Tennessee Feedback

TN - 2738 Old Lebanon Rd, Nashville - 2/9/22

Everyone I interacted with was professional and courteous. My car suffered damage to the bumper, rear right panel, lift-gate, and blind-spot sensor. Everything was good as new in 3 weeks. They called twice a week to update on the progress. Would absolutely recommend.

Michael

TN - 10975 Lebanon Rd, Mt Juliet - 1/14/22

Repair was quickly done, communication was high quality, and customer service was a 10 out of 10.

Kenneth N

TN - 2110 N Thompson Ln, Murfreesboro - 1/11/22

Great customer service, lots of contact to keep me informed, was available to answer my questions. Thank you Gerber

Clay M

TN - 5300 Alabama Ave, Nashville - 1/6/22

We can't even tell there was a repair. The service person, explained all that was done and if further service is needed.

Dave S

TN - 2738 Old Lebanon Rd, Nashville - 12/29/21

Would definitely recommend! Great friendly service. My car was fixed and returned to me quicker than expected. Fantastic experience!

Stacie F

TN - 999 Polk Ave, Nashville - 12/10/21

The work was better than my expectations. It was completed on time and they buffed an area I didn't expect. High recommendations.

Leslie R

TN - 5300 Alabama Ave, Nashville - 12/9/21

I took my car here as a result of an accident on the other person's insurance company. From the moment I stepped in at the consultation to the moment my car was ready to go -- the best customer service ever. Kent did a wonderful job explaining everything to me at all stages of the repair. He also went the extra mile (literally) by assisting me in the pick up of my car and returning the rental. It was very impressive. I highly recommend Gerber, and especially Kent, to anyone.

Holly V

TN - 10975 Lebanon Rd, Mt Juliet - 12/2/21

outstanding quality of work, timeline was accurate and the continual updates through text messaging was a nice feature.

Rod M

TN - 2738 Old Lebanon Rd, Nashville - 11/14/21

Everyone was very nice and we felt right at-home! (But I hope not too at-home!)

Kay R

TN - 2110 N Thompson Ln, Murfreesboro - 11/10/21

Staff was courteous and minor body work was completed in 29 hours. The car was returned in cleaner condition than it was left. Will recommend to anyone unfortunate enough to need body work.

Donna

TN - 5300 Alabama Ave, Nashville - 11/4/21

Jim and the staff made it a very comforting experience. My Car was fixed perfectly and I will definitely refer this shop to anyone needing to get body work done on their vehicle. Thank you!

Jordan B

TN - 2110 N Thompson Ln, Murfreesboro - 10/24/21

Couldn't ask for a better experience. Well done.

Scott A

TN - 2738 Old Lebanon Rd, Nashville - 10/9/21

Estimator: Tommy was professional and knowledgeable about the repair process to my vehicle. He made me feel relieved when he said " I will take care of everything" and he did. Answered all my questions and even better he listened to my repair concerns. Office staff was a stellar cast. Friendly and great communication. This office made this process so easy and stress free for me. Enjoyed calling the office and asking for Linda by name. Felt my vehicle was in great hands. The end results was a beautifully repair vehicle. My husband said "it looks brand new". "I told him that's what happens when you deal with professionals. You get professional results."

TuWonda M

TN - 5300 Alabama Ave, Nashville - 10/3/21

Gerber Collision handled all correspondence with State Farm Co. To complete the repair of my Kia Sportage. The repair was excellent and handled with professional business ethics. Very satisfied customer.

James Mike H

TN - 310 Beasley Dr, Franklin - 10/3/21

Every single step of dealing with Gerber, Franklin, TN, was superior and professional and most considerate and accommodating. I would commend every person with whom I spoke. I especially give 5+++ stars to ??????TONY?????? who was so very kind, considerate with the highest standards of excellence both in communication and in repair to my car. What a pleasure to know that excellence does exist. Go for the best, go to TONY at Gerber, Franklin, TN.

Lois M