Tennessee Feedback

TN - 10975 Lebanon Rd, Mt Juliet - 8/18/22

After a bad experience with another company I was so pleased with the quality of the repair and the friendliness of the staff. They kept me up to date every step of the progress of my repair which actually took less time than originally estimated!! :-) I will certainly refer my friends and family if they need your service.

Judith L D

TN - 2110 N Thompson Ln, Murfreesboro - 8/15/22

Nathan, the General Manager, went above and beyond my expectations. He was very informative and nice. Jason, the adjustor, was extremely nice and helpful with all my questions and concerns. I HIGHLY RECOMMEND GERBER COLLISION! THEY ARE AWESOME!!

Sherry

TN - 10975 Lebanon Rd, Mt Juliet - 8/11/22

This shop was spot on. From the first contact with the staff to the last. The process was explained in detail, updates along the process were frequent and the work was done as promised and with in the estimated time frame. I would recommend Gerber to any one.

John C

TN - 1500 Thompson's Station Rd W, Thompson's Station - 8/10/22

Great service and people. They also kept me informed too.

Mirannda C

TN - 2110 N Thompson Ln, Murfreesboro - 8/9/22

Great service and great people.

Michael B

TN - 2110 N Thompson Ln, Murfreesboro - 8/4/22

They did a great job on my car. Were very good about communicating to me what was being done, how long and if it took longer they let me know right away. My insurance was kept in the loop so they could update my rental car dates. Awesome experience would go back.

Deccie C

TN - 2569 Highwood Blvd, Smyrna - 7/26/22

This is the first time of having to use a collision repair business in quite a while. I was extremely pleased with the estimate process with Brent and the timliness of receiving the quote. When the parts came in for the repair I was notified and chose a day to drop off. When I arrived the front desk receptionist was amazing and communicated the process while my vehicle was in the shop. Scott lined up a shuttle ride home when Uber didn't show up (5 star). While my vehicle was in their possession I received an automated step by step report of where exactly my car was in being done. Got a message my car was done 1 day early and couldn't have been more thankful for the customer service I received. Stellar 5 star service! Thank you Gerber Collision Smyrna. Great teamwork!

Doreen B

TN - 5300 Alabama Ave, Nashville - 7/26/22

Great, timely service. They called Enterprise for me when I dropped off my vehicle, who then picked me up to get my rental, and I was able to leave it with Gerber when I went to pick up my vehicle. Also, they are on top off keeping the customers up to date about the repair process. It is helpful to know what's going on, every few days. Great service. Would recommend.

Ashley M

TN - 999 Polk Ave, Nashville - 7/22/22

Great, friendly staff. Super quick top notch service.

Lara

TN - 5300 Alabama Ave, Nashville - 7/15/22

They did an awesome job...as always. Done work done for A-1 Appliance Co.

Steve S

TN - 5300 Alabama Ave, Nashville - 7/15/22

They did an awesome job...as always.

Debra B

TN - 115 Indian Park Dr, Murfreesboro - 7/9/22

Replaced the rear bumper on my F 150. Did a great job in timely manner. Had an electrical connection that needed work, but they handled that well quickly and prefessionally. If I need a collision repair in the future I will call thzm and can definitely recommend them.

Bill L

TN - 2738 Old Lebanon Rd, Nashville - 6/27/22

I just want to thank Dan the shop manager for taking care of my car he went out of his way to handle it and made sure it was done correctly. He has a great attitude and is definitely a people person. He took good care of my car and went above and beyond when another shop wouldn't. Dan also took the time out to talk to me personally and go over my car. So thank you Dan and your crew at Gerber Donelson

Jon M

TN - 2110 N Thompson Ln, Murfreesboro - 6/24/22

Looks good.

Allen B

TN - 2110 N Thompson Ln, Murfreesboro - 6/21/22

William buffed out scratches on my hood and did a great job! He is professional and extremely nice. He is an asset to your business!!!

Betty H