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Sterling Heights, MI - 6227 15 Mile Rd

 

MI - 6227 15 Mile Rd, Sterling Heights - 10/20/17

WE ARE TOTTALY IMPRESSED WITH THIS ORGANIZATION. THEY NOT ONLY TREATED US AS FAMILY BUT DID THE UNEXPECTED BY DELEIVERING OUR CHRYSLER BACK TO US IN LESS TIME THAN WAS PROMISED AND IN LIKE NEW CONDITION! I ONLY HOPE THAT THERE WILL NEVER BE ANOTHER NEED FOR THIER SERVICE, BUT SHORT OF THAT WE WOULD SURELY CALL ON THEM IN NEED. WE WILL ALSO RECCOMEND THIER SERVICE TO ANYONE WE FIND THAT COULD USE THEM!

J. R. AND CAROL R

MI - 6227 15 Mile Rd, Sterling Heights - 10/19/17

Great job, Rob and Brandy were outstanding. Even the inside was vacuumed when I picked up the car! That is premier customer service!!! Extremely satisfied since expectations were exceeded.

Richard D

MI - 6227 15 Mile Rd, Sterling Heights - 10/7/17

WOW! I have never received such great service from a collision shop before in my life! Nicole at the front desk is such a gem. As soon as I arrived, she insured that I was well-fed and never anywhere near parched. Cold water and hot coffee are offered at the facility as well as popcorn and candies. As for the collision work; holy cow! My car didn't even look that nice new! I really want to give a special thanks to Peter Belans and his team for taking such good care of me. I have taken my car to Gerber both times after being rear-ended and both times it was meticulously maintained. Normally, I would never go out of my way to leave a review but jeez Louise I have never been more impressed in my life. Both times, the paint was absolutely perfect, the parts came in a timely manner, and they had a rental car ready/reserved for me for when I ... dropped my vehicle off. On top of all that, they kept me in the loop of EVERYTHING. I would highly recommend this shop to anyone who wants their vehicle taken care of properly and quickly! Plus, everyone there is so friendly it made me totally forget I was upset about my accident and helped me focus on what is truly important...good customer service = a happy customer; which in turns equals a customer for life! Thank you guys again, I'd love to take you all out for a drink after making my experience one I'll never forget :) read more

Michael

MI - 6227 15 Mile Rd, Sterling Heights - 10/7/17

Service was 5 Star. Everyone was friendly, courteous, and professional. Brought car in Monday morning. Ready for pick up Thursday afternoon. It looked great. Car was cleaned inside and outside. They even washed off inside of doors. there was white sunscreen on driver side doors front and back. it is difficult to remove

Virginia S

MI - 6227 15 Mile Rd, Sterling Heights - 9/28/17

Totally impressed by the guality of repairs completed on our car. The best collision repair service we have ever seen. Don't take your damaged vehicle anywhere else! Bravo to Gerber Collision & Glass!

Lori and Stewart S

MI - 6227 15 Mile Rd, Sterling Heights - 8/15/17

Excellent and timely service!

Jill W

MI - 6227 15 Mile Rd, Sterling Heights - 8/2/17

Mr. Jerry G. is great! He is not only very knowledgeable but also very kind and very patient to explain everything I concerned about the my case of repairing 2015 BMW X3. If I have chances I definitely recommend my friends or relatives to go your facility/shop in Sterling Heights, Michigan!!

George X

MI - 6227 15 Mile Rd, Sterling Heights - 7/27/17

The repair on my Ford was completed quickly and to my satisfaction. I was able to utilize the valet service where Gerber picked up my vehicle and dropped off the rental car. After the repairs were completed, my Ford was dropped off and Gerber picked up and returned the rental car for me. It was a very professional experience and I am very happy with the job Gerber Collision performed on my vehicle. Hopefully I won't need Gerber but I would not hesitate to use this company again. Thank you!

John R

MI - 6227 15 Mile Rd, Sterling Heights - 7/6/17

The staff at Gerber collision were great. I'm very happy with how they fixed me vehicle looks brand new! Evan was great at keeping me updated with my car and going over every detail with me when I dropped my car off and when I picked it up. Thank you for a great experience!

Candis S

MI - 6227 15 Mile Rd, Sterling Heights - 6/23/17

This is the second time I've had to have work done at Gerber and both appointments were handled quickly, professionally, and courteously. My car was returned impeccably cleaned, inside and out! This company has a standard for service that is absolutely impressive. I sincerely appreciate each Gerber employee I've had contact with, and how the company does business. A rarity!

Joseph B

MI - 6227 15 Mile Rd, Sterling Heights - 6/11/17

This shop always does a fantastic job. The work is done fast, and undetectable. My car is always returned spotless. All their employees are super helpful, and friendly. I have returned many times...un fortunately

Linda B

MI - 6227 15 Mile Rd, Sterling Heights - 5/25/17

Very courteous service. Finished way ahead of schedule. Very happy with the staff and the vehicle results.

Phil T

MI - 6227 15 Mile Rd, Sterling Heights - 4/9/17

I just wanna start by saying I've been to a few different auto/collision body shops including Maaco and none of them compare to Gerber Collision, I recently had my 14 Dodge serviced there and they waste no time, I dropped it off Monday and it was ready Thursday, and they are so thorough, they will have your car looking like a brand new car! I recommend everyone takes their car in to Gerber if they need any work done, I promise you won't be disappointed! 5 stars! If I could give more I would.

Kemp S

MI - 6227 15 Mile Rd, Sterling Heights - 3/5/17

Gerber Collision was by far the best experience I could have had during a very difficult time after my accident. They initiated contact with me and made the entire process of having my car repaired so simple I couldn't believe it. They had all the information regarding my insurance coverage before I even got to their location. Each step was communicated clearly to me and they called me just to let me know the progress. Miraculously, the repaired my car in three days instead of the three weeks that I expected. The best part was picking up my car. It looked better than it did when I bought it brand new. They had cleaned my car inside and out and repaired every bit of the damage incurred. Not that I would ever want to be in need of their services again, but if I were, I would not hesitate or feel any concern about coming back to Gerber. I ... wish there were more stars! read more

Jennifer S

MI - 6227 15 Mile Rd, Sterling Heights - 1/30/17

Excellent customer service and promptness in delivery. The car is better than what it originally was.

helen G

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