Warren, MI - 13741 9 Mile Rd
MI - 13741 9 Mile Rd, Warren - 10/28/16
The office staff was courteous and helpful and did what they said they would do. We worked with Karli and Justin and they were great! The vehicle is a company vehicle and it was finished ahead of schedule and we were kept informed every week of the progress. The finished product looked great! I would recommend this company in the future.
MI - 13741 9 Mile Rd, Warren - 10/11/16
Did great job. Excellent customer service. Would highly recommend their shop. Justin was friendly and informative.
MI - 13741 9 Mile Rd, Warren - 9/26/16
Absolutely the best experience I have had at a service shop. From the receptionist to the quoting process, to the craftsmanship, this is how it is supposed to be. Excellent communication, and Dave (technician) could not have done a better job. Thank you very much for exceeding my expectations!!!
MI - 13741 9 Mile Rd, Warren - 9/19/16
Hi Bob Z.,I just want to thank you and all of your friendly and helpful staff at Gerber Collision, for a excellent job on my Buick Lacrosse. Thank You, L goodyear
MI - 13741 9 Mile Rd, Warren - 8/10/16
Was very happy with the work that was done. They kept me informed on everything by phone and text and got the work completed by the date they said. Excellent work!
MI - 13741 9 Mile Rd, Warren - 5/23/16
The care and service Gerber Collision provided was unbelievable. I truly have never received such aware response, regular updates, flawless/beautiful repair work, promises made and kept from any other collision service provider in the 52 years I have owned an automobile. The car (a 2008 Saab 95), which we recently brought to Gerber Collision, had a great deal of sentimental value to our youngest daughter and they took incredible care of it and paid attention to every detail in order that it would be returned to us in near mint condition. Our entire family is committed to Gerber Collision and, when/if there's ever a need, would never go anywhere else. They are true professionals in a field where, oftentimes, promises are not kept, talent and good workmanship are things of the past and rip offs occur regularly. Gerber Collision and Glass is ... read more
MI - 13741 9 Mile Rd, Warren - 4/6/16
I was constantly informed as to what was going on with my car.
MI - 13741 9 Mile Rd, Warren - 8/28/15
The staff was very helpful and friendly. They worked with me through some insurance issues, and did follow up calls to make sure everything was being handled. My vehicle was done 3 days early, and the work is high quality. My father was in auto body repair for 40 years, so it's nice to see good workmanship. The pricing was reasonable, and I was kept well informed as to everything going on during the time my car was in the shop. Tammy, Nicole, and Andrew were all fantastic to work with! I will always bring my car back!
MI - 13741 9 Mile Rd, Warren - 5/11/15
My experience at Gerber was phenomenal! This was my first experience submitting an accident claim so I was a bit intimidated by the entire process. From my very first phone call to Tammy and my meeting with her and Nicole, later that day, until today when I picked up my car, the service was absolutely amazing. As promised, Tammy helped me with my rental vehicle and was always friendly when I called with questions. Nicole called me three times each week as promised and was extremely helpful. When I came to get my vehicle, the check out process was both smooth and satisfying. I would greatly recommend this location to anyone. It is not a pleasant experience to file an insurance claim for body work, but it was so pleasant working with these two ladies. I am sure the techs in the back would be equally kind. Their work was completely ... read more
MI - 13741 9 Mile Rd, Warren - 4/20/15
I am a repeat customer and the staff was wonderful. The office staff were very friendly and informative. They contacted me along the way with updates. My car was finished earlier than expected and the cost was reasonable. The collision work is top notch. My car is Plum Crazy and they matched the paint perfectly. I will recommend Gerber to everyone I know. It really was a good experience.
MI - 13741 9 Mile Rd, Warren - 4/17/15
Great place! Nice and friendly customer service. Recently got my car back., Gerber did a fantastic job with my car. I would definitely come back.... however I hope I don't need to.
MI - 13741 9 Mile Rd, Warren - 2/19/15
Work was done in a timely fashion and done great. Thought I had a couple problems with lil things the next day and brought it right in and took it right back to figure them out no questions asked. Awesome service
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