Washington Feedback
WA - 1124 Carpenter Rd SE, Lacey - 1/7/15
Great customer service , my window was broken and team took care off it
WA - 1124 Carpenter Rd SE, Lacey - 1/5/15
Attention to detail. Good customer service. Thanks to the Gerber team for a great job!
WA - 3441 Thorndyke Ave W, Seattle - 1/5/15
The crew at Gerber, especially Mr. Fred L., really did an outstanding job of exceeding my expectations in every way. From the communication early in the process through the completion of the repair, I was completely taken care of. The repair is just what I had hoped for and the vehicle is as good as new. Thanks very much to Gerber for the great service. I highly recommend this Gerber location.
WA - 21101 Hwy 99 S, Lynnwood - 1/3/15
David was very professional, helpful and informative-a pleasure to work wih them. He and Uilani worked together as an excellent team coordinating with the other departments to provide an exemplaratory experience.
WA - 21101 Hwy 99 S, Lynnwood - 1/3/15
Brent was great! Helped both by avoiding repairs . I did not read and taught me when to call for important danger.
WA - 14955 NE 90th St, Redmond - 1/3/15
They did an awesome job on my truck. I will highly recommend them to anyone I know that needs collision repair.
WA - 1124 Carpenter Rd SE, Lacey - 1/2/15
Absolutely the best service every time! Gerber has taken care of my vehicle on several occasions and I wouldn't trust my car to anyone else.
WA - 1124 Carpenter Rd SE, Lacey - 1/2/15
Shane was great at what he does, kept me well informed and updated. Insurance total pain the butt unlike the body shop. Highly recommended!
WA - 1124 Carpenter Rd SE, Lacey - 1/2/15
Quick,professional,easy to work with,thanks Toby
WA - 14810 Smokey Point Blvd, Marysville - 1/2/15
My repairs were done professionally, took a little longer, but they found extra damage that was hidden, and my car looks just like new again...Thanks for a Great Job Well Done!!!
WA - 14810 Smokey Point Blvd, Marysville - 1/1/15
I was very impressed with the concern they had when I pointed out what I thought something that may have been overlooked. It was not ,but they let show them and used a ruler and explain the difference of the leaf spring and I was giving a complete further check of alignment and proper control of vehicle after repair and it ended up to be better than new. The control and drift was gone. Also the paint match was better than factory as far as finish" orange peel" effect was none ,but factory had very minor "orange peel".To top it off the repair was done fast and it came with a complete detail that would of cost 300.00 at a detail shop. I felt so good from the customer service and makes me want to give service to my customers because now I know what it feels like to get such service I want to share it at that level they ... read more
WA - 1124 Carpenter Rd SE, Lacey - 12/31/14
Great service, Got us in and out quickly. Quality of work excellent
WA - 21101 Hwy 99 S, Lynnwood - 12/30/14
WADE WAS NICE AND KEPT ME UPDATED. THOUGH IT TOOK AWHILE, HE WAS VERY APOLOGETIC & SINCERE.
WA - 1124 Carpenter Rd SE, Lacey - 12/30/14
I really appreciate your service! Thanks
WA - 8530 Cedarhome Dr, Stanwood - 12/27/14
Greatest Customer service. GM Summer Akers was very professional, helpful and the time was extremely fast. Thank you Summer and Tech: Nathan who on his own time came in on Christmas to finish painting my Tahoe, b/c it was Christmas. Wow That is a wonderful Christmas story. I will refer friends and family to this gerber. Thank you a beautiful job was finished on my Tahoe it looks brand new. Happy New Year to the Team and Stanwood, Wa gerber collision and glass.
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