Texas Feedback
TX - 2514 E Business 190, Copperas Cove - 8/19/24
The customer service and the professionalism and care i received was the best i've ever experienced. They were very helpful and very understanding. The best collision place i ever worked with and will go back if I am ever in a situation needing them!!!
TX - 11163 W Loop 1604 N, San Antonio - 8/1/24
Took our 2015 Tahoe in for paint job. Completed it in three sgements. excellent work. Show room finish. Everyone from the Jasmin at front desk to employees Raul P and the service manager Ronnie. Good friendly communication reasonable cost to paint. They have good team. Third vehicle we have taken to Gerber in past 18 months.
TX - 2514 E Business 190, Copperas Cove - 7/29/24
Friendly staff, great manager, same day service, great repair job
TX - 2316 E Interstate 40, Amarillo - 7/29/24
I love these people great place.
TX - 1401 N Interstate 35 Frontage Rd, Round Rock - 7/26/24
Excelente servicio y rĂ¡pido y contento con el trabajo que hicieron con mi auto para my es un 10 estrella
TX - 1908 W Howard Ln, Austin - 7/26/24
Dropped off truck at Temple location but due to high volume they sent truck to Austin Howard Rd location. Ray was great. He kept me informed as to status of repair. I was able to reach him every time I tied. Work looks great. Would definitely recommend Gerber to friends and would would use them again if needed. Again Ray was great and an asset to your company.
TX - 4710 Canyon Dr, Amarillo - 7/20/24
Very good customer service and communication from the staff and the turn around time was much faster than I thought for replacing my rear bumper. Will definitely refer them to those in the area that need repair.
TX - 1006 W 12th St, Austin - 7/12/24
I would like to thank Tami M for her patience and time in explaining your process to me. She was very kind to take the extra time with me.
TX - 11163 W Loop 1604 N, San Antonio - 7/9/24
My daughter was bumped from behind and her sensors were knocked into the bumper. The other driver left without giving any information. I took the car to Gerber for an estimate in hopes that it wouldn't be too expensive. I was greeted by Ronnie. He took time out to look at the car, asked questions for clarification and then offered to fix the sensors Monday morning. Ronnie's customer service is unmatched. I had questions and he took time to answer making sure I understood. I highly recommend Gerber collision. Professional, great communication, friendly and very knowledgeable of the industry.
TX - 10208 N FM 620, Austin - 6/14/24
The body work that was done and the paint job both look great. Zach C was our estimator and he delivered as promised. He gave good detail on what would be done, and it was done in a timely manner. We were having a challenge getting over to pick the car up before our vacation, but he offered to deliver it and he did so with a smile...great service! Also, the receptionist Lexi was very friendly.
TX - 905 K Ave, Plano - 6/8/24
Paul was very helpful and supper supportive
TX - 2751 Old Alton Rd, Denton - 5/24/24
Just got my Toyota Tacoma back today. Had bad hail damage. I didn't think it would ever be the same. They cut the roof off and replaced. They replaced the hood. Replaced the bed cover. The windshield had to come out and so did the back glass. Painted the replaced parts and the front fenders. After all that it looks better than I could've hoped for. It looks like new. Thank you Brian, Orlando, and Penny. Y'all did a great job.
TX - 10208 N FM 620, Austin - 5/3/24
Wow! Service couldn't have been better or quicker. Gerber got my car door replaced in one week. Laura, my service advisor, was very friendly & helpful. They cleaned my car til it sparkled & it runs just as well as ever. I would recommend them to any & everyone.
TX - 2751 Old Alton Rd, Denton - 5/2/24
service was great
TX - 5912 Stone Creek Dr, #130, The Colony - 4/30/24
Communication was good, repair was great! Everyone was friendly.
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