Washington Feedback

WA - 1970 S Burlington Blvd, Burlington - 5/23/24

Beautiful workmanship on my car. Very courteous and personable staff even giving me a ride home, then picking me up and bringing me back when the car was done.

Gerald B

WA - 6211 W Okanogan Ave, Kennewick - 5/20/24

Lilly V. was the estimator assigned to a tire accident in my chevy cruz. LILLY provided excellent customer service*very knowledgeable*Car looked amazing upon pick-up~even detailed! Thank you Lilly & Gerber??

Lynn A

WA - 3014 E 55th Ave, Spokane - 5/16/24

An outstanding, positive experience from 1st through last day. Quality work, professional interactions throughout the process, great communication of status and updates. Without reservation - highly recommended.

Terry S

WA - 5601 S Adams St, Tacoma - 5/10/24

Gary is an amazing manager, such attention to detail and service. As a health care professional I truly appreciate the courtesy and expertise he and his team put into all their work. Thank you for your excellent service and kindness to my friend as well!

Marilee R

WA - 1318 W 2nd Ave, Spokane - 5/7/24

Gerber was good at keeping me informed about the progress of the repair.

Waldean S

WA - 6211 W Okanogan Ave, Kennewick - 5/7/24

I am so impressed with Lilly ! Who is unbelievable human being with such a great personality who went above and beyond her job to help me to get through very difficult situations in my car accident hit and run . She even communicated with my insurance company to get full coverage for my car to fix properly. I can't believe how much her communication with both parties to made me so satisfied service and for future work I would never go anywhere besides her . I have no words to describe my feelings about Lilly's work professionally and well communication skills. Thank you so much for your support and hard work. God bless you forever.

Ruby K

WA - 1318 W 2nd Ave, Spokane - 4/26/24

Car looks wonderful!! They did a great, quick job repairing it and I was surprised with how amazing it looked!

Abigail K

WA - 1970 S Burlington Blvd, Burlington - 4/25/24

Beautiful work, truck came back alot cleaner than we left it!

Michael C

WA - 1970 S Burlington Blvd, Burlington - 4/25/24

5 *****

Michael L

WA - 14810 Smokey Point Blvd, Marysville - 4/23/24

Gerber's customer service was outstanding. They were very courteous, and communicative throughout the process and showed concern towards their customers. The repair work was of very high quality, and my car looks good as new. This is my 3rd time in bringing my car to them over the years for repairs, and I would totally recommend them to anyone.

Rosalina C

WA - 14810 Smokey Point Blvd, Marysville - 4/21/24

Excellent service. Fast service. Texted me 2 days a week for up dates. Washed and vacuumed the inside of my car.

Janice B

WA - 4001 100th St SW, Lakewood - 4/18/24

Gerber collision took care of my Chevy equinox, I dropped my car off 4/15/24 and was texted it'll be ready by Friday 4/19/24. It was ready by Wednesday 4/17/24 and they did a great job. Thank you Gerber collision.

Tammie V

WA - 821 Central Ave S, Kent - 4/17/24

awesome team from the front to the back, kept me updated and when the job was done, my truck looked good, even game me the part number so I could purchase the matching head lamp.

Alton S

WA - 365 Rainier Ave N, Renton - 4/11/24

great repair work! got a estimate of a week to get repairs done and received a call on day three! love all the staff and how well they helped me in crunch time without a car. I will recommend them to all my family and friends

James T

WA - 1124 Carpenter Rd SE, Lacey - 4/2/24

I recently visited Gerber Collision and Glass at Lacey, WA for a minor door dent, and I couldn't be happier with my experience. Here are a few reasons why: Exceptional Customer Service from Barb: From the moment I walked in, I was greeted with a warm welcome and a genuine desire to help. Barb went above and beyond to ensure I felt valued and understood. Expertise and Professionalism from Michael K., he demonstrated a high level of expertise and professionalism throughout the service and provided clear explanations of the necessary repairs. Honesty and Integrity: One thing that stood out to me was the honesty and integrity of the team. They were transparent about the costs involved and didn't try to upsell me on unnecessary services. Quality Workmanship: The quality of the work performed exceeded my expectations. My vehicle was returned to ... me in excellent condition. Again, Michael K. washed my car and cleaned the interior, he did a super well job above and beyond to complete all repairs. Thank you Team Gerber. read more

C B