would highly recommend them.
WA - 1318 W 2nd Ave, Spokane - 1/4/18
Absolutely fabulous service from everyone. I felt very well cared for -- both my car and my personal well-being. General Manager Darrell T. was exceptional. These days it seems harder and harder to find such good customer service -- I will recommend to everyone.
WA - 1318 W 2nd Ave, Spokane - 12/13/17
What is at the very outset good, if not comforting is the way you are greeted immediately in the door of the office. Gary S. and others lighten the grim atmosphere within which you tend to walk in the place (having a wrecked car) and they know to remind you of little details and make sure you get out the door with all your belongings before leaving the car etc etc. My car was done early-- two days early; and believe me, at Christmas time that was a great relief. I appreciated the daily updates from Gerber and at the end the welcome and service when I returned to pick up the car. For sure at this office of Gerber I met three welcoming, upbeat, (smiling) and professional individuals. Of course I hope I never see Gerbers again :). But if I did, this would be the shop! Thanks Gerbers...usually excellence flows from the top!
WA - 1318 W 2nd Ave, Spokane - 11/25/17
Great repair work. Daryl and Gary went above and beyond. Best service ever. Thanks.
WA - 1318 W 2nd Ave, Spokane - 11/17/17
Prompt repair. Pleasant and professional employees.
WA - 1318 W 2nd Ave, Spokane - 11/3/17
I can not say enough great things about Gary S. and the staff at the Gerber location we had to take our car to for fixing. It was a very stressful time for us and they were all so warm and informative for us. We appreciated all the updates on our car letting us know how the process was going and we felt like we were a high priority, knowing we weren't the only customers they had. They worked with our insurance and we didn't have to go between the two, which was great! I'm rambling, but all summarized up, we are thrilled with the great customer care and the professionalism of Gary and the whole crew at Gerber Collision &Glass, we will be back if we ever need help again....THANK YOU!
WA - 1318 W 2nd Ave, Spokane - 9/28/17
Excellent experience. Friendly, helpful, professional staff. Repairs done even sooner than estimated. Car was washed, inside and out! Very nice!!
WA - 1318 W 2nd Ave, Spokane - 9/28/17
Awesome job. They dropped the car off at our house when they were done. Thanks!
WA - 1318 W 2nd Ave, Spokane - 9/25/17
Very fast and did a great job people very friendly.
WA - 1318 W 2nd Ave, Spokane - 9/8/17
really helpful and they did a great job! thanks again
WA - 1318 W 2nd Ave, Spokane - 7/23/17
Gary S. was very kind and kept me up to date the whole time! I would recommend Gerber to anyone!!
WA - 1318 W 2nd Ave, Spokane - 7/18/17
great work from Max D. (painter) and Steve M. (bodytech) this process went so smooth and easy. Jeff was really great to work with, very professional and friendly. A job well done and will refer them to everyone. Thank you
WA - 1318 W 2nd Ave, Spokane - 6/23/17
Jeff, Patty, and Team went above and beyond to ensure my satisfaction. Every aspect went smoothly...paperwork, rental car, and most important, the collision repair, looks amazing! Don't hesitate to give them your business!
WA - 1318 W 2nd Ave, Spokane - 6/21/17
Jeff was amazing. Service was impeccable and work done was amazing. I hope no one bashes into my truck again but if they do I will definitely be back. Thanks to all the staff at Gerber. A+
WA - 1318 W 2nd Ave, Spokane - 6/13/17
My car was recently in a collision. Jeff was my contact at Gerber. He was extremely helpful and kept me up to date throughout the repair process. The results were amazing! I'll recommend and use Gerber on 2nd in the future.
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