Washington Feedback

WA - 3014 E 55th Ave, Spokane - 11/19/24

Quick service on my vehicle and the people I dealt with were very pleasant. Felt valued as a customer.

Kate M

WA - 2113 E Olive St, Seattle - 11/19/24

Work got off to slow start due to a virus that sickened much of the staff at this location. But after that they more than made up for it by keeping me very up to date and making the process as smooth as possible. Very friendly and responsible team. I especially want to thank estimators Sydney and Kalen.

Richard J

WA - 2113 E Olive St, Seattle - 11/19/24

Work got off to slow start due to a virus that sickened much of the staff at this location. But after that they more than made up for it by keeping me very up to date and making the process as slow as possible. Very friendly and responsible team. I especially want to thank estimators Sydney and Kalen.

Richard J

WA - 821 Central Ave S, Kent - 11/15/24

Everyone in the office was great. Had great customer service also Tonya was amazing.

Sahsee L

WA - 4001 100th St SW, Lakewood - 11/15/24

This is a notice for all you people who had problems with Gerber in the 5 or 6 months and didn't go back. They have cleaned house and things are back the way they used to be. We picked our car yesterday, clean, couldn't find any trace of any damage. Just ask for Liz, she's the new boss and she's wonderful. If and when I get another dent I won't hesitate to go any where else, I'M JUST KIDDING!

Jeanette & Stephen W

WA - 3014 E 55th Ave, Spokane - 11/14/24

Did a good job and repaired car well.

Jon K

WA - 1700 137th PL NE, Bellevue - 11/14/24

Amazing service and friendly employees was a bonus!

Bonnie R

WA - 14201 NE 190 St, Woodinville - 10/28/24

Great in every aspect!!!!! Can't say enough good things

David O

WA - 1970 S Burlington Blvd, Burlington - 10/24/24

Gerber is always my first call or the first company I mention when someone says they need auto glass or collision repair. I have used Gerber 3 times and each and every time, my repairs are perfect! This time I had the pleasure of working with Andrew and Stephanie and I couldn't have gotten better service; from the moment I called until my vehicle was ready, they were helpful and kept me informed every step of the way. My car looks so good, you can't even tell someone smashed into my car. Also, I just want to say it is the "little things", like picking up car and noticing that they cleaned up all of the spilled coffee spots from the coffee that went all over the interior of my car when I was hit. Thank you Gerber!

Marissa G

WA - 14201 NE 190 St, Woodinville - 10/22/24

As I told Esther, this was a great experience for an unfortunate situation. Thanks!

Heidi A

WA - 9808 44th Ave NW, Gig Harbor - 10/18/24

I was impressed with the level of service at Gerber Collision and Glass in Gig Harbor WA. Dustin B., the estimator, assigned to my repair was fantastic. He kept me informed of the progress of the repair. His communication was clear and direct. He provided me with ample information regarding the repair of my Sienna and the rental process. Gerber Collision was the best of all the auto body repair shops I have dealt with. The facility is clean and organized with plenty of parking. All of the staff were friendly and welcoming. I recommend Dustin and the services at Gerber Collision and Glass without reservation.

Frank A

WA - 2113 E Olive St, Seattle - 10/14/24

Excellent service and communication. Sydney in particular is exceptionally professional and goes the extra mile to ensure a positive experience for the customer.

Greg G

WA - 14955 NE 90th St, Redmond - 10/11/24

Deven, His service was excellent in directing me through the process. The service rating should be 0-10. If it was I would give him a 10++ He is a true asset to your company ??

Paul P

WA - 2003 136th Ave E, Ste 104, Sumner - 10/1/24

I was impressed with the turn around time of getting my vehicle back. They communicated with me in a timely fashion and went through the process. I didn't realize it until I left, they even vacuumed my car, which was nice. I defiantly recommend them.

Chelsey S

WA - 3014 E 55th Ave, Spokane - 9/27/24

I would rate Gerber Collision at 4.5 out of 5 stars, since the repair work appears perfect & the customer rapport from reception to estimator to general manager is superb, while I also had a couple challenges with an accidental tire puncture occurring between final inspection & my receiving my repaired car & with a miscommunication on hood repair of current damage & prior minor damage. We came to an amicable understanding, which is commendable.

David T