Washington Feedback

WA - 2318 S 1st St, Ste C, Yakima - 3/31/23

I was recently side swiped by a vehicle and took my truck to Gerber to have it fixed. They were responsive and super helpful. They kept me in the loop during the entire process and answered all my questions during the process. I would 10/10 use these folks again should the need arise. 100% professional staff and great customer service.

W. V

WA - 2034 Moore St, Bellingham - 3/30/23

Megan from Gerber collision and auto glass knows exactly what she's doing. She is very knowledgeable, very professional and is very outgoing to make sure the client is getting the best possible outcome. My car was clean and washed. When I got it back they were even cool enough to deliver it to my house. I highly recommend Gerber auto collision and glass for any collision repair and glass repair

Josh

WA - 520 Wellsian Way, Richland - 3/24/23

Great service

Gilbert J

WA - 6211 W Okanogan Ave, Kennewick - 3/24/23

You have an excellent team that took care of me and my vehicle and I'm so appreciative thank you! I definitely will come back if I have to and I will be recommending it to everyone I know. The entire crew there is awesome!

Mary Ann H

WA - 14955 NE 90th St, Redmond - 3/13/23

Great work... like new body repair

Anthony T

WA - 14201 NE 190 St, Woodinville - 2/27/23

They jumped through hoops with Silver Rock, the Carvana repair processor and did a great job. Getting the car back two days early was an unexpected plus. Really good team.

Andrew P

WA - 11425 W Sunset Hwy, Airway Heights - 2/13/23

Very happy with the outcome. Elijah did a great job and made my Jeep look brand new even in less days than estimated. Very friendly and great customer service. Definitely recommend and would come back again.

Chazz R

WA - 14810 Smokey Point Blvd, Marysville - 2/9/23

Took vehicle when scheduled. Kept me updated on progress and finished when promised. Th quality of workmanship was superb!

Ken K

WA - 2113 E Olive St, Seattle - 1/29/23

I received great service! Rob and Steve were friendly, caring, patient and professional. My car got repair so fast! I really appreciated! I was so surprised that my car got wash and vacuum. I will tell everyone about my awesome experience at Gerber - Olive branch in Seattle, Washington!

Rose W

WA - 9808 44th Ave NW, Gig Harbor - 1/27/23

Just got my truck back. Gerber did an outstanding job of repairing. I couldn't be happier.

EMON B

WA - 8530 Cedarhome Dr, Stanwood - 1/17/23

Excellent job repairing my front end damage. Great communication, friendly staff & wonderful to work with. Also went above and beyond the repair necessary. Recommend Stanwood Gerber!

Danielle (Rachel) P

WA - 6405 229th Ave SE, Issaquah - 1/17/23

This place & the people (especially Nikki & Colby) are amazing. They do great work, good communication and go above & beyond to make it a good experience! Will definitely go here for any future needs and HIGHLY recommend!

Jan G

WA - 520 Wellsian Way, Richland - 1/17/23

I appreciated that they kept me up to date and informed with what was going on. My Jeep turned out beautiful.

Suzanne C

WA - 520 Wellsian Way, Richland - 1/5/23

Alex P

WA - 8530 Cedarhome Dr, Stanwood - 1/5/23

I would give 6 stars if I could. I cannot overstate the level of service that the team at Stanwood Gerber gave me. I had just bought a brand new Ford F-250 and damaged the bumper in a grocery store parking lot after only 6 weeks. They were very sympathetic to the situation, understood the disruption of having a vehicle in repair, and made the whole process the least stressful possible. I am most impressed with the transparency and frequency of updating me on the status of my repair. I received almost daily texts that outlined progress, even when the news wasn't the best (delayed shipping because of the manufacturer). A lot of companies would avoid conveying that type of difficult info, but great service is all about putting everything on the table and I really appreciated the open communication. I also appreciated that they told me I can ... drop my rental car off at the repair center (the rental company did not mention it) and it saved my wife and I from loading up the kids in 2 cars for a long ride to pick-up. They walked me through all the repairs, and I couldn't tell that there had even been an accident to begin with. Kudos to the team, and my sincere gratitude for everything they did. Thank you for giving me my New Truck back! read more

Daniel O