Collision Repair / Auto Body / Auto Glass
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Washington Feedback

 

WA - 14810 Smokey Point Blvd, Marysville - 4/12/17

Everyone was very helpful and the whole process from setting up an estimate to the final pick up! My vehicle looks GREAT!

Tiana N

WA - 11425 W Sunset Hwy, Airway Heights - 4/12/17

Excellent job on the repairs....looks great!

Alejandro S

WA - 14201 NE 190 St, Woodinville - 4/3/17

Gerber's people did an excellent job fixing my SLK230 after a rear-end collision. They couldn't find a replacement bumper so they repaired the damaged one and you absolutely cannot tell it from a new one. Their staff are extremely courteous and friendly. All in all a pleasant experience, considering the reason, and I will recommend them to friends and relatives if they ever need a little TLC for their car.

Judy F

WA - 14955 NE 90th St, Redmond - 3/31/17

I am resubmitting my comments as it seems I was unable to submit my first review. I was very pleased with the service I received from Gerber for my car repairs. Both the receptionist and the estimator (Sergio L.) were extremely courteous and informative. I picked up my car today (3/31) and the repair work done was well done and the car had been washed. In fact, I referred a friend today to Gerber for her car repairs and she has an appt. on Monday (4/3). I am a very satisfied customer! Thank you.

Eleanor H

WA - 1318 W 2nd Ave, Spokane - 3/26/17

They are very helpful and did a good job on my car.

Debbie M

WA - 1318 W 2nd Ave, Spokane - 3/26/17

This is my third time using Gerber. My insurance company uses them as a guaranteed repair provider. I trust Gerber, I'm not so sure I trust the Toyota Service Department they took my Highlaner to for the repair of the radiator in April 2016. Gerber recently repaired the front bumper on my car --> they had it done in record time. The first time I used them in 2015 when my car was hit by an uninsured motorist they told me about the Washington state law that helps folks get a rental car even if they don't have rental car coverage. I truly appreciated knowing this info.

Debbie M

WA - 1318 W 2nd Ave, Spokane - 3/26/17

Gerber fixed the damage to look like brand new again. thanks. They did an excellent job. I would defiantly recommend Gerber to anyone.

John C

WA - 3441 Thorndyke Ave W, Seattle - 3/23/17

Overall I had a pretty good experience with Gerber Collision. I was directed to this repair shop through my insurance company, and I know part of my good experience is thanks most of the repairs being covered by my plan. Gerber gave me updates on the status of my car repair consistently, until the Thursday before the estimated date of completion (the following Tuesday). I didn't get a call on Thursday, and I called them the day it was supposed to be finished only to hear that it would likely be another week. The gentleman in charge of my account was apologetic for not calling with an update, but I would have liked to know a little further in advance that my car wasn't going to be ready; it would have made planning my transportation for that extra week easier. Aside from that it was a relatively painless process. The rear part of my car ... looks nicer than it has in a while and the repairs come with a lifetime warranty if anything fails, which is a nice reassurance. read more

Anna R

WA - 14201 NE 190 St, Woodinville - 3/22/17

Service and Prices were awesome. They treated us wonderfully and performed the repairs in a timely fashion. I will use them next time I need any auto body work done.

Bruce J

WA - 4001 100th St SW, Lakewood - 3/22/17

Thanks

Gregory W

WA - 1627 E Francis Ave, Spokane - 3/18/17

Great service. Prompt, organized, and friendly. Car looks great!

Jennifer C

WA - 2034 Moore St, Bellingham - 3/12/17

Great customer service, fast service, and high quality repairs. I would highly recommend Gerber for future needs!

Therese K

WA - 1318 W 2nd Ave, Spokane - 3/4/17

Estimator Jeff T. made my experience at Gerber enjoyable, cuz taking your car in is not enjoyable. I slide on the ice in my brand new car. I brought my car to Gerber due to insurance requirements. Jeff made the whole process easy and the repairs look great! I will always recommend Gerber, but it will be the 2nd street only location that I recommend. Thank you for making my car look new again.

Wendi D

WA - 1627 E Francis Ave, Spokane - 3/4/17

The staff was professional but also very friendly, putting my mind at ease and answering all of my questions about the repairs. The amount of time that my car (2008 Chrysler 300C) was in the shop was perfect and when I picked it up I was amazed at the quality of work which is very important to me as I am a car enthusiast and love my car. I believe it looked better than it ever has! All around a very good experience and I will highly recommend Gerber to anyone that wants quality work and knowledgeable and friendly staff.

Joyce B

WA - 3106 N Argonne Rd, Spokane Valley - 2/21/17

We had our truck fixed twice in one month and you were very quick and the truck looks new for a 2004 that k you

Barry and Kathy Y

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