Washington Feedback

WA - 2113 E Olive St, Seattle - 10/14/24

Excellent service and communication. Sydney in particular is exceptionally professional and goes the extra mile to ensure a positive experience for the customer.

Greg G

WA - 14955 NE 90th St, Redmond - 10/11/24

Deven, His service was excellent in directing me through the process. The service rating should be 0-10. If it was I would give him a 10++ He is a true asset to your company ??

Paul P

WA - 2003 136th Ave E, Ste 104, Sumner - 10/1/24

I was impressed with the turn around time of getting my vehicle back. They communicated with me in a timely fashion and went through the process. I didn't realize it until I left, they even vacuumed my car, which was nice. I defiantly recommend them.

Chelsey S

WA - 3014 E 55th Ave, Spokane - 9/27/24

I would rate Gerber Collision at 4.5 out of 5 stars, since the repair work appears perfect & the customer rapport from reception to estimator to general manager is superb, while I also had a couple challenges with an accidental tire puncture occurring between final inspection & my receiving my repaired car & with a miscommunication on hood repair of current damage & prior minor damage. We came to an amicable understanding, which is commendable.

David T

WA - 1700 137th PL NE, Bellevue - 9/27/24

Gerber did a great job on my Honda , notified me of each step they where on fixing the damage , I was amazed at how quick it took to fix with ordering parts and all. Also , the employees are so nice and efficient. I would 100% recomend them.

wendy s

WA - 125 SW Everett Mall Way, Everett - 9/25/24

The service was excellent. We were kept in the loop through the whole process. Truck repaired and delivered on time. Personnel were courteous, helpful and very professional. Will use Gerber again and will also recommend to friends and family.

Bruce N

WA - 2003 136th Ave E, Ste 104, Sumner - 9/11/24

I received fast and wonderful service from the team.

Guthrie B

WA - 3014 E 55th Ave, Spokane - 9/7/24

Amazing team......very thorough upfront discussion of timing and what would be done and very comprehensive updating as the work took about 2 weeks. Very impressed with everyone and would highly recommend them to anyone needing wonderful car for their car!

Sharon H

WA - 14955 NE 90th St, Redmond - 9/6/24

Very happy with the repairs and service provided. Joseph, Devin & Brian and the entire team were extremely customer focused and communicated daily the progress on my car repairs. Everything required was skillfully replaced, repaired and painted in a shorter timeframe than was quoted or anticipated. I am totally satisfied and highly recommend this Gerber Collision location and although I hope to not need their services again, I would definitely use them again. Thanks team! I appreciate everything you did to take care of my car repairs in such a skillful and proficient manner!

Robin G

WA - 2318 S 1st St, Ste C, Yakima - 8/30/24

Zane at Gerber is amazing! Thank you for working with us to get our 2017 Pacifica back to pre-accident condition. It looks like the damage never occurred. I know that I can trust any place that Zane is to get the job done right! Thank you for your attention to detail!

Cherie M

WA - 1970 S Burlington Blvd, Burlington - 8/16/24

They were helpful and kept me up to date on repair work via text twice a week and phone calls a needed.

Cheri R

WA - 435 W Tietan St, Walla Walla - 8/16/24

The service was great. The staff were polite and very professional. They returned my vehicle in spectacularly-clean condition, inside and out.

Stanley G

WA - 1318 W 2nd Ave, Spokane - 8/13/24

Five (5) Star

Jonathan M

WA - 2838 Black Lake Blvd SW, Tumwater - 8/13/24

I wanted to let your company know that this particular location went above and beyond my expectations. My car looks brand new. Brycen Simmons was exceedingly professional. And his staff did a marvelous job! Thank You

Peni M

WA - 821 Central Ave S, Kent - 8/9/24

Every one is so nice and keeps us updated as they go along on the repairs

Melody T